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Prices/Polices
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Installation Manuals
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Brochures / Literature
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Log Set Compositions
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Bromic Patio Heaters
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Solaire Infrared Grills
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Vented Gas Logs
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Chillbuster Vent-Free Gas Logs
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Alterna (FireBalls, FireStones, FireGlitter)
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Electronic Ignition Systems
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FirePits
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Regulatory Issues
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Google SketchUp Models
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Testimonials
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Featured Articles
Vented Gas Logs
- Vented versus Vent-free
- Adding Logs to a Vented Gas Log Set
- Andiron Classic Concept
- Blower for gas log set?
- Bugs coming down the chimney into the house.
- Can I burn my set with the glass doors closed?
- Logs (or FireBalls, FireShapes or FireStones) have a white residue
- Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent?
- Charred Chunk Kits
- Match Lighting a Natural Gas Set
- My vented gas logs are sooting, is there a problem?
- Convert Vented Gas Log Set to Vent-Free?
- Outdoor Use of Vented Gas Log Sets
- Gas Log Set on Propane will not work when the temperature outside is above freezing. What do I do?
- Damper - Open When Not in Use?
- Propane Conversion Kit
- How do I clean the soot off my vented gas logs?
- Odor and/or soot into room when operating Vented Gas Logs
- SE-UP1 Installation Manual (Manual control to Remote Ready System)
- Do all of your vented gas logs have a certification?
- Set burns for a short period then goes out
- I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill, what should I do?
- Set Sizing for a See-Through Fireplace
- LC versus LD Multi-Burners
- Soot on Birch Logs
- Traditional Rumford Fireplace Dimensions
- Vent-free for Bedroom
- Vented or Vent-Free - How to choose?
- Very Deep Vented See-through Fireplace
- Warranty for Log, Alterna and Chillbuster Sets
- Which Gas Log Sets Can I Use In My See-Through Fireplace That Does Not Draw Well?
- Who certifies your gas log sets?
- Does Rasmussen make fireplaces or enclosures for your vented gas log sets?
Troubleshooting
- Adding Logs to a Vented Gas Log Set
- Bugs coming down the chimney into the house.
- Can't turn off Safety Control Valve
- Carbon Monoxide Detector is alarming. What should I do?
- Flame Not Evenly Distributed In Sand Pan Burner - High On One Side
- Flame out of Air Mixer Holes on Vented Pan Burner
- Logs (or FireBalls, FireShapes or FireStones) have a white residue
- My vented gas logs are sooting, is there a problem?
- No Internal Threads In Vented Burner Pipe
- Odor and/or soot into room when operating Vented Gas Logs
- Pilot is too loud and noisy
- Set burns for a short period then goes out
- Smoking Chimney ( Improper draw )
Burners
- BTU Ratings for Custom Pan ( CS ) Burners
- Convert Vented Gas Log Set to Vent-Free?
- Custom Embers Pan Burner ( CXF ) Specifications and Dimensions
- Custom Pan Burner ( CS ) Specifications and Dimensions
- Flame Not Evenly Distributed In Sand Pan Burner - High On One Side
- Flame out of Air Mixer Holes on Vented Pan Burner
- Grate with CS Burner?
- Grate with CXF Burner?
- LC versus LD Multi-Burners
- Match Lighting a Natural Gas Set
- Valve Vanisher Turns Off (shuts down, stops working) After a Period of Time
- VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
- Vented Flaming Ember Burner Pan Sizes - F, FX, DF-CF, RD
- Why is the Custom Pan Burner (CS) supplied without an orifice?
Dimensions - Valve Vanisher - VEI VRP VMV VSP
- Dimensions for Custom Embers Burner (CXF) with Valve Vanisher
- Dimensions for Custom Pan Burners (CS) with Valve Vanisher
- Dimensions for Double Face Burner (DF-CF) with Valve Vanisher
- Dimensions for Fire Line Burner (FLB, FGV, FDV) with Valve Vanisher
- Dimensions for Flaming Ember Burner (F) with Valve Vanisher
- Dimensions for Flaming Ember XTRA Burner (FX) with Valve Vanisher
- Dimensions for Multi-Burner (LC) with Valve Vanisher
- Dimensions for Tipi / Andiron Burner (TNA) with Valve Vanisher
Vented Lighting Controls
- How to light the pilot on your gas log set - general instructions
- "Easy" Safety Pilot Control System - What is it?
- Can the RE-UP1 be used with a Millivolt Valve?
- Can the VEI or EI with Remote control be turned on when the power is out?
- Can your manual safety pilot be used outside in an environment that reaches -20 degrees F?
- Can't turn off Safety Control Valve
- Flame out of Air Mixer Holes on Vented Pan Burner
- Gas log safety pilot kit will not light
- How to program multiple remote units at one installation.
- Match Lighting a Natural Gas Set
- Pilot and burner shut down unexpectedly
- Pilot is too loud and noisy
- RE-UP1 Installation Manual
- Removing Battery Cover from BPR3 Receiver (used with RE, SE, RMC1E, and RPK3)
- Set burns for a short period then goes out
- SPK1 vs. SPK3E - What's the difference between these two Manual Safety Pilot Controls?
- The pilot is lit but when I press the transmitter, the burner will not light. What is wrong and what do I need?
- VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
- Why do I need a Safety Pilot Control?
- How to Program your GV60-TXB Remote (G6R-H3D6-R)