Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Rett Rasmussen
rett@rasmussen.biz
1
Article
Last Month
How to Clean the Grilling Grates
Published December 1st, 2023 by Rett Rasmussen
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
FGV FDV FLB Vented FireGlitter Burner, Match Lighted, Installation Instructions
Published December 1st, 2023 by Rett Rasmussen
How to Prepare and Paint the Inside of Your Fireplace
Published November 30th, 2023 by Rett Rasmussen
Many people like to paint the inside of their fireplace black before installing a gas log, FireBalls or FireStones set.The flame really "pops" against the dark background. Materials List: TSP (Trisodium Phosphate) cleaner Latex Gloves Sponge Bucket Water Black latex paint (inexpensive - no need for expensive high-heat stove or fireplace paint) Paint
DFC7 Chillbuster Single Burner with EASY Controls (ME, SE, RE) Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Bromic Tungsten Portable Gas Heater Installation & Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
FP33SQB Instructions and Composition
Published November 30th, 2023 by Rett Rasmussen
FP33SQB Fire Pit Logs Recommended Configuration (PDF attached)
Adding Logs to a Vented Gas Log Set
Published December 2nd, 2023 by Rett Rasmussen
Question: May I add more logs to my vented gas log set? Answer: Perhaps. Here are the issues: Our sets were tested and listed with the number and sizes of logs we specify. Adding additional logs alters our design and may result in outcomes for which we have not tested, and are therefore not covered by our warranty. Adding logs might choke off the fl
Identification of Burner Features to Clean - Vent-Free Gas Log Sets
Published November 30th, 2023 by Rett Rasmussen
All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms reoccur. Clogging of these regions may result in poor combustion and the production of soot
C5 Chillbuster Triple Burner Instruction Manual (M, S and R Controls)
Published December 1st, 2023 by Rett Rasmussen
LD Multi-Burner
Published December 1st, 2023 by Rett Rasmussen
Attached is the installation / instruction manual for the LD Multi-Burner and specification sheet. The LD burner is most often used with the TimberFire logs, but works equally well with any "Evening" Series Rasmussen gas log with multiple Chunk Kits to extend the front "log" and add fullness to top logs The LD burner has two distinct burners. The fr
AFM Vent-Free FireGlitter Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
FireGlitter® (Glass) Colors
Published November 30th, 2023 by Rett Rasmussen
Rasmussen offers the following glass colors for our ALTERNA FireGlitter® vented and vent-free sets:
AGBQ-27G Solaire 27" Grill Google SketchUp Modelcg
Published November 30th, 2023 by Rett Rasmussen
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669784/agbq27g.skp
2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective September 5, 2023
Published November 30th, 2023 by Rett Rasmussen
2023-2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. PDF and XLS versions. The XLS version has tabs segmenting new items, discontinued items, and items whose item number has changed, Price list is effective for all orders placed on and after September 5, 2023. We are maintaining these p
SR-MV1 Remote Control for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Conventional Burner for Solaire Portables (Anywhere or Everywhere)?
Published December 1st, 2023 by Rett Rasmussen
Q: I noticed your larger products have interchangeable burners. Do you have a conventional burner that will fit the Solaire Anywhere? A: We do not have a conventional burner for this grill. We designed it as an introduction to our full line of grills that feature infrared burners.
What to do with your old bbq
Published December 2nd, 2023 by Rett Rasmussen
Just showing how we are using our Solaire Infrared Grill. Don’t trash your old BBQ unit. We gutted our old unit and converted it to storage/home use for our Solaire! We tailgate with our Solaire, and this makes it easy to remove it and go on a picnic! Our Solaire makes ground round taste like Prime Filet Mignon! Gary F, Moorpark, CA
I am assembling my Solaire pedestal and I have this extra metal plate with four bolts?
Published December 1st, 2023 by Rett Rasmussen
This stainless steel plate which measures approximately 10 3/8" x 10 3/8" is a tank hole cover. If a grill is being used with natural gas, this will cover up the hole on the bottom of the pedestal. If the grill is being used with a propane tank, please keep this cover for any future possibility of being used with natural gas. If you have any quest
SE-UP1 Installation Manual (Manual control to Remote Ready System)
Published November 30th, 2023 by Rett Rasmussen
Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over tightening can cause the solenoid to stick inside the valve.
RF-R60LOG Log Set Composition
Published September 21st, 2024 by Rett Rasmussen
I want to convert my vent-free gas log from one gas type to another
Published November 30th, 2023 by Rett Rasmussen
The certification of our Chillbuster gas log sets does not permit the field conversion from one gas type to another. To address our customers’ conversion needs, we have developed a Factory Conversion Program to convert a Chillbuster from one gas type to another. Included in this service is the replacing of the burner orifice; the ODS pilot; the gas
Rear rotisserie burner won't stay lighted
Published December 1st, 2023 by Rett Rasmussen
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Rotisserie Burner Adjustment
Published December 1st, 2023 by Rett Rasmussen
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
Rust on Solaire Stainless Steel
Published December 1st, 2023 by Rett Rasmussen
All Solaire Grills are made from Type 304 Stainless Steel, which is a commercial grade with excellent resistance to salt water corrosion. The chromium in the stainless steel forms a thin, tightly-adhering and impervious oxide layer that prevents corrosion. Rust on such stainless steel is on the surface of the stainless steel and is not corrosion of
RF-R72LOG Log Set Composition
Published September 21st, 2024 by Rett Rasmussen
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Published December 2nd, 2023 by Rett Rasmussen
Solaire Ignition Systems Replacement Parts List by Grill Model/Type
Published December 1st, 2023 by Rett Rasmussen
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
Insulated Jackets for Combustible Grill Islands
Published December 2nd, 2023 by Rett Rasmussen
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Can my built in grill be changed into a cart or post model?
Published December 2nd, 2023 by Rett Rasmussen
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
How can I find out the correct regulator/valve replacement for my portable grill?
Published December 1st, 2023 by Rett Rasmussen
Q: How can I find out the correct regulator/valve replacement for my portable grill? A: If you have our original Solaire Anywhere with folding legs, you need item # SOL-17-4-17A Replacement Valve/Regulator Assembly for Solaire Anywhere models IR17A with folding legs. It includes a SS bracket to adapt current issue regulator (US threads) to this olde
Do I need to use an insulated jacket for my built-in grill?
Published December 1st, 2023 by Rett Rasmussen
Q: Do I need to use an insulated jacket for my built-in grill? A: If you do not have 12" of clearance to a combustible material then the answer is "yes". We have insulated jackets available for 27G, 27GXL, 30, 42 & 56" grills.
If I need to replace an ignition part on my grill, what should I do
Published December 1st, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Battery Replacement for Solaire Ignition System
Published December 1st, 2023 by Rett Rasmussen
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Bromic BR-ECLDC and ECLMR Eclipse Remote and Master Remote Transmitter Instructions
Published November 30th, 2023 by Rett Rasmussen
Audible Alarm (Beeps) Guide for EIS-RS150 and EIS-RL150 Electronic Ignitions Systems
Published December 1st, 2023 by Rett Rasmussen
Please see the attached for the audible alerts (beeps) that may occur with the EIS-RS150 and EIS-RL150 Electronic Ignition Systems manufactured by Skytech Systems.
Parts List and Diagram for Bromic Tungsten Gas Radiant Patio Heaters
Published December 1st, 2023 by Rett Rasmussen
C8 Chillbuster Dual Burner Installation and Instruction Manual (M, ME, S, SE, RE and EI Controls)
Published February 22nd, 2024 by Rett Rasmussen
Use Solaire Anywhere or Everywhere with the hood down?
Published December 1st, 2023 by Rett Rasmussen
Q: Can I use the Solaire Anywhere or Everywhere with the hood down? A: No. Our care/use manual specifically says in three places that the grill must be operated only with the hood open or never with the hood closed (page 3 and two times on page 6). It also says this on the identification plate that goes on the grill.Why must the hood be open when
Platinum Gas Heater Anti-Nest Mesh Screen Instructions
Published December 1st, 2023 by Rett Rasmussen
My vented gas logs are sooting, is there a problem?
Published December 2nd, 2023 by Rett Rasmussen
Soot will occur naturally from the smoky yellow wood-like flame. Unfortunately, there is not a "fix" for this and it will happen with all vented pan burners used with gas logs, FireBalls, FireShapes or FireStones sets. A vented pan-type burner system has the advantage of providing a very realistic replication of a wood-like flame without the need
Cleaning your Solaire Infrared Grill
Published December 2nd, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Rear rotisserie burner won't stay lighted
Published December 1st, 2023 by Rett Rasmussen
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Bromic Tungsten Portable Heater - Thermocouple Replacement Instructions
Published December 1st, 2023 by Rett Rasmussen
Can my built in grill be changed into a cart or post model?
Published December 2nd, 2023 by Rett Rasmussen
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
Installation Checklist for Bromic Platinum and Tungsten Gas Radiant Patio Heaters
Published December 2nd, 2023 by Rett Rasmussen
PH48 Log Set Composition
Published May 30th, 2024 by Rett Rasmussen
4" Diameter FireBalls Stacking Drawings
Published December 1st, 2023 by Rett Rasmussen
Dimensions for Double Face Burner (DF-CF) with Valve Vanisher
Published December 2nd, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Bromic Eclipse Portable Electric Heater Installation & Instruction Manual
Published November 30th, 2023 by Rett Rasmussen
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Published December 1st, 2023 by Rett Rasmussen
IRSB-14 Solaire Double Side Burner Google SketchUp Model
Published November 30th, 2023 by Rett Rasmussen
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669803/IRSB-14.skp
How to Use the Rotisserie
Published December 1st, 2023 by Rett Rasmussen
Operating the Rotisserie Burner Your Solaire Grill is capable of performing rear burner rotisserie cooking, a method of slow cooking. The location of the rear burner allows the placement of the Solaire BBQ Tray drip pan accessory (not included) beneath the food to collect juices and drippings for basting and gravy. To flavor the contents of the drip
Vent-free for Bedroom
Published December 2nd, 2023 by Rett Rasmussen
Q: I want to customize a chimenia for my bathroom that burns propane. It needs to be a vent free system. Can you make suggestions? A: All vent-free heaters, including gas logs, are certified to the national standard ANSI Z21.11.2. The maximum BTU input allowed underthis standard is 40,000 BTU/hour, with two exceptions: Bedrooms - no more that 10,0
RD Promotional Vented Set Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Bromic BR-RS232 Home Automation Instructions and Protocol
Published November 30th, 2023 by Rett Rasmussen
Protocol spreadsheet for home automation system integrator is attached as an .XLSX https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669827/Bromic-Smart-Heat-Link-Protocol-Tool_rev4.0-1.xlsx
Identification of Burner Features to Clean - Vent-Free Gas Log Sets
Published November 30th, 2023 by Rett Rasmussen
All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms reoccur. Clogging of these regions may result in poor combustion and the production of soot
BF2411 Log Set Composition
Published December 2nd, 2023 by Rett Rasmussen
Bromic Eclipse Portable Electric Radiant Patio Heater Brochure
Published November 30th, 2023 by Rett Rasmussen
Bromic Eclipse Portable Electric Radiant Patio Heater Brochure
Installing a vent-free gas log into a woodburning fireplace
Published November 30th, 2023 by Rett Rasmussen
When installing a vent-free gas log into a previous wood burning fireplace, we strongly recommend having a professional chimney sweep company clean the fireplace and chimney. Ensure the firebox walls, flue and smoke shelf are clean of any soot or residue from previous wood burning. Wipe the firebox with a mild solution of TSP and water. When a ve
VMV Millivolt Standing Pilot Control with Valve Vanisher Chassis Instructions
Published December 1st, 2023 by Rett Rasmussen
Bromic Eclipse Pendent Electric Heater Installation & Instruction Manual
Published November 30th, 2023 by Rett Rasmussen
RE-UP1 Installation Manual
Published December 1st, 2023 by Rett Rasmussen
NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
#1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
Published November 30th, 2023 by Rett Rasmussen
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
Minimum Advertised Pricing Policy (MAPP)
Published November 30th, 2023 by Rett Rasmussen
How much FireGlitter (glass) or FireDrops (beads) do I need for my fireplace?
