Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Log Set Compositions
  • Vented Log Set Compositions

Evening Prestige (EPR)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Prices/Polices
    Logs/Alterna/Chillbuster Prices Solaire Prices Bromic Heater Prices/Programs Logs/Alterna/Chillbuster Policies/Programs Solaire Policies/Programs Forms/Policies Applicable to All Lines
  • Installation Manuals
    Bromic Heaters Vented Gas Logs / Alterna Vent-Free Gas Logs / Alterna Standing Pilot Lighting Controls Solaire Grills EIS Lighting Controls Solaire Portable Grills Log Stacking Instructions FireBalls Stacking Drawings
  • Brochures / Literature
  • Log Set Compositions
    Vented Log Set Compositions Chillbuster Vent-Free Log Set Compositions Rumford Log Set Compositions Accessory (Charred Chunks and Twigs) Compositions FirePit Log Set Compositions
  • Bromic Patio Heaters
    Troubleshooting - Gas Heaters Troubleshooting - Electric Heaters Troubleshooting - Remote Controllers Unboxing Guides
  • Solaire Infrared Grills
    Solaire Training Solaire Portable Infrared Grills Solaire 27XL Solaire 42 Solaire Side Burners Solaire Island Accessories Solaire Accessories Solaire 21 Solaire 36 Recipes Testimonials Solaire 27 Solaire 30 Solaire 56 Solaire Accent Solaire Demo Program Solaire Warranty Solaire 21XL Solaire 56T Unboxing - What's Inside Solaire "How To" Videos
  • Vented Gas Logs
    Troubleshooting Burners Dimensions - Valve Vanisher - VEI VRP VMV VSP Vented Burners Vented Lighting Controls Rumford Fireplaces
  • Chillbuster Vent-Free Gas Logs
    Burners Lighting Controls Troubleshooting
  • Alterna (FireBalls, FireStones, FireGlitter)
    Vented Vent-Free
  • Electronic Ignition Systems
    Valve Vanisher (VEI) Chillbuster/Alterna VF (EI) RS150 & RL150 24Volt (EIS-N200, etc) Chillbuster (EI)
  • FirePits
  • Regulatory Issues
    DOE
  • Google SketchUp Models
  • Testimonials
  • Featured Articles
+ More

  • Prices/Polices

    • Installation Manuals

      • Brochures / Literature

        • Log Set Compositions

          • Bromic Patio Heaters

            • Solaire Infrared Grills

              • Vented Gas Logs

                • Chillbuster Vent-Free Gas Logs

                  • Alterna (FireBalls, FireStones, FireGlitter)

                    • Electronic Ignition Systems

                      • FirePits

                        • Regulatory Issues

                          • Google SketchUp Models

                            • Testimonials

                              • Featured Articles

                                Evening Prestige (EPR)

                                • Carton Codes and Dimensions
                                • DF-EPR20 Log Set Composition
                                • DF-EPR24 Log Set Composition
                                • DF-EPR30 Log Set Composition
                                • DF-EPR36 Log Set Composition
                                • EPR20 Log Set Composition
                                • EPR24 Log Set Composition
                                • EPR30 Log Set Composition
                                • EPR36 Log Set Composition

                                Featured articles

                                1. 2025 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = September 5, 2023
                                2. 2025 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
                                3. 2025-2026 Bromic MSRP Price List effective July 1 2025, plus MAP Policy and On-line Marketplace Policy
                                4. How to light the pilot on your gas log set - general instructions
                                5. #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
                                6. I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
                                7. General FirePit Guidance
                                8. Solaire Ignition Systems Replacement Parts Matrix and List
                                9. If my infrared burner pops, what can I do?

                                Popular Articles

                                1. 2025 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = September 5, 2023
                                2. How to light the pilot on your gas log set - general instructions
                                3. Identification of Burner Features to Clean - Vent-Free Gas Log Sets
                                4. 2025 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
                                5. Platinum Gas shuts down after a short time
                                6. Rasmussen Vented Gas Logs Brochure
                                7. Adding Logs to a Vented Gas Log Set
                                8. Alterna Vent-free (FireBalls, FireShapes, FireStones) Instruction Manual
                                9. #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
                                @ 2024 RASMUSSEN GAS LOGS, RASMUSSEN THE GAS LOG COMPANY, CHILLBUSTER, ALTERNA, FIREGLITTER, SOLAIRE and INFRAVECTION are registered trademarks of Rasmussen Iron Works, Inc. FIREBALLS, FIRESHAPES, FIRESTONES, FIREDROPS and VALVE VANISHER are trademarks of Rasmussen Iron Works, Inc. All rights reserved
                                12028 Philadelphia St. Whittier, CA 90601 | Phone: (562) 696-8718

                                 

                                Expand