My remote doesn't work
- Prices/Polices
- Installation Manuals
- Brochures / Literature
- Log Set Compositions
- Bromic Patio Heaters
-
Solaire Infrared Grills
Solaire Training Solaire Portable Infrared Grills Solaire 27XL Solaire 42 Solaire Side Burners Solaire Island Accessories Solaire Accessories Solaire 21 Solaire 36 Recipes Testimonials Solaire 27 Solaire 30 Solaire 56 Solaire Accent Solaire Demo Program Solaire Warranty Solaire 21XL Solaire 56T Unboxing - What's Inside Solaire "How To" Videos
- Vented Gas Logs
- Chillbuster Vent-Free Gas Logs
- Alterna (FireBalls, FireStones, FireGlitter)
- Electronic Ignition Systems
- FirePits
- Regulatory Issues
- Google SketchUp Models
- Testimonials
- Featured Articles
-
Prices/Polices
-
Installation Manuals
-
Brochures / Literature
-
Log Set Compositions
-
Bromic Patio Heaters
-
Solaire Infrared Grills
-
Vented Gas Logs
-
Chillbuster Vent-Free Gas Logs
-
Alterna (FireBalls, FireStones, FireGlitter)
-
Electronic Ignition Systems
-
FirePits
-
Regulatory Issues
-
Google SketchUp Models
-
Testimonials
-
Featured Articles
Q: My remote doesn't work. What do I do?
A:
- If it is a millivolt remote control, try the following:
- Replace the batteries in both the hand-held transmitter and receiver (black box).
- Be sure the valve knob is turned to the "ON" position.
* Most of the time, the problem is bad batteries in the receiver.
- If it is battery powered SkyTech "EASY" remote system, try the following:
- Replace the batteries in the Receiver (4 - AA).
- Slide the selector switch of the Receiver (black box) to "REMOTE".
- At the Receiver, push and hold the learn button down for about 10 seconds until you hear three beeps, then release to clear the receiver frequency.
- Push the learn button once until you hear one beep, then release.
- Push the ON/HI button on the remote (transmitter), hearing a confirmation beep.
Note: Use the same sequence for wireless wall switch, wall timer, wall thermostat.
Featured articles
- 2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective September 5, 2023
- 2024 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
- 2024-2025 Bromic Radiant Patio Heater MSRP effective July 1, 2024
- How to light the pilot on your gas log set - general instructions
- #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
- I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
- General FirePit Guidance
- Solaire Ignition Systems Replacement Parts Matrix and List
- If my infrared burner pops, what can I do?
Popular Articles
- 2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective September 5, 2023
- 2024 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
- Adding Logs to a Vented Gas Log Set
- How to light the pilot on your gas log set - general instructions
- Alterna Vent-free (FireBalls, FireShapes, FireStones) Instruction Manual
- Rasmussen Vented Gas Logs Brochure
- Platinum Gas shuts down after a short time
- I want to convert my vent-free gas log from one gas type to another
- Flaming Ember Vented Burner and Double Face Addendum Instruction Manuals