Published November 30th, 2023 by Rett Rasmussen
90 pounds of FireGlitter, or 110 pounds of FireDrops, will approximately fill 1 cubic foot. To determine the minimum amount of glass required, compute using the following formulas by filling in the blanks (measure target area in inches): FireGlitter (glass): For Rectangular uses (average front and rear widths for tapered fireplaces): ____ Width time
Warranty for Log, Alterna and Chillbuster Sets
Published December 1st, 2023 by Rett Rasmussen
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
If I need to replace an ignition part on my grill, what should I do
Published December 1st, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Can I add a rear infrared rotisserie burner to my Solaire that did not have one?
Published December 1st, 2023 by Rett Rasmussen
Q: Can I add a rear infrared rotisserie burner to my Solaire that did not have one? A: Unfortunately, no. The Solaire grills that were made without the Rear Infrared Rotisserie Burner cannot be later retrofitted with it. The burner and supporting panel, rear hood, control panel and plumbing used in the grills made with the rear burner are integral
Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent?
Published December 2nd, 2023 by Rett Rasmussen
Q - Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent? A - in a word, "no." Please view the top video at http://rasmussengaslogs.com/videos/ Rasmussen manufactures gas logs and alternatives (such as FireStones, FireBalls and FireShapes) for use in fireplaces in which it is safe to burn wood.
#1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
Published November 30th, 2023 by Rett Rasmussen
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
Set burns for a short period then goes out
Published December 2nd, 2023 by Rett Rasmussen
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
If I need to replace an ignition part on my grill, what should I do
Published December 2nd, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Burning my food
Published December 1st, 2023 by Rett Rasmussen
Q: How do I keep from burning my food? A: Spend less time on HIGH and more time at a lower heat setting. Thinner meats need spend less time on HIGH than thicker meats. Turn the food every 2 to 3 minutes.
LS12 Log Set Composition
Published June 19th, 2024 by Rett Rasmussen
C7 and DFC7 Chillbuster Single Burner with M, S & R Controls Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
C7 is for single sided fireplaces. DFC7 is for see-through (double sided) fireplaces.
C5 Chillbuster Triple Burner Instruction Manual (EASY Control - ME, SE and RE)
Published February 22nd, 2024 by Rett Rasmussen
Insulated Jackets for Combustible Grill Islands
Published December 2nd, 2023 by Rett Rasmussen
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Logs (or FireBalls, FireShapes or FireStones) have a white residue
Published November 30th, 2023 by Rett Rasmussen
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
Rust on Solaire Grilling Grates
Published December 1st, 2023 by Rett Rasmussen
Solaire Grilling Grids are made from Type 304 stainless steel, which has properties that make it resistant to salt water corrosion. Oxidation (rusting) of the Stainless Steel grilling grids occurs due to the high heat to which they are exposed. Rusting can also be caused by minute steel particles that adhere to the surface from the use of a carbon s
Parts List and Diagram for Bromic Platinum Gas Radiant Patio Heaters
Published December 2nd, 2023 by Rett Rasmussen
FireBalls and FireShapes Individual Piece Sizes
Published November 30th, 2023 by Rett Rasmussen
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
30" Bartender Center (Built-in and Cart) Assembly Instructions (SOL-IRDT-30C)
Published December 1st, 2023 by Rett Rasmussen
THR-MV1 Remote Control with Thermostat for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
What is the reason for the V-shaped grilling grates?
Published December 1st, 2023 by Rett Rasmussen
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Gas Log Set on Propane will not work when the temperature outside is above freezing. What do I do?
Published December 2nd, 2023 by Rett Rasmussen
Q: We have a 100# propane tank outside for the fuel source. When below freezing, when I turn the gas logs on, the flame goes out and the pilot light goes out. I poured warm water on the regulator at the propane tank and now the gas log set works. What do I do? A: Your experience shows that the issue is with your propane system and not the gas l
I can't find an ODS ROP or OP. Where can I get a replacement?
Published November 30th, 2023 by Rett Rasmussen
The ODS-ROP-N & ROP-P, and ODS-OP-N & OP-P are no longer made by the manufacturer. We no longer have any of those items to sell to you and no way of getting more. We DO however have an alternative ODS pilot in the RCN and CN pilots. The old fitting on the pilot tube will need to be cut off before installing this replacement, as the thread
DO NOT wet the Infrared Burner
Published December 1st, 2023 by Rett Rasmussen
Do not wet the infrared burner. If you clean the infrared burner with water, this can change the characteristics of the ceramic and cause it to malfunction. If the burner is turned off and has been wet by accident, remove the burner from the grill, place it indoors to allow to dry naturally. (This process may take up to one week depending on the
Gas Conversion - NG to LP - for Solaire Backyard Grills, Built-in and Cart (grill portion)
Published December 1st, 2023 by Rett Rasmussen
Adding Logs to a Vent-free (Unvented) Gas Log Set
Published November 30th, 2023 by Rett Rasmussen
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
Alterna Vent-Free DF Double Face Sets (FireBalls, FireGlitter, FireShapes, FireStones) Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Addendum for EI (electronic ignition system): Addendum for S (millivolt switch/remote ready control):
What is the difference between the Solaire Anywhere and the Solaire Everywhere Portable Infrared Grills?
Published December 1st, 2023 by Rett Rasmussen
Q: What is the difference between the Solaire Anywhere and the Solaire Everywhere Portable Infrared Grills? A: There are six main differences between the Anywhere and the Everywhere: The Anywhere (SOL-IR17B) weighs 20 lbs.; the Everywhere (SOL-EV-17A) weighs 15 lbs. The Anywhere is made from thicker 20 gauge stainless steel; the Everywhere is made f
SR-MV1 Remote Control for Millivolt and EIS systems, Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
Chillbuster Vent-Free Gas Logs Brochure
Published November 30th, 2023 by Rett Rasmussen
Chillbuster Vent-Free Gas Logs Brochure, Form: CBCAT-314 Attached in Low Resolution Color and Printer-Friendly (uses less ink) versions
Blower for gas log set?
Published November 30th, 2023 by Rett Rasmussen
Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower can interrupt the combustion process and cause soot to be produced, which is then blown in
C5 Chillbuster Triple Burner Instruction Manual (EASY Control - ME, SE and RE)
Published December 1st, 2023 by Rett Rasmussen
TimberFire (PH) Log Stacking Instructions - 30X and larger sizes
Published December 1st, 2023 by Rett Rasmussen
BTU Ratings for Custom Pan ( CS ) Burners
Published December 2nd, 2023 by Rett Rasmussen
BTU/hour ratings for Custom Pan Burners (CS). Match Lighted / EIS Ready (-N) Natural (-P) Propane CS16-B- 65k 27k CS18-B- 75k 27k CS21-B- 76k 35k CS24-B- 90k 37k CS27W-B- 100k 60k CS30-B- 110k 50k CS30W-B- 130k 70k CS33W-B- 120k 75k CS36-B- 125k 85k CS42-B- 150k 95k CS48-B- 175k 105k CS54-B- 215k 145k CS60-B- 225k 185k CS16-SR- 65k 27k CS18-SR- 75k
Electronic Ignition System for Chillbuster and Alterna Vent-Free Sets - Addendum to Instruction Manuals
Published December 1st, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
My Solaire Portable Infrared Grill does not get hot when attached to a 20 lb tank with the adapter hose.
Published December 1st, 2023 by Rett Rasmussen
Q: My Solaire Portable Infrared Grill does not get hot when attached to a 20 lb tank with the adapter hose. What should I do? A: If using an adapter hose to connect to a full size tank, is the hose a Solaire part? Some adapter hoses from other sources do not allow sufficient gas flow for the Solaire Infrared burner to operate properly. The prope
Bromic BR-TSKEP6 and BR-TSKEP12 Platinum Electric Tube Suspension Instructions
Published November 30th, 2023 by Rett Rasmussen
What is the reason for the V-shaped grilling grates?
Published December 2nd, 2023 by Rett Rasmussen
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Warranty for Log, Alterna and Chillbuster Sets
Published December 2nd, 2023 by Rett Rasmussen
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality):Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
Which size of Solaire Grill do I have?
Published December 1st, 2023 by Rett Rasmussen
Q - Which size of Solaire Grill do I have? A - You can easily determine the size grill you have by measuring one of your grilling grates. Grill Size Width Length Notes Portable (Anywhere or Everywhere) 15 1/4" 11 1/4" 1 per grill 15" (Accent / Demo Grill / AllAbout Single) 11 3/8" 13 7/8" 1 per grill AllAbout Double 21 1/8" 13 7/8" 1 per grill 2
Gas Conversion - NG to LP - for Solaire Backyard Grills, Built-in and Cart (grill portion)
Published December 2nd, 2023 by Rett Rasmussen
RPK3 Millivolt Standing Pilot Control System Instructions
Published December 1st, 2023 by Rett Rasmussen
HR24 Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
LS24 Log Set Composition
Published March 2nd, 2024 by Rett Rasmussen
Why is the Custom Pan Burner (CS) supplied without an orifice?
Published November 30th, 2023 by Rett Rasmussen
The orifice is a flow restrictor that limits the maximum amount of gas that can flow to the burner. When installed, it is the component that determines that maximum flow of the gas to the burner, and which directly impacts the flame height. Control of the flame can also be accomplished with your key valve without the artificial upper limit imposed
Location of Battery Pack in VEI Systems
Published December 1st, 2023 by Rett Rasmussen
All of our Valve Vanishers with Electronic Ignition are powered by four (4) AA Batteries that are installed into a separate battery holder that is connected to the control module with a 48" long wire. This allows the batteries, which discharge at 135 degrees F, the lowest failure point of any component in the system, to be placed away from the heat,
Odor or Smell From When Operating Vent-Free Gas Logs
Published November 30th, 2023 by Rett Rasmussen
There is nothing inherent in the Chillbuster or Alterna vent-free heaters that will “break down” or “fail” over time that will result in odor. The initial burn-in period specified in the installation manual is to remove any oil residue from the manufacture of the product and any dust from the packaging material. Rasmussen does not use paint based co
Cleaning your Solaire Infrared Grill
Published December 1st, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Solaire Ignition Systems Replacement Parts Matrix and List
Published December 2nd, 2023 by Rett Rasmussen
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
BTU Capacity for EIS-RS150 and EIS-RL150
Published December 1st, 2023 by Rett Rasmussen
The EIS-RS150 (with 24" pilot tube and igniter electrode) and EIS-RL150 (with 72" pilot tube and igniter electrode) have sufficient capacity for 30-inch and smaller gas logs sets on Natural Gas. They may also be used with 33- and 36-inch sets on Natural Gas if you specify "with 1/2-inch fittings" when ordering. We install 1/2" flare fittings to wor
8" Diameter FireBalls Stacking Drawings
Published December 1st, 2023 by Rett Rasmussen
Attached are stacking drawings for Uniform 8" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size and 16" depth.
What grill cleaning brush do you recommend for your V shaped grates?
Published December 1st, 2023 by Rett Rasmussen
Q: What grill cleaning brush do you recommend for your V shaped grates? A: I personally buy a long handled, stainless steel or brass bristle, inexpensive one at either Target, Home Depot or Lowes. I usually pay less than $6. They work for many months, wear down, then I throw it away and buy another. The bristles reach into the center of the V and do
RF-R24LOG Log Set Composition
Published July 24th, 2024 by Rett Rasmussen
FP12D Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
Insulated Jackets for Combustible Grill Islands
Published December 2nd, 2023 by Rett Rasmussen
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Published December 2nd, 2023 by Rett Rasmussen
Operate Electronic Ignition with Constant Burning Pilot
Published December 1st, 2023 by Rett Rasmussen
Q - When using the remote and I hit the “off” button, the pilot light goes out. Is there a way when the “off” button is pressed it only turns of the flames and not the pilot light or would a different remote be able to do this? A - As you know, when you press the OFF button, it will turn everything off, main burner and pilot, and require performing
Rotisserie Burner Adjustment
Published December 2nd, 2023 by Rett Rasmussen
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
Soot on Birch Logs
Published December 2nd, 2023 by Rett Rasmussen
Q - My vented Birch logs have black soot on them. Is this normal? How can I clean it off? A - Gas Log sets with the pan-type burner system have the advantage of providing a very realistic replication of a wood-like flame without the need to cut, stack or carry wood, worry about sparks or chimney fires, or clean up ashes. The trade-offs for the yell
Can the Solaire Infrared Grill be kept outdoors during winter months? Should it be stored indoors?
