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Troubleshooting - Remote Controllers

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                              • Featured Articles

                                Troubleshooting - Remote Controllers

                                • Re-program the ON-OFF remote (Legacy series, BR-WRCW)

                                Featured articles

                                1. 2025 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = September 5, 2023
                                2. 2025 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
                                3. 2025-2026 Bromic MSRP Price List effective July 1 2025, plus MAP Policy and On-line Marketplace Policy
                                4. How to light the pilot on your gas log set - general instructions
                                5. #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
                                6. I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
                                7. General FirePit Guidance
                                8. Solaire Ignition Systems Replacement Parts Matrix and List
                                9. If my infrared burner pops, what can I do?

                                Popular Articles

                                1. 2025 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = September 5, 2023
                                2. How to light the pilot on your gas log set - general instructions
                                3. Identification of Burner Features to Clean - Vent-Free Gas Log Sets
                                4. 2025 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
                                5. Platinum Gas shuts down after a short time
                                6. Rasmussen Vented Gas Logs Brochure
                                7. Adding Logs to a Vented Gas Log Set
                                8. Alterna Vent-free (FireBalls, FireShapes, FireStones) Instruction Manual
                                9. #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
                                @ 2024 RASMUSSEN GAS LOGS, RASMUSSEN THE GAS LOG COMPANY, CHILLBUSTER, ALTERNA, FIREGLITTER, SOLAIRE and INFRAVECTION are registered trademarks of Rasmussen Iron Works, Inc. FIREBALLS, FIRESHAPES, FIRESTONES, FIREDROPS and VALVE VANISHER are trademarks of Rasmussen Iron Works, Inc. All rights reserved
                                12028 Philadelphia St. Whittier, CA 90601 | Phone: (562) 696-8718

                                 

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