Published December 1st, 2023 by Rett Rasmussen
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
Vented versus Vent-free
Published November 30th, 2023 by Rett Rasmussen
VENTED versus Vent-Free Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented or
Bromic Tungsten Portable Gas Radiant Patio Heater Brochure
Published November 30th, 2023 by Rett Rasmussen
Bromic Tungsten Portable Radiant Patio Heater Gas Brochure attached as a PDF
Can I use Solaire® Infrared Burners In Another Brand of Grill?
Published December 1st, 2023 by Rett Rasmussen
Q: Could I use one of your Infrared Conversion burners for one of the 3 conventional burners in my Jenn Aire 30" Propane Grill? A: Honestly, I have no idea if it would either fit or work. We have built a whole grill around our infrared burners. There are many relationships that come into play with regard to the orifice size, bracketing of the burne
AGBQ-27GXL Solaire 27XL Grill Google SketchUp Model
Published November 30th, 2023 by Rett Rasmussen
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669790/agbq27gxl.skp
Solaire Ignition Systems Replacement Parts Matrix and List
Published December 1st, 2023 by Rett Rasmussen
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
Published November 30th, 2023 by Rett Rasmussen
Q: I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill, or Bromic Heater. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, photos, and as much identi
Dimensions for Custom Pan Burners (CS) with Valve Vanisher
Published December 2nd, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
SE-UP1 Installation Manual (Manual control to Remote Ready System)
Published December 1st, 2023 by Rett Rasmussen
Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over tightening can cause the solenoid to stick inside the valve.
Dimensions for Tipi / Andiron Burner (TNA) with Valve Vanisher
Published December 2nd, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
RF-LD Burner for Rumford and Narrow-back Fireplaces
Published December 1st, 2023 by Rett Rasmussen
Attached are the installation / instruction manuals for the RF-LD Multi-Burner, with different versions based on the control system. The RF-LD burner is intended for use with either Rasmussen "Traditional" or "Evening" series of logs. The Rear Log in the set is used as a top log, crossing from the right (or left) side of the back burner support to t
How to Clean the Grilling Grates
Published December 1st, 2023 by Rett Rasmussen
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
How to Clean the Grilling Grates
Published December 1st, 2023 by Rett Rasmussen
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
How to light a vent-free gas log set
Published November 30th, 2023 by Rett Rasmussen
Please follow the sequence below for lighting a Vent-Free Unit: For your safety, read all the steps before lighting This appliance is equipped with a piezo igniter which will light the pilot Verify that any and all gas valves are opened prior to the firebox Before lighting, smell around the appliance area for any raw gas Use only your hand to push i
How to Clean the Solaire Cover
Published September 19th, 2024 by Rett Rasmussen
How to clean the Solaire Cover? You may wipe the cover off with a dry cloth. If desired, you may clean the outside with mild soap and water, followed by a freshwater wipe down. Do not use Armor All or any other type of chemical on the cover, as this will reduce its life.
C8 Chillbuster Dual Burner Installation and Instruction Manual (M, ME, S, SE, RE and EI Controls)
Published December 1st, 2023 by Rett Rasmussen
Can the VEI or EI with Remote control be turned on when the power is out?
Published November 30th, 2023 by Rett Rasmussen
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
SR-MV1 Remote Control for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Set burns for a short period then goes out
Published December 2nd, 2023 by Rett Rasmussen
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
Volcanic Ash Calculations for Fire Pits
Published November 30th, 2023 by Rett Rasmussen
Volcanic Ash (VA) Calculations for Fire Pits For Rectangular uses (average front and rear widths for tapered fireplaces): ____ Width times ____ Depth times ____Thickness divided by 33.2 = ____Pounds of VA required Example: 24" Width, 12" Depth, 2" Thickness 24 X 12 X 2 ÷ 33.2 = 17.2 Pounds of VA For Circular uses (FirePits,
Parts List and Diagram for Bromic Platinum Gas Radiant Patio Heaters
Published December 1st, 2023 by Rett Rasmussen
2024 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
Published November 21st, 2023 by Rett Rasmussen
Solaire Retail Price List, PDF and XLS format. Price list is effective for all orders placed on and after March 20, 2023. We are maintaining these prices throughout 2024. Prices are subject to change at any time. All rights reserved. https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3668624/SOL-SRP-323__Alphabetical_Item_D
Older Flaming Ember Burner Instructions (Late 1990s-early 2000s) - includes SPK3 instructions on pages 4-7
Published December 1st, 2023 by Rett Rasmussen
Can I burn my set with the glass doors closed?
Published November 30th, 2023 by Rett Rasmussen
A gas log (as well as balls, shapes, stones) set must always be operated with the glass doors open for the following reasons: Cooling air being drawn in from the room is needed to pass over the control valve and components in order to prevent overheating and premature, unwarranted failure; Adequate air for proper combustion. With the doors closed, a
Replacing a AA to a AAA battery system push button igniter on Solaire 27G or 27GXL Grill
Published December 2nd, 2023 by Rett Rasmussen
When replacing a AA push button battery system with a AAA push button battery system (SOL-2859R), you may need to remove the metal flange to which the original system was bolted. Fix: Remove push button battery system, take a pair of pliers and rock the flange back and forth until it breaks away from the control panel to allow space for the replacem
Solaire Demo Rental Program
Published December 2nd, 2023 by Rett Rasmussen
The Solaire Demo Rental Program allows consumers to familiarize themselves with the benefits, the construction and the durability of Solaire Infrared Grills in their own backyard, grilling the food types they like to eat, without a salesperson looking over their shoulder. The consumer receives a Solaire Accent Grill (SOL-IRBQ-15-LP), which was has t
SOL-2D14D Solaire 2 Drawer Set, 14-inch Wide, 23" Depth Google SketchUp Model
Published November 30th, 2023 by Rett Rasmussen
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669805/2d14d.skp
Logs (or FireBalls, FireShapes or FireStones) have a white residue
Published November 30th, 2023 by Rett Rasmussen
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
Cleaning your Solaire Infrared Grill
Published December 2nd, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
WT-2R Wireless Wall Timer for EASY Controls Instructions
Published December 1st, 2023 by Rett Rasmussen
Flame out of Air Mixer Holes on Vented Pan Burner
Published December 2nd, 2023 by Rett Rasmussen
Here are the potential causes of a flame coming out of the air mixer holes: The pan is filled with sand, which creates too much back pressure for the gas to push through the sand, so it takes the path of least resistance by exiting out the air mixer holes. Any pan burner with the air mixer should only be filled with volcanic ash. The pan may be fill
VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
Published December 1st, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Insulated Jackets for Combustible Grill Islands
Published December 1st, 2023 by Rett Rasmussen
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Pilot is too loud and noisy
Published November 30th, 2023 by Rett Rasmussen
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
2024 MSRP Prices for AFB Front for CS and CSRF Burners
Published November 11th, 2024 by Rett Rasmussen
Use only with controls: Match-Lighted; Side-Located Controls; VEI. DO NOT use with these controls: VRP, VMV, VSP (the hot Front would block access to operating the control function - NOT SAFE)
27" and 27XL Bolt-Down Post (SOL-BDP-27 and SOL-BDP-27XL) Installation Instructions
Published December 1st, 2023 by Rett Rasmussen
VEI Electronic Ignition System Won't Start
Published December 1st, 2023 by Rett Rasmussen
Have you replaced the 4-AA batteries in the battery box? If not, please do so. Ensure that the batteries are fresh (1.5 to 1.6VDC on a multimeter) If you replaced the batteries, was there any corrosion inside the battery box? If unable to clean, you will need to replace the battery box, available at https://besthot.store/GV60-BCA/ Reset process, t
Pilot is too loud and noisy
Published November 30th, 2023 by Rett Rasmussen
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
FP27WD Log Set Composition
Published September 14th, 2024 by Rett Rasmussen
Check-by-Fax Procedure and Authorization Forms.
Published November 30th, 2023 by Rett Rasmussen
Do all of your vented gas logs have a certification?
Published December 2nd, 2023 by Rett Rasmussen
Q: Do all of your vented gas logs have a certification? A: Although many of our sets are listed, the LC & LD (Multi-Burner), C (Custom Pan Burner), CXF (Custom Embers Pan Burner) and TNA (Tipi/Andiron Burner) systems are not listed by a certification agency. Not all of our designs can meet the requirements of the established standards. To meet
Vented or Vent-Free - How to choose?
Published November 30th, 2023 by Rett Rasmussen
VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented
Warranty for Log, Alterna and Chillbuster Sets
Published February 22nd, 2024 by Rett Rasmussen
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
Cleaning your Solaire Infrared Grill
Published December 2nd, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
SR-MV1 Remote Control for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Bromic Eclipse Pendant Clearances
Published November 30th, 2023 by Rett Rasmussen
C1 Chillbuster Single Burner with M, S, & R Controls Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
Battery Replacement for Solaire Ignition System
Published December 2nd, 2023 by Rett Rasmussen
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Replacing Battery Frequently on Solaire Grill
Published December 1st, 2023 by Rett Rasmussen
Q: Hi, my grill is about 3 years old. This year I had to replace the 9V igniter battery for the first time. Now I am on the 3rd battery in 3 months. Why is it suddenly going through batteries so quickly? I only use the grill approximately once per week. A: This is not a usual circumstance. Normally if an ignition module is bad, it just stops workin
Top Two Issues with Electronic Ignitions Systems (EIS)
Published December 1st, 2023 by Rett Rasmussen
Electronic Ignition Systems (EIS), also know as Intermittent Pilot Ignition Systems (IPI), are becoming ever more popular, for a variety of reasons. In some cases, it is because of mandates to not install standing pilot systems (usually in new construction installations). In others, consumers feel they are saving resources (both gas and money) by no
Can my built in grill be changed into a cart or post model?
Published December 2nd, 2023 by Rett Rasmussen
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
AGBQ-30 Solaire 30" Grill Google SketchUp Model
Published November 30th, 2023 by Rett Rasmussen
AGBQ-30 Solaire 30" Grill Google SketchUp Model. Deleting the Cart will give you the built-in grill. https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669794/AGBQ_30_Cart.skp
If I need to replace an ignition part on my grill, what should I do
Published December 2nd, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Bugs coming down the chimney into the house.
Published December 2nd, 2023 by Rett Rasmussen
Q: I live in an area that has a problem with small, flying insects. They are getting into my house by coming down the chimney and through the fireplace opening. What can I do? A: My first suggestion would be to install glass doors at the fireplace opening. When the gas logs are not in use, keep the doors closed and the bugs will be blocked from the
Can my built in grill be changed into a cart or post model?
Published December 1st, 2023 by Rett Rasmussen
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
ANSI Yellow Flame Vented Set Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
BTU, Inlet and Outlet Sizes for EIS-N135, EIS-N200, EIS-N350, EIS-N720, EIS-P200, EIS-P350
Published December 1st, 2023 by Rett Rasmussen
Maximum BTU are only achieved is inlet and outlet gas supply piping is large enough to support such volume. In general, it is better to provide larger capacity than you think may be required. "You can always turn down over-capacity, but you can never turn up under-capacity." Item # Gas Type Maximum BTU/hour Inlet Size Outlet Size EIS-N135 Natural 1
Can the VEI or EI with Remote control be turned on when the power is out?
Published December 1st, 2023 by Rett Rasmussen
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
Conventional Zone Installation Instructions (SOL-CZ21, SOL-CZ21XL, SOL-CZ27, SOL-CZ27XL, SOL-CZAG)
Published December 1st, 2023 by Rett Rasmussen
No Internal Threads In Vented Burner Pipe
Published December 2nd, 2023 by Rett Rasmussen
Our pipe threading machine simultaneously threads both the inside and outside of the pipes. The threads are not as visibly pronounced on the inside, but they are there. Please be sure you are not cross-threading the fitting into the burner. If you are still unable to use the inside threads, your quickest method to put the gas log set into use is t
Gas Conversion - NG to LP - for Solaire Backyard Grills, Built-in and Cart (grill portion)
Published December 2nd, 2023 by Rett Rasmussen
C2 Chillbuster Dual Burner Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems.
Published December 1st, 2023 by Rett Rasmussen
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems. The Reset button is located on the Receiver/Module under the unit on the far left side of all VEI and EI systems. It can be found on the side that faces the left wall of the firebox, close to where the wire from the
What is the reason for the V-shaped grilling grates?
Published December 2nd, 2023 by Rett Rasmussen
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Flame out of Air Mixer Holes on Vented Pan Burner
Published December 2nd, 2023 by Rett Rasmussen
Here are the potential causes of a flame coming out of the air mixer holes: The pan is filled with sand, which creates too much back pressure for the gas to push through the sand, so it takes the path of least resistance by exiting out the air mixer holes. Any pan burner with the air mixer should only be filled with volcanic ash. The pan may be fill
Embers for Chillbuster Vent-Free sets
Published November 30th, 2023 by Rett Rasmussen
Q - What embers should I use with my Chillbuster Vent-Free Set? Can I use embers for vented sets? A - You do not want the use the embers for vented sets, as they usually have vermiculite mixed in with the fibers, which could clog the burner ports. You may purchase the embers specifically for our vent-free sets on our webstore at http://rasmussen.biz
Charred Chunk Kits
Published December 2nd, 2023 by Rett Rasmussen
Charred Chunk Kits Add to Vented Sets Charred Chunk Kits extend the width and fullness of the various “Evening” series of gas log sets (ED, EPR, EXF, ELS and EC) to create a unique burnt-out front log appearance. The Evening series have two piece front logs with charred features. The charred chunk is place in between the front logs to extend the w
How to light the pilot on your gas log set - general instructions
Published December 2nd, 2023 by Rett Rasmussen
Pilot lighting instructions are in your installation instructions that came with the lighting control. They can also be downloaded from www.RasBox.com, specifically at http://rasmussen.host4kb.com/category/51/0/10/Installation-Manuals/ In a nutshell: Ensure the gas is turned on to allow gas to the fireplace. If the log set has a switch on it, place
Andiron Classic Concept
Published December 2nd, 2023 by Rett Rasmussen
The "Andiron Classic" is a concept, created by using our Evening Prestige Logs, TNA Burner and any pair of andirons with a shank upon which you rest one end of each of the two front log pieces. Rasmussen does not make andirons. We designed the TNA burner so that fireplace dealers would have a reason to sell the andirons they carry in their showroom
Cleaning your Solaire Infrared Grill
Published December 2nd, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
We love this grill!
Published December 2nd, 2023 by Rett Rasmussen
We love this grill. It has transformed our grilling experiences. We don't even care to go our to any of the many famous chain steakhouses anymore, because the steaks we grill at home are far superior. We tell anybody who will listen about this great grill. ----Lavern S. Sugarcreek, Ohio
Propane Conversion Kit
Published November 30th, 2023 by Rett Rasmussen
Good morning all, I ordered a B30-FXH-VEI a week or so ago, but I mistakenly ordered it for natural gas rather than propane. I'd like to order a conversion kit for it, but I'm having difficulty locating the part number to order. Could you be so kind as to help me locate the part number and pricing? Thanks, It's not really possible. A VEI would requ
Custom Pan Burner ( CS ) Specifications and Dimensions
Published December 2nd, 2023 by Rett Rasmussen
Custom Pan Burner The Custom Pan Burner is a rectangular pan burner which can be installed on legs or flush on the floor, using volcanic ash poured around the burner to create a pit look. The pan is filled with either Sand (Natural Gas only) or Volcanic Ash (Propane or Outdoors Natural Gas), which distributes the gas throughout the pan, quiets the n
DF-EC20 Log Set Composition
Published July 11th, 2024 by Rett Rasmussen
VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
Published December 2nd, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Tripod for Solaire Anywhere and Solaire Everywhere Portable Infrared Grills (SOL-SATRI) Assembly Instructions
Published December 1st, 2023 by Rett Rasmussen
Custom Embers Pan Burner ( CXF ) Specifications and Dimensions
Published December 2nd, 2023 by Rett Rasmussen
Custom Embers Burner The Custom Embers Burner is a tapered wedge shaped burner that brings the front of the pan (and embers and flame) to the hearth level. It can be installed flush on the firebox floor, or elevated at the rear using the supplied rear height adjustment leg. The logs/Mixed FireBalls/FireStones reside inside the burner on the pan fill
C7 Chillbuster Single Burner with EASY Controls (ME, SE, RE) Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Vented versus Vent-free
Published December 2nd, 2023 by Rett Rasmussen
VENTED versus Vent-Free Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented or
Can the VEI or EI with Remote control be turned on when the power is out?
Published December 1st, 2023 by Rett Rasmussen
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
Bromic Tungsten Portable Gas Heater - Replacement of Igniter Pack
Published December 1st, 2023 by Rett Rasmussen
C8 Chillbuster Double Burner Instruction Manual (M, S and R Controls)
Published December 1st, 2023 by Rett Rasmussen
WT-2R Wireless Wall Timer for EASY Controls Instructions
Published December 1st, 2023 by Rett Rasmussen
DF-WB186 Log Set Composition
Published July 24th, 2024 by Rett Rasmussen
How to Clean the Grilling Grates
Published December 2nd, 2023 by Rett Rasmussen
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Can your manual safety pilot be used outside in an environment that reaches -20 degrees F?
Published December 2nd, 2023 by Rett Rasmussen
The manufacturer’s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF. The biggest issue I would expect from an outdoors installation, regardless of temperature, would be from the pilot blowing out from wind if the pilot were notshielded. This is something that has to be done individually at eac
Bromic Eclipse Pendant Electric Radiant Patio Heater Brochure
Published November 30th, 2023 by Rett Rasmussen
Can I burn my set with the glass doors closed?
Published November 30th, 2023 by Rett Rasmussen
A gas log (as well as balls, shapes, stones) set must always be operated with the glass doors open for the following reasons: Cooling air being drawn in from the room is needed to pass over the control valve and components in order to prevent overheating and premature, unwarranted failure; Adequate air for proper combustion. With the doors closed, a
Low Pressure Conversion Kit for Solaire Mini Anywhere Portable Infrared Grills (SOL-SMLPC & SOL-SMLPV) Instructions
Published December 1st, 2023 by Rett Rasmussen
Low Pressure Conversion Kit for Solaire Mini Anywhere Portable Infrared Grills Instructions is attached as a PDF. SOL-SMLPC - Includes valve and 12-foot hose with quick-disconnect at supply end. SOL-SMLPV - Valve only
Installation Instructions for EIS-N135, EIS-N200, EIS-N350, EIS-N720, EIS-P200, EIS-P350
Published December 1st, 2023 by Rett Rasmussen
If I need to replace an ignition part on my grill, what should I do
Published December 2nd, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Can I use Solaire® Infrared Burners In Another Brand of Grill?
Published December 1st, 2023 by Rett Rasmussen
Q: Could I use one of your Infrared Conversion burners for one of the 3 conventional burners in my Jenn Aire 30" Propane Grill? A: Honestly, I have no idea if it would either fit or work. We have built a whole grill around our infrared burners. There are many relationships that come into play with regard to the orifice size, bracketing of the burne
Solaire Infrared Grills Brochure
Published November 30th, 2023 by Rett Rasmussen
Solaire Infrared Grills Brochure, Form SOLCAT-117 Attached in Low Resolution Color and Printer-Friendly (uses less ink) versions.
1-Upping the Steakhouse
Published December 2nd, 2023 by Rett Rasmussen
“From my own experience I can tell you that owning a Solaire has taken all the thrill out of eating a steak at a high end steak house. I’m almost always disappointed because I can do it better on my Solaire grill. You truly have built the best gas grill on the planet.” Kevin, Boulder, CO
Vented or Vent-Free - How to choose?
Published December 2nd, 2023 by Rett Rasmussen
VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented
Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent?
Published November 30th, 2023 by Rett Rasmussen
Q - Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent? A - in a word, "no." Please view the top video at http://rasmussengaslogs.com/videos/ Rasmussen manufactures gas logs and alternatives (such as FireStones, FireBalls and FireShapes) for use in fireplaces in which it is safe to burn wood.
Tungsten Electric BR-TSKA Tube Suspension Kit Instructions
Published December 1st, 2023 by Rett Rasmussen
Tungsten Electric BR-TSKA Tube Suspension Kit Instructions attached as PDF. Instructions for cutting tubes to length attached as PDF.
SPK1 Manual Safety Pilot Lighting Control Installation and Operation Manual
Published December 1st, 2023 by Rett Rasmussen
CS Custom Pan Burner Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
AGBQ-42 Solaire 42" Grill Google SketchUp Model
Published November 30th, 2023 by Rett Rasmussen
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669800/AGBQ42.skp
Dimensions for Custom Pan Burners (CS) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Dimensions for Fire Line Burner (FLB, FGV, FDV) with Valve Vanisher
Published December 2nd, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
2024-2025 Bromic MSRP Price List effective October 18, 2024
Published June 13th, 2024 by Rett Rasmussen
I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill, what should I do?
Published December 1st, 2023 by Rett Rasmussen
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
Electronic Ignition System for Chillbuster and Alterna Vent-Free Sets - Addendum to Instruction Manuals
Published December 1st, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
Odor and/or soot into room when operating Vented Gas Logs
Published December 2nd, 2023 by Rett Rasmussen
If you are experiencing any odor and/or soot into the room when your gas log set is burning, this is an indication of problems with the performance of your chimney. You should not have any odor or soot enter into in your room if the fireplace chimney is venting properly. There are only two places for the soot to go: (1) up the chimney, or (2) into
Dimensions for Fire Line Burner (FLB, FGV, FDV) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Instructions for GV60-WS1 Wired Wall Switch for VEI and EI controls
Published December 1st, 2023 by Rett Rasmussen
Attached are the instructions for the GV60-WS1 Wired Wall Switch, which may be used with VEI and EI controls. It includes a 26 feet long harness cable which connects the VEI/EI receiver/ignition module to the included key pad. The key pad may be mounted into a standard switch/receptacle box. The key pad has buttons for On/Off, increase flame, and de
Older Flaming Ember Burner Instructions (Late 1990s-early 2000s) - includes SPK3 instructions on pages 4-7
Published December 1st, 2023 by Rett Rasmussen
Bromic BR-CRKEP23 Platinum 2300W Electric Recess Kit Instructions
Published November 30th, 2023 by Rett Rasmussen
Bromic BR-CRKEP23 Platinum 2300W Electric Recess Kit Instructions attached as PDF. Supplementary Instructions also attached as PDF.
The pilot is lit but when I press the transmitter, the burner will not light. What is wrong and what do I need?
Published November 30th, 2023 by Rett Rasmussen
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bl
Dimensions for Multi-Burner (LC) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Logos
Published July 23rd, 2024 by Rett Rasmussen
Please view and download our logos at https://rasmussen.smugmug.com/Logos/Logos
If I need to replace an ignition part on my grill, what should I do
Published December 1st, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
C7 Chillbuster Single Burner with EASY Controls (ME, SE, RE) Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
California Resale Certificate
Published November 30th, 2023 by Rett Rasmussen
Electronic Ignition System for Chillbuster and Alterna Vent-Free Sets - Addendum to Instruction Manuals
Published February 22nd, 2024 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
Logs / Alterna / Chillbuster Burning Display Credit Program and Claim Form
Published November 30th, 2023 by Rett Rasmussen
Alterna Contemporary Gas Fires Brochure
Published November 30th, 2023 by Rett Rasmussen
Alterna Contemporary Gas Fires Brochure (download at bottom of page). This brochure features QR Codes to scan with your mobile device (smartphone, iPad, etc). to view videos and more information beyond what is in the brochure. We recommend using the best free scanner app from http://www.i-nigma.com/Downloadi-nigmaReader.html Viewable Version: Altern
I have a full size Solaire Grill and it does not get hot, what should I do?
Published December 1st, 2023 by Rett Rasmussen
Q: I have a full size Solaire Grill and it does not get hot, what should I do? A: For Propane: The bottle regulator has a safety feature that shuts down the flow of gas in the event of an over-pressure situation. Sometimes this can be triggered by opening the bottle valve too quickly. The feature is like a BB (round ball) that closes off the flow of
What is your largest vent-free set?
Published November 30th, 2023 by Rett Rasmussen
30-inch is the largest set size for any of our (or most other manufacturers') vent-free gas log sets. The national standard for vent-free heaters limits the maximum gas consumption to 40,000 BTU/hour. This same amount of gas is our limit in designing vent-free gas log sets, regardless of the size of the set. In order to get an adequate flame, our
RE-UP1 Installation Manual
Published November 30th, 2023 by Rett Rasmussen
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
Removing Battery Cover from BPR3 Receiver (used with RE, SE, RMC1E, and RPK3)
Published November 30th, 2023 by Rett Rasmussen
Most of the battery packs open similarly, by pushing down and sliding the cover:
Unboxing of Low Clearance Recess Kit
Published July 30th, 2024 by Rett Rasmussen
Be sure to not throw away inside cartons before removing their contents.
Solaire Ignition Systems Replacement Parts Matrix and List
Published December 1st, 2023 by Rett Rasmussen
Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR17B (with black feet – US threads) 1 1
BF6031 Log Set Composition
Published July 23rd, 2024 by Rett Rasmussen
DF-EXF20 Log Set Composition
Published June 12th, 2024 by Rett Rasmussen
How to light a vent-free gas log set
Published November 30th, 2023 by Rett Rasmussen
Please follow the sequence below for lighting a Vent-Free Unit: For your safety, read all the steps before lighting This appliance is equipped with a piezo igniter which will light the pilot Verify that any and all gas valves are opened prior to the firebox Before lighting, smell around the appliance area for any raw gas Use only your hand to push i
Carbon Monoxide Detector is alarming. What should I do?
Published November 30th, 2023 by Rett Rasmussen
Q: My Carbon Monoxide Detector is alarming. What should I do? A: A Carbon Monoxide (CO) detector reading warrants looking at all of the factors involved, which include the gas log set; the environment in which the gas log set operates; the CO detector; and other sources of CO in and around the house. Please view the attached troubleshooting inform
EXF24 Log Set Composition
Published May 30th, 2024 by Rett Rasmussen
Can't turn off Safety Control Valve
Published November 30th, 2023 by Rett Rasmussen
Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob to OFF. If you depress the knob more than just a little bit, the knob will not turn at all t
#1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
Published November 30th, 2023 by Rett Rasmussen
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
EXF30 Log Set Composition
Published May 11th, 2024 by Rett Rasmussen
The Manufacturer of My Fireplace Says Using a Vent-free Gas Log Set Will Void the Warranty. What should I do?
Published November 30th, 2023 by Rett Rasmussen
Q: Thia FAQ from my factory-built fireplace Manufacturer says: "Can I burn unvented logs in my woodburning fireplace? No. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is rem
EC20 Log Set Composition
Published June 5th, 2024 by Rett Rasmussen
DF-LS30 Log Set Composition
Published June 13th, 2024 by Rett Rasmussen
Solaire Infrared Basics Quickstart - Video Links
Published December 1st, 2023 by Rett Rasmussen
If you are new to Solaire Infrared, or want a refresher, please view the following videos to get a basic understanding of Solaire Infrared and our positioning in the market(PDF of these links is attached) For Portables, TableTops, and Backyard Grills (all Solaire Infrared Grills) Video (2:00): 3 Types of Grills & The One You Should Avoid = http
DF-S338 Log Set Composition
Published July 12th, 2024 by Rett Rasmussen
DF-LS18 Log Set Composition
Published July 11th, 2024 by Rett Rasmussen
RD246 Log Set Composition
Published September 21st, 2024 by Rett Rasmussen
DF-ML368 Log Set Composition
Published September 21st, 2024 by Rett Rasmussen
DF-S216 Log Set Composition
Published March 2nd, 2024 by Rett Rasmussen
DF-ML306 Log Set Composition
Published July 31st, 2024 by Rett Rasmussen
DF-XF30 Log Set Composition
Published August 6th, 2024 by Rett Rasmussen
DF-LS21 Log Set Composition
Published July 23rd, 2024 by Rett Rasmussen
DF-BF4220 Log Set Composition
Published July 23rd, 2024 by Rett Rasmussen
How to Stack Mixed FireBalls?
Published November 30th, 2023 by Rett Rasmussen
Q: Is there any rhyme or reason to how I should place the Mixed FireBalls, or do I just kind of 'wing it'?! A: I use photos from our website as a pattern for the ball placement http://rasmussengaslogs.com/fireballs-vented/ There are no rules, but when I install the Mixed FireBalls, I: Place the larger FireBalls to the rear of the burner; Place the
DF-BF189 Log Set Composition
Published June 5th, 2024 by Rett Rasmussen
ML306 Log Set Composition
Published March 2nd, 2024 by Rett Rasmussen
BF3614 Log Set Composition
Published May 30th, 2024 by Rett Rasmussen
FP36B Log Set Composition
Published June 13th, 2024 by Rett Rasmussen
5" Diameter FireBalls Stacking Drawings
Published December 1st, 2023 by Rett Rasmussen
Attached are stacking drawings for Uniform 5" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size.
XF24 Log Set Composition
Published June 13th, 2024 by Rett Rasmussen
RF-T24LOG Log Set Composition
Published June 13th, 2024 by Rett Rasmussen
PC24 Set Composition
Published September 21st, 2024 by Rett Rasmussen
Solaire Built-in Cutout Dimensions
Published December 2nd, 2023 by Rett Rasmussen
Solaire Built-in Cutout Dimensions (PDF attachment also) Width Depth Height Model # Product A B C IRBQ-15 15” Grill 14 1/2” 16 3/4” 9 5/8” IRBQ-21 21” Grill 20” 16 1/4” 7 7/8” IRBQ-21XL 21XL Grill 20” 21” 7 7/8” AGBQ-27 27” Grill 26” 16 1/4” 8 7/8” AG/IRBQ-27XL 27XL Grill 26” 21” 8 7/8” AG/IRBQ-30 30” Grill 28 1/2” 23” 10 1/4” AG/IRBQ-36 36” Gri
Flaming Ember Burner (F and FX) with VMV Millivolt Valve Vanisher Instructions
Published December 1st, 2023 by Rett Rasmussen
Instruction manual for Flaming Ember Burner (F and FX) with VMV Millivolt Switch / Remote Ready Valve Vanisher. These units are certified to ANSI Z21.60 Vented Decorative Appliance Standard.
30" In-Ground Post Assembly Instructions (SOL-IGP-30)
Published December 1st, 2023 by Rett Rasmussen
STA1 FireStones Assortment Pack Composition
Published November 30th, 2023 by Rett Rasmussen
STA1 - Large Size Stone Assortment (six stones). Covers .75 sq. ft. (stones laid flat touching each other) Item Wt (lbs) Height Length Width ST1 2.20 2.75 7.00 3.75 ST2 1.75 2.75 5.25 4.00 ST16 1.05 2.25 5.25 3.38 ST17 1.80 2.75 6.00 3
CR Chillbuster Infrared Instruction Manual (manual and thermostat controls)
Published February 22nd, 2024 by Rett Rasmussen
Can the RE-UP1 be used with a Millivolt Valve?
Published December 2nd, 2023 by Rett Rasmussen
Question: Can the RE-UP1 be used with a Millivolt Valve? Answer: The RE-UP1 is used to convert our EASY Manual Control Valve (SPK3E or ME systems) to Variable flame height remote control. The EASY systems are only for installation on the side of the burner - we do not offer them with the Valve Vanisher, as the form factor of the valve is not adaptab
How to program multiple remote units at one installation.
Published December 2nd, 2023 by Rett Rasmussen
Q: How do I program two or more remote systems to work in the same space? A: Clear all the codes from the control module or remote receiver. Slide the REMOTE/OFF switch on the control module or remote receiver to the OFF position on all units except the one you are currently trying to program. Slide the REMOTE/OFF switch to the remote position, pre
Can the VEI or EI with Remote control be turned on when the power is out?
Published December 2nd, 2023 by Rett Rasmussen
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
HH24 Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
C2 Chillbuster Dual Burner Instruction Manual - mid-to late 1990s
Published February 22nd, 2024 by Rett Rasmussen
Mid to late 1990s, with M, S, R, and T controls
Insulated Jackets for Combustible Grill Islands
Published December 1st, 2023 by Rett Rasmussen
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
VEI and EI Instructions Inside Handheld Remote Transmitter
Published December 1st, 2023 by Rett Rasmussen
The inside of the battery cover on the transmitter used in the VEI and EI electronic ignition systems has instructions for certain operations:
Instructions for GV60-WS1 Wired Wall Switch for VEI and EI controls
Published December 1st, 2023 by Rett Rasmussen
Attached are the instructions for the GV60-WS1 Wired Wall Switch, which may be used with VEI and EI controls. It includes a 26 feet long harness cable which connects the VEI/EI receiver/ignition module to the included key pad. The key pad may be mounted into a standard switch/receptacle box. The key pad has buttons for On/Off, increase flame, and de
What is the reason for the V-shaped grilling grates?
Published December 2nd, 2023 by Rett Rasmussen
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
How to program multiple remote units at one installation.
Published November 30th, 2023 by Rett Rasmussen
Q: How do I program two or more remote systems to work in the same space? A: Clear all the codes from the control module or remote receiver. Slide the REMOTE/OFF switch on the control module or remote receiver to the OFF position on all units except the one you are currently trying to program. Slide the REMOTE/OFF switch to the remote position, pre
Installation Checklist for Bromic Platinum and Tungsten Gas Radiant Patio Heaters
Published December 1st, 2023 by Rett Rasmussen
Operate Electronic Ignition with Constant Burning Pilot
Published December 1st, 2023 by Rett Rasmussen
Q - When using the remote and I hit the “off” button, the pilot light goes out. Is there a way when the “off” button is pressed it only turns of the flames and not the pilot light or would a different remote be able to do this? A - As you know, when you press the OFF button, it will turn everything off, main burner and pilot, and require performing
How to Use the Rotisserie
Published December 2nd, 2023 by Rett Rasmussen
Operating the Rotisserie Burner Your Solaire Grill is capable of performing rear burner rotisserie cooking, a method of slow cooking. The location of the rear burner allows the placement of the Solaire BBQ Tray drip pan accessory (not included) beneath the food to collect juices and drippings for basting and gravy. To flavor the contents of the drip
My remote doesn't work
Published December 2nd, 2023 by Rett Rasmussen
Q: My remote doesn't work. What do I do? A: If it is a millivolt remote control, try the following: Replace the batteries in both the hand-held transmitter and receiver (black box). Be sure the valve knob is turned to the "ON" position. * Most of the time, the problem is bad batteries in the receiver. If it is battery powered SkyTech "EASY" remo
Bugs coming down the chimney into the house.
Published December 2nd, 2023 by Rett Rasmussen
Q: I live in an area that has a problem with small, flying insects. They are getting into my house by coming down the chimney and through the fireplace opening. What can I do? A: My first suggestion would be to install glass doors at the fireplace opening. When the gas logs are not in use, keep the doors closed and the bugs will be blocked from the
Burner Screen
Published December 1st, 2023 by Rett Rasmussen
How crucial is the burner screen over an infrared burner? Burner screens help protect the ceramic tiles and also act as a flame tamer. In short, it is very important to have the burner screens in place when using the infrared burner. If you have any questions, please send an email to: info@rasmussen.biz (Grill Model Number can be found on the
LC versus LD Multi-Burners
Published December 2nd, 2023 by Rett Rasmussen
What is the difference between the LC and LD Multi-Burners? Both burners feature a front burner for embers and a top burner for main flame. The effect is a very full appearance for larger scale fireplaces. Both have 5/8" grates welded on the diamond, with burners welded to the grate. All burners are to be filled with sand (for Natural gas) or volcan
Electronic Ignition System for Chillbuster and Alterna Vent-Free Sets - Addendum to Instruction Manuals
Published December 1st, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
Solaire Ignition Systems Replacement Parts List by Grill Model/Type
Published December 1st, 2023 by Rett Rasmussen
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
Match Lighting a Natural Gas Set
Published November 30th, 2023 by Rett Rasmussen
To light a “match-lighted” set (no standing pilot safety control installed): Ensure the damper and glass doors are wide open. Light a match or Aim-N-Flame. Place it on the burner pan on the side from which the gas enters the burner (usually the same side of the fireplace where the valve is located). Step back. Turn on the gas. Once the gas ignites,
EIS-RS150 and EIS-RL150 Installation / Operation Manual (Pre 6/2012 model)
Published December 1st, 2023 by Rett Rasmussen
Installation and Instruction manual for EIS-RS150 and EIS-RL150 with older motor drive (not "step motor") as supplied prior to June 2012.
Information on Electronic Ignition Systems, items # EIS-N135, EIS-N200, EIS-350, EIS-N720, EIS-P200, EIS-P350
Published December 1st, 2023 by Rett Rasmussen
Features of the Electronic Ignition Systems, items # EIS-N135, EIS-N200, EIS-350, EIS-N720, EIS-P200, EIS-P350 (please see related article for BTU and inlet/outlet sizes). These are "pilot on demand" ignition systems that feature flame rectification with solid-state logic and flame sensing. These systems offer the same general features and require
DF-EXF30 Log Set Composition
Published July 24th, 2024 by Rett Rasmussen
ED20 Log Set Composition
Published August 6th, 2024 by Rett Rasmussen
DF-LS12 Log Set Composition
Published September 21st, 2024 by Rett Rasmussen
C2 Chillbuster Dual Burner Instruction Manual - mid-to late 1990s
Published December 1st, 2023 by Rett Rasmussen
Mid to late 1990s, with M, S, R, and T controls
LS18 Log Set Composition
Published June 12th, 2024 by Rett Rasmussen
PC30 Set Composition
Published September 21st, 2024 by Rett Rasmussen
CR Chillbuster Infrared Instruction Manual (manual and thermostat controls)
Published December 1st, 2023 by Rett Rasmussen
DF-PR60 Log Set Composition
Published July 31st, 2024 by Rett Rasmussen
DF-PR369 Log Set Composition
Published July 23rd, 2024 by Rett Rasmussen
DF-PR42 Log Set Composition
Published March 2nd, 2024 by Rett Rasmussen
DF-PR54 Log Set Composition
Published July 31st, 2024 by Rett Rasmussen
Dimensions for Tipi / Andiron Burner (TNA) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Operating Instructions for IRRC Ultra-sonic Remote Transmitter and Receiver (stopped offering in late 2000s)
Published December 1st, 2023 by Rett Rasmussen
Operating Instructions for IRRC Ultra-sonic Remote Transmitter and Receiver (stopped offering in late 2000s). Replacement item for IRRC is SR-MV1 (radio frequency-type system).
PR60 Log Set Composition
Published July 12th, 2024 by Rett Rasmussen
Bromic BR-WMRB Master Remote Transmitter Instructions
Published November 30th, 2023 by Rett Rasmussen
RF-R48LOG Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
RF-R42LOG Log Set Composition
Published July 21st, 2024 by Rett Rasmussen
RF-T72LOG Log Set Composition
Published June 13th, 2024 by Rett Rasmussen
Difference Between Pellet Grill and Solaire Infrared Grill
Published December 1st, 2023 by Rett Rasmussen
Q: What is the difference between a pellet grill and a Solaire Infrared Grill? A: I almost bought a pellet grill in 1999. My uncle had one and I loved the taste of the food. A pellet grill is a "Low/Slow" grill, one that burns the pellets to make smoke that slowly cooks the food. The pellets come in different types of flavors (wood types), which can
How do I clean my Solaire Grill?
Published December 1st, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates: Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do no
Grilling Grid (grilling grate) Sizes for Solaire Grills
Published December 1st, 2023 by Rett Rasmussen
Grill Size Width Length Notes Portable (Anywhere or Everywhere) 15 1/4" 11 1/4" 1 per grill 15" (Accent / Demo Grill) 11 3/8" 13 7/8" 1 per grill 21G 8 5/8" 13 7/8" 2 per grill 21GXL 8 5/8" 16 5/8" 2 per grill 27G 11 3/8" 13 7/8" 2 per grill 27GXL 11 3/8" 16 3/4" 2 per grill 30" 12 3/4 19" 2 per grill 36" 12 3/4 19" 2 per grill + one 5 7/8"
Low Heat (Flame) Adjustment for Solaire Grills
Published December 1st, 2023 by Rett Rasmussen
LOW HEAT ADJUSTMENT Your Grill is preset at the factory for the original gas type. Adjust if you change the gas type, or if altitude or environmental factors (such as wind) are causing poor performance at low heat, such as blowing out. NEVER ADJUST THE BURNER SO LOW THAT IT MAY GO OUT DURING USE. DO NOT OPERATE GRILL WITH LOW HEAT SCREW REMOVED.If
That's Like 3 Total Wows
Published December 2nd, 2023 by Rett Rasmussen
“If there was a Hall of Fame for grills I would nominate your Solaire Anywhere portable grill. What a great product. Better than advertised. Restaurant quality cooking at home. I will be retiring my old gas grill that I paid $1400.00 for and the Solaire will be the standard in which all gas grills will be measured against.. In a word…WOW… No make th
DF-ED20 Log Set Composition
Published August 6th, 2024 by Rett Rasmussen
Ceramic Stain Colors for Alterna Sets
Published November 30th, 2023 by Rett Rasmussen
Rasmussen formulates our own proprietary, environmentally-friendly ceramic stain colorations, which differ from paint in the following qualities: Ceramic Stain produces a transparent, non-uniform appearance as it absorbs into the material's pores, rather than merely covering the surface of the shape, like paint does. Unlike paint, Ceramic Stain will
We Really Mean Anywhere Part 2
Published December 2nd, 2023 by Rett Rasmussen
“I purchased a Solaire Anywhere grill. I live in Anchorage, Alaska, and on several occasions have grilled a steak when it was zero degrees F outside. the steak comes out perfect, even at that temperature. Takes maybe two extra minutes in the cold, but no complaints whatsoever. In the summertime, a marinated salmon filet is done in less than five min
"Easy" Safety Pilot Control System - What is it?
Published December 2nd, 2023 by Rett Rasmussen
Our “EASY” Safety Control Systems provide convenient lighting and safety shutdown in the event of a gas interruption or flameout. The three main categories use a common valve body, which allows for conversion at a later time from one type to another. For example, you could purchase a Manual Control (“ME”) and upgrade it later to the Variable Flame H
Rear rotisserie burner won't stay lighted
Published December 2nd, 2023 by Rett Rasmussen
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Why do I need a Safety Pilot Control?
Published December 2nd, 2023 by Rett Rasmussen
A Safety Pilot Control (SPC) and Electronic Ignition System (EIS or IPI) shuts off the flow of gas to the burner in the event the pilot light blows out or if there is a flame out of the burner. An SPC is required for all Propane installations, due to the nature of propane. Propane is heavier than air and in its raw state, it sinks and pools at the
Bromic BR-CRKEP45 Platinum 4500W Electric Recess Kit Instructions
Published November 30th, 2023 by Rett Rasmussen
Bromic BR-CRKEP45 Platinum 4500W Electric Recess Kit Instructions attached as PDF.
27" and 27XL Solaire Grill Models Care/Use Manual
Published December 1st, 2023 by Rett Rasmussen
C5 Chillbuster Triple Burner Instruction Manual (M, S and R Controls)
Published February 22nd, 2024 by Rett Rasmussen
How to Program your GV60-TXB Remote (G6R-H3D6-R)
Published May 15th, 2024 by Rett Rasmussen
Instructions for programming your GV60-TXB Remote (G6R-H3D6-R) are on the inside of the battery cover: Purchase a replacement GV60-TXB
CHNK1 Composition
Published July 31st, 2024 by Rett Rasmussen
CHNK2 Composition
Published September 14th, 2024 by Rett Rasmussen
ECCHNK Composition
Published September 14th, 2024 by Rett Rasmussen
BF4822 Log Set Composition
Published July 23rd, 2024 by Rett Rasmussen
WB48 Log Set Composition
Published June 13th, 2024 by Rett Rasmussen
BF5422 Log Set Composition
Published July 23rd, 2024 by Rett Rasmussen
Valve Vanisher Turns Off (shuts down, stops working) After a Period of Time
Published December 2nd, 2023 by Rett Rasmussen
Q - My Burner with Valve Vanisher Electronic Ignition turns on fine but shuts down after an hour or two? Why? A - If any of the components were faulty, it would not hold a pilot for any amount of time. Here are a few possibilities for your nuisance shutdown. If the burner turns off, but the pilot remains lighted, the temperature of the control modu
RPK3E "Remote Ready" EASY Control Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
LS30 Log Set Composition
Published July 24th, 2024 by Rett Rasmussen
Dimensions for Custom Embers Burner (CXF) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Bromic Tungsten Electric Radiant Heater Installation / Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Tungsten Electric Radiant Heater Installation Manual attached as a PDF
Dimensions for Flaming Ember Burner (F) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Battery Replacement for Solaire Ignition System
Published December 2nd, 2023 by Rett Rasmussen
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
FP42B Log Set Composition
Published June 12th, 2024 by Rett Rasmussen
The Manufacturer of My Fireplace Says Using a Vent-free Gas Log Set Will Void the Warranty. What should I do?
Published November 30th, 2023 by Rett Rasmussen
Q: Thia FAQ from my factory-built fireplace Manufacturer says: "Can I burn unvented logs in my woodburning fireplace? No. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is rem
My vented gas logs are sooting, is there a problem?
Published November 30th, 2023 by Rett Rasmussen
Soot will occur naturally from the smoky yellow wood-like flame. Unfortunately, there is not a "fix" for this and it will happen with all vented pan burners used with gas logs, FireBalls, FireShapes or FireStones sets. A vented pan-type burner system has the advantage of providing a very realistic replication of a wood-like flame without the need
FireGlitter (Glass) and FireDrops (Beads) Calculations for Fire Pits
Published November 30th, 2023 by Rett Rasmussen
FireGlitter (Glass) and FireDrops (Beads) Calculations for Fire Pits 90 pounds of FireGlitter, or 110 pounds of FireDrops, will approximately fill 1 cubic foot. To determine the minimum amount of glass required, compute using the following formulas by filling in the blanks (measure target area in inches): FireGlitter (glass): For Rectangular uses (a
C9 CoalFire Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
STA2 FireStones Assortment Pack Composition
Published November 30th, 2023 by Rett Rasmussen
STA2 - Medium Size Stone Assortment (six stones). Covers .5 sq. ft. (stones laid flat touching each other) Item Wt (lbs) Height Length Width ST3 1.35 2.75 4.50 3.50 ST4 0.60 1.75 4.75 3.00 ST7 0.50 1.13 3.63 3.25 ST10 0.75 1.63 4.2
FireBalls and FireShapes Individual Piece Sizes
Published November 30th, 2023 by Rett Rasmussen
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
C1 Chillbuster Single Burner with EASY Controls (ME, SE, RE) Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
DF-CF Double Face Custom Flaming Ember Burner Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
FGV FDV FLB Vented FireGlitter Burner, with Control Systems, Installation Instructions
Published December 1st, 2023 by Rett Rasmussen
DF-S276 Log Set Composition
Published July 12th, 2024 by Rett Rasmussen
Platinum Gas Instruction Manual
Published November 25th, 2023 by Rett Rasmussen
HG18 Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
Does Rasmussen make fireplaces or enclosures for your vented gas log sets?
Published July 25th, 2024 by Rett Rasmussen
No, Rasmussen does not make fireplaces or enclosures for our vented gas log sets. The vented gas log sets we make are for use in fireplaces in which it is safe to burn wood. This means that the fireplace is made of non-combustible material and that it has a working chimney flue which exhausts all of the products of combustion up the chimney to the o
HH30 Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
RE-UP1 Installation Manual
Published November 30th, 2023 by Rett Rasmussen
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
Minimum Advertised Pricing Policy (MAPP)
Published November 30th, 2023 by Rett Rasmussen
"Easy" Safety Pilot Control System - What is it?
Published November 30th, 2023 by Rett Rasmussen
Our “EASY” Safety Control Systems provide convenient lighting and safety shutdown in the event of a gas interruption or flameout. The three main categories use a common valve body, which allows for conversion at a later time from one type to another. For example, you could purchase a Manual Control (“ME”) and upgrade it later to the Variable Flame H
WS-2R Wireless Wall Switch for EASY Controls Instructions
Published December 1st, 2023 by Rett Rasmussen
RE-UP1 Installation Manual
Published December 2nd, 2023 by Rett Rasmussen
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
Published December 1st, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
BF4220 Log Set Composition
Published July 24th, 2024 by Rett Rasmussen
VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
Published December 2nd, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
DOE Final Rule on Energy Conservation Standards for Residential Heating Equipment
Published November 30th, 2023 by Rett Rasmussen
Department of Energy 10 CFR Part 430 Energy Conservation Program: EnergyConservation Standards for Residential Water Heaters, Direct Heating Equipment, and Pool Heaters; Final Rule
I want to convert my vent-free gas log from one gas type to another
Published November 30th, 2023 by Rett Rasmussen
The certification of our Chillbuster gas log sets does not permit the field conversion from one gas type to another. To address our customers’ conversion needs, we have developed a Factory Conversion Program to convert a Chillbuster from one gas type to another. Included in this service is the replacing of the burner orifice; the ODS pilot; the gas
Helpjuice Article Editor (WOW)
Published November 19th, 2023 by Rett Rasmussen
With the Helpjuice editor, you can attach images, and edit them on-the-fly with our advanced image editor. Example below : We support the 'basics' such as tables, text formatting and all the other standard features you'd expect. Some of the cool features our users love are such as Accordians/Tabs (see below), Article History (click on the top-righ
FP30B Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
#1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
Published November 30th, 2023 by Rett Rasmussen
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
Grate with CS Burner?
Published December 2nd, 2023 by Rett Rasmussen
Q - Can I use a Grate with a CS Burner? A - No. The CS burner does not include, nor is it intended to be used with, a grate. The front and rear logs sit directly on the sand that fills the burner pan. With our F, FX and LC burners the flames are directed between the front and rear logs. However, the CS burner under a grate would not do this, rather
DF-EPR20 Log Set Composition
Published June 5th, 2024 by Rett Rasmussen
FireBalls and FireShapes Individual Piece Sizes
Published November 30th, 2023 by Rett Rasmussen
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
FireBalls and FireShapes Individual Piece Sizes
Published November 30th, 2023 by Rett Rasmussen
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
Dimensions for Double Face Burner (DF-CF) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems.
Published December 1st, 2023 by Rett Rasmussen
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems. The Reset button is located on the Receiver/Module under the unit on the far left side of all VEI and EI systems. It can be found on the side that faces the left wall of the firebox, close to where the wire from the
If I need to replace an ignition part on my grill, what should I do
Published December 1st, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
PC18 Set Composition
Published September 21st, 2024 by Rett Rasmussen
FireBall Sizes
Published November 30th, 2023 by Rett Rasmussen
Item # Description Wt (lbs) Diameter Height FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia. 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5" dia. 3.50 5.00 FB-6 Ball - 5.75" dia. 5.35 5.75 FB-6H Half Ball - 5.75" dia. 2.40 5.75 2.83 FB-7 Ball - 6.625" dia.
THR-2R Remote Control with Thermostat and Time Functions Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
THR-2R Remote Control with Thermostat and Time Functions Instruction Manual attached as a PDF. This unit is for use with the "SE" and RPK3E standing pilot "EASY" Control systems.
Display Rack Policy
Published November 30th, 2023 by Rett Rasmussen
How do I clean the soot off my vented gas logs?
Published November 30th, 2023 by Rett Rasmussen
Q: How do I clean the soot off my vented gas logs? A: The easiest method of cleaning off the soot is to operate the set for a few minutes to get the logs/balls/stones/shapes hot, then spray the sooty areas with the mist water from a spray bottle. The soot dislodges and goes up the chimney. Alternatively, the soot can be either brushed or vacuumed aw
FireBalls Burn Too Blue - Natural Gas installation
Published November 30th, 2023 by Rett Rasmussen
The Custom Pan Burner on Natural Gas utilizes only secondary air for combustion, that is, there is no air mixer that mixes air with the gas before ignition. The burner relies solely on the air that is drawn into the flame to complete combustion. The longer the burner is operating, the yellower the flame will become, especially after one hour or lo
Mixed FireBall Set Compositions
Published November 30th, 2023 by Rett Rasmussen
STA4 FireStones Assortment Pack Composition
Published November 30th, 2023 by Rett Rasmussen
STA4 - Extra Large Size Stone Assortment (six stones). Covers 1.25 sq. ft. (stones laid flat touching each other)Item Wt (lbs) Height Length Width ST20 1.75 2.50 6.00 4.25 ST21 1.75 2.75 6.00 4.50 ST22 2.10 2.50 6.25 4.50 ST23 2.70 3.75 6.50
Installing glass in a C or CXF Burner
Published November 30th, 2023 by Rett Rasmussen
When installing glass in a C (Custom Pan Burner) or CXF (Custom Embers Pan Burner), completely fill the burner pan with the glass, completely filling the pan underneath and above the baffle plate. If you wish to minimize the use of the glass (reduce the cost): Installing Indoors with Natural Gas: Place sand under baffle plates and cover burner tubes
FireGlitter® (Glass) Colors
Published November 30th, 2023 by Rett Rasmussen
Rasmussen offers the following glass colors for our ALTERNA FireGlitter® vented and vent-free sets:
Pilot is too loud and noisy
Published November 30th, 2023 by Rett Rasmussen
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
Removing Battery Cover from BPR3 Receiver (used with RE, SE, RMC1E, and RPK3)
Published November 30th, 2023 by Rett Rasmussen
Most of the battery packs open similarly, by pushing down and sliding the cover:
RE-UP1 Installation Manual
Published November 30th, 2023 by Rett Rasmussen
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
Removing Battery Cover from BPR3 Receiver (used with RE, SE, RMC1E, and RPK3)
Published November 30th, 2023 by Rett Rasmussen
Most of the battery packs open similarly, by pushing down and sliding the cover:
The pilot is lit but when I press the transmitter, the burner will not light. What is wrong and what do I need?
Published November 30th, 2023 by Rett Rasmussen
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bla
FP36SQB Instructions and Composition
Published November 30th, 2023 by Rett Rasmussen
FP36SQB Fire Pit Logs Recommended Configuration (PDF attached)
Bromic BR-WDCW Dimmer Remote Controller Instructions
Published November 30th, 2023 by Rett Rasmussen
Bromic BR-WRCW On/Off Remote Controller Instructions
Published November 30th, 2023 by Rett Rasmussen
Bromic Eclipse Portable Clearances
Published November 30th, 2023 by Rett Rasmussen
Bromic Low Clearance Recess Kit for Platinum 2300W & 3400W Installation / Instruction Manual
Published November 30th, 2023 by Rett Rasmussen
Bromic Platinum 2300W & 3400W Electric Heater Installation & Instruction Manual
Published November 30th, 2023 by Rett Rasmussen
Bromic Platinum 4500W Electric Heater Installation & Instruction Manual
Published November 30th, 2023 by Rett Rasmussen
Bromic Tungsten Electric Ceiling Recess Kit Instructions
Published November 30th, 2023 by Rett Rasmussen
Regarding the surface of the ceiling to which the recess kit is connected, here’s the answer from Bromic tech/corp: Wood being directly connected to the recess kit - it should be ok but then our suggestion would be to still line it just to be safe - you can get aluminum or similar flexible wrapping they use in rooking (called sarking - assume s
Bromic Tungsten Gas Radiant Patio Heater Installation / Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Tungsten Gas Heater Anti-Nest Mesh Screen Instructions
Published December 1st, 2023 by Rett Rasmussen
Adding Logs to a Vent-free (Unvented) Gas Log Set
Published December 1st, 2023 by Rett Rasmussen
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
C9 CoalFire Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
SR-MV1 Remote Control for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
Infrared Burners - Best Practices
Published December 1st, 2023 by Rett Rasmussen
Best practices for Solaire Infrared Burners: Preheat on HI for at least three (3) minutes before every use with the hood open. Perform the post-use burn-off on HI for at least five (5) minutes (with the hood open) after each use to keep the thousands of holes in the ceramic plate clear. Burn on HI longer if there were a lot of drippings from grease
7" Diameter FireBalls Stacking Drawings
Published December 1st, 2023 by Rett Rasmussen
Attached are stacking drawings for Uniform 7" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size and 16" depth.
AGA Yellow Flame Vented Instructions
Published December 1st, 2023 by Rett Rasmussen
Instructions for AGA Yellow Flame Vented Instructions. Sets made from approximately 1993 through 2003.
ANSI Yellow Flame Vented Set Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
RMC1E Variable Flame Height EASY Control Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
WT-MV1 Wireless Wall Timer Control for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Adding Logs to a Vent-free (Unvented) Gas Log Set
Published December 1st, 2023 by Rett Rasmussen
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
Can the EIS be used with " smart home ", " home automation " systems?
Published December 1st, 2023 by Rett Rasmussen
Q: Can the EIS be used with " smart home ", " home automation " systems? A: Yes, the EIS-N135, EIS-N200, EIS-N350, EIS-N700 and EIS-P200 can indeed be used with a home automation system. The wires that would otherwise be attached to a switch (gray wire from the valve, red wire from the transformer) are connected to the relay or whatever else the au
I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill, what should I do?
Published December 1st, 2023 by Rett Rasmussen
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
Dimensions for Flaming Ember XTRA Burner (FX) with Valve Vanisher
Published December 1st, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Valve Vanisher Turns Off (shuts down, stops working) After a Period of Time
Published December 1st, 2023 by Rett Rasmussen
Q - My Burner with Valve Vanisher Electronic Ignition turns on fine but shuts down after an hour or two? Why? A - If any of the components were faulty, it would not hold a pilot for any amount of time. Here are a few possibilities for your nuisance shutdown. If the burner turns off, but the pilot remains lighted, the temperature of the control modul
VEI and EI Instructions Inside Handheld Remote Transmitter
Published December 1st, 2023 by Rett Rasmussen
The inside of the battery cover on the transmitter used in the VEI and EI electronic ignition systems has instructions for certain operations:
Can't turn off Safety Control Valve
Published December 2nd, 2023 by Rett Rasmussen
Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob to OFF. If you depress the knob more than just a little bit, the knob will not turn at all t
Installing glass in a C or CXF Burner
Published November 30th, 2023 by Rett Rasmussen
When installing glass in a C (Custom Pan Burner) or CXF (Custom Embers Pan Burner), completely fill the burner pan with the glass, completely filling the pan underneath and above the baffle plate. If you wish to minimize the use of the glass (reduce the cost): Installing Indoors with Natural Gas: Place sand under baffle plates and cover burner tubes
DF-ELS20 Log Set Composition
Published July 12th, 2024 by Rett Rasmussen
RPK1 Millivolt Standing Pilot Safety Control
Published December 1st, 2023 by Rett Rasmussen
RPK1 Millivolt Standing Pilot Safety Control. Good for up to 210,000 BTU/hour, which is for 33" to 48" single sided sets, or 30" to 36" see-through (double face) sets.
The pilot is lit but when I press the transmitter, the burner will not light. What is wrong and what do I need?
Published December 2nd, 2023 by Rett Rasmussen
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bl
Solaire Ignition Systems Replacement Parts List by Grill Model/Type
Published December 1st, 2023 by Rett Rasmussen
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
General Log Stacking Instructions - Vented Sets
Published December 1st, 2023 by Rett Rasmussen
Please refer to the photos of the log sets on our website at www.RasmussenGasLogs.com for log stacking ideas. For vented sets, there is latitude in the placement of the logs, following these guidelines: For "Traditional" Vented Log sets (solid front log) The longest log is the front log. The next longest log is the rear log, which sits on top of
Welcome To Helpjuice (2min video)
Published November 19th, 2023 by Rett Rasmussen
Welcome to Helpjuice! This is a sample article we wrote for your to better try Helpjuice's Article Editor. Quick 65 second intro to Helpjuice Your browser does not support HTML5 video. What is Helpjuice? Helpjuice is a super powerful knowledge base that is very simple and customizable. Why do people use Helpjuice? The top three reasons people choo
Adding Logs to a Vent-free (Unvented) Gas Log Set
Published February 22nd, 2024 by Rett Rasmussen
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
AFM Vent-Free FireGlitter Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
C3 Chillbuster Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
C7 and DFC7 Chillbuster Single Burner with M, S & R Controls Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
C7 and DFC7 Chillbuster Single Burner with M, S & R Controls Instruction Manual. C7 is for single sided fireplaces. DFC7 is for see-through (double sided) fireplaces.
Cleaning, Removing, Repairing or Replacing Infrared Burner Tiles
Published December 1st, 2023 by Rett Rasmussen
We do not support the removal of the ceramic tiles from the burner. If the burner ports are clogged, burner is cracked, burner insulation is missing, or the burner is popping, etc., you may need to replace the entire burner. (Grill Model Number can be found on the underside of the pull-out drip tray). While replacing just the ceramic plate sounds
Dimensions for Custom Embers Burner (CXF) with Valve Vanisher
Published December 2nd, 2023 by Rett Rasmussen
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
DF-ML155 Log Set Composition
Published March 2nd, 2024 by Rett Rasmussen
FP18D Log Set Composition & Stacking Instructions
Published March 5th, 2024 by Rett Rasmussen
FirePit Logs (Middle Log Support type) Recommended Stacking Configuration Step 1: Place Longest Log across middle of pit, bisecting the diameter. The remaining logs will be leaned against this log for support. Step 2: Place next largest logs opposite each other, leaning against the middle log. Step 3: Fill in gaps with remaining logs. Step 4: Adjust
THR-MV1 Remote Control with Thermostat for Millivolt and EIS systems, Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
BF189 Log Set Composition
Published December 2nd, 2023 by Rett Rasmussen
Bromic Platinum Electric Tube Suspension Instruction Manual
Published March 7th, 2024 by Rett Rasmussen
XF18 Log Set Composition
Published March 16th, 2024 by Rett Rasmussen
FP20WB Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
Alterna Vent-Free DF Double Face Sets (FireBalls, FireGlitter, FireShapes, FireStones) Instruction Manual
Published February 22nd, 2024 by Rett Rasmussen
SPK3E Manual "EASY" Safety Pilot Lighting Control Installation and Operation Manual
Published December 1st, 2023 by Rett Rasmussen
Installation and Operation Manual attached for SPK3E Manual "EASY" Safety Pilot Lighting Control
XF30 Log Set Composition
Published August 6th, 2024 by Rett Rasmussen
Benefits of Infrared Grilling
Published December 1st, 2023 by Rett Rasmussen
Solaire Portable Grills; "Everywhere and Anywhere" When grilling with one of the portable grills you NEVER want to close the hood once the grill is lit as these grills can reach between 800 to 1000 degrees at the burner surface within 3 minutes. When grilling, you should never walk away from your grill as the low setting is approximately 400 degree
Can a Solaire Infrared Grill be used indoors?
Published December 1st, 2023 by Rett Rasmussen
Q - Can a Solaire Infrared Grill be used indoors or in an enclosed area? A - All Solaire Infrared Gas Grills are intended for outdoor use. They have neither been tested nor certified for indoor use. All gas burning appliances will produce a measure of Carbon Monoxide (CO), some more than others. Although the Solaire infrared burner is a very ef
Conventional vs Infrared comparison
Published December 1st, 2023 by Rett Rasmussen
Conventional grills will require approximately 10 minutes to preheat with the lid closed and can achieve approximately 700 degrees. These grills will often heat a secondary source which in turn will heat the air inside the grill. Once the hood is opened most of the heat will dissipate, then meat is placed on the grilling surface and the hood is cl
Addendum for "S" Millivolt Safety Lighting Control for Vent-free Units
Published November 30th, 2023 by Rett Rasmussen
Addendum to Instructions for "S" Millivolt Safety Lighting Control Systems
DF-ELS24 Log Set Composition
Published June 12th, 2024 by Rett Rasmussen
FireStone Sizes, Individual
Published November 30th, 2023 by Rett Rasmussen
Below are the sizes of the individual FireStones used in our various FireStone Assortment Packs. One of the attachments is a PDF of this information. The other is a photo representation of the relative sizes of the various STA FireStones Assortment Packs (it helps tell the story about the differences between the packs - please be sure to look at it)
Natural Gas Conversion Kit for Solaire Anywhere and Everywhere Portable Infrared Grills (SOL-SANGC) Instructions
Published December 1st, 2023 by Rett Rasmussen
Do I Need an Insulated Jacket?
Published December 1st, 2023 by Rett Rasmussen
Q: I am working with a local cabinet company to design an outdoor kitchen using Starboard by www.kingplastic.com. Would you still need an insulated jacket when using this outdoor marine board? A: Solaire makes Insulated Jackets for all of our grills so that they may be installed in combustible materials (such as wood or other materials that will b
C8 Chillbuster Double Burner Instruction Manual (M, S and R Controls)
Published February 22nd, 2024 by Rett Rasmussen
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Published December 2nd, 2023 by Rett Rasmussen
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
What is the reason for the V-shaped grilling grates?
Published December 1st, 2023 by Rett Rasmussen
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
FP24D Log Set Composition
Published March 3rd, 2024 by Rett Rasmussen
Alterna Vent-free (FireBalls, FireShapes, FireStones) Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
We Really Mean Anywhere Part 1
Published December 2nd, 2023 by Rett Rasmussen
“We have your Solaire Anywhere portable infrared grill. Believe me, we do use it anywhere and everywhere on this big island – beach, ocean, volcano areas and woodlands. Hawaii is the perfect place for your product. Just love it!” Karl & Marsha, Kailua Kona, Hawaii
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Published December 1st, 2023 by Rett Rasmussen
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Replacing a AA to a AAA battery system push button igniter on Solaire 27G or 27GXL Grill
Published December 1st, 2023 by Rett Rasmussen
When replacing a AA push button battery system with a AAA push button battery system (SOL-2859R), you may need to remove the metal flange to which the original system was bolted. Fix: Remove push button battery system, take a pair of pliers and rock the flange back and forth until it breaks away from the control panel to allow space for the replacem
Adding Logs to a Vented Gas Log Set
Published December 1st, 2023 by Rett Rasmussen
Question: May I add more logs to my vented gas log set? Answer: Perhaps. Here are the issues: Our sets were tested and listed with the number and sizes of logs we specify. Adding additional logs alters our design and may result in outcomes for which we have not tested, and are therefore not covered by our warranty. Adding logs might choke off the fl
Bromic Cobalt Electric Heater Installation & Instruction Manual
Published November 30th, 2023 by Rett Rasmussen
Birch (WB) Log Sets Composition Matrix
Published December 2nd, 2023 by Rett Rasmussen
Birch (WB) Log Sets Composition Matrix Birch Set Compositions # Logs in set--> 6 6 6 9 9 9 10 10 11 Log # Item#--> WB186 WB246 WB306 WB30X WB36 WB42 WB42A WB48 WB60 B1 1 1 4 2 2 1 2 B2 1 B3 1 1 1 3 3 5 4 B4 1 B5 1 1 2 B6 1 1 B7 1 1 B8 1 1
Grill Model Number
Published December 1st, 2023 by Rett Rasmussen
Solaire Portable Grills: You can find your grill model number by viewing the tag that should be attached to the grill on the left hand side Solaire Full Size Grills: You can find your grill model number by viewing the underside of the pull-out drip tray at the bottom of the front control panel If you have any questions or are not sure of your gril
FP30BR Stacking Instructions and Composition
Published November 30th, 2023 by Rett Rasmussen
FP30BR Fire Pit Logs Stacking Instructions/Recommended Configuration (PDF attached) Includes Log composition.
High Definition Photos
Published July 23rd, 2024 by Rett Rasmussen
Please see our photo repository at https://rasmussen.smugmug.com/
Solaire Anywhere Blowing Out From Wind
Published December 1st, 2023 by Rett Rasmussen
Q: My brother has a Solaire Anywhere, which he loves. He uses it on his boat on Lake Michigan, but occasionally has the burner cut out, most likely from wind. Any solution? A: Infrared grills do not have the vaporizer plates or other flame-spreading devices to protect the burner from the elements. While this is a disadvantage against wind, it is an
Cleaning your Solaire Infrared Grill
Published December 1st, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Infrared Burners - Best Practices
Published December 1st, 2023 by Rett Rasmussen
Best practices for Solaire Infrared Burners: Preheat on HI for at least three (3) minutes before every use with the hood open. Perform the post-use burn-off on HI for at least five (5) minutes (with the hood open) after each use to keep the thousands of holes in the ceramic plate clear. Burn on HI longer if there were a lot of drippings from grease
Rotisserie Burner Adjustment
Published December 1st, 2023 by Rett Rasmussen
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
Infrared versus Convection Burners - Which do you recommend?
Published December 1st, 2023 by Rett Rasmussen
We first created Solaire in 2000 with only infrared burners available, because we knew then, and still now, that infrared provided the heat that is lacking in conventional grills, heat that allows you to sear in the juices for more flavorful, succulent grilled food. We also designed the grill so that there was good turn-down of the heat. We and ou
FP24D Instructions and Composition
Published November 30th, 2023 by Rett Rasmussen
FP24D Fire Pit Logs Recommended Stacking Configuration (PDF attached)
Rasmussen Receives Trademark Registration for Solaire®
Published December 1st, 2023 by Rett Rasmussen
On August 29, 2006, the United States Patent and Tradmark Office issued to Rasmussen Iron Works, Inc., Registration No. 3,135,703 for the trademark Solaire in Class 11 (for gas grills). We are authorized to use the ® symbol with Solaire to give notice of our ownership of this mark. The Certificate of Registration we received constitutes valuable int
Rear rotisserie burner won't stay lighted
Published December 1st, 2023 by Rett Rasmussen
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Rasmussen iron works, inc. Glossary
Published November 19th, 2023 by Rett Rasmussen
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All
The pilot is lit but when I press the transmitter, the burner will not light. What is wrong and what do I need?
Published November 30th, 2023 by Rett Rasmussen
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bl
BTU Ratings for Custom Pan ( CS ) Burners
Published November 30th, 2023 by Rett Rasmussen
BTU/hour ratings for Custom Pan Burners (CS). Match Lighted / EIS Ready (-N) Natural (-P) Propane CS16-B- 65k 27k CS18-B- 75k 27k CS21-B- 76k 35k CS24-B- 90k 37k CS27W-B- 100k 60k CS30-B- 110k 50k CS30W-B- 130k 70k CS33W-B- 120k 75k CS36-B- 125k 85k CS42-B- 150k 95k CS48-B- 175k 105k CS54-B- 215k 145k CS60-B- 225k 185k CS16-SR- 65k 27k CS18-SR- 75k
LC Multi-burner
Published December 1st, 2023 by Rett Rasmussen
Attached is the installation / instruction manual for the LC Multi-Burner, with different versions based on the control system. The LC burner is most often used with the TimberFire logs, but works equally well with any "Evening" Series Rasmussen gas log. The LC burner has two distinct burners. The front bottom burner provides superior ember glow and
If I need to replace an ignition part on my grill, what should I do
Published December 2nd, 2023 by Rett Rasmussen
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
How do I clean the soot off my vented gas logs?
Published December 2nd, 2023 by Rett Rasmussen
Q: How do I clean the soot off my vented gas logs? A: The easiest method of cleaning off the soot is to operate the set for a few minutes to get the logs/balls/stones/shapes hot, then spray the sooty areas with the mist water from a spray bottle. The soot dislodges and goes up the chimney. Alternatively, the soot can be either brushed or vacuumed aw
Insulated Jackets for Combustible Grill Islands
Published December 2nd, 2023 by Rett Rasmussen
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Cleaning your Solaire Infrared Grill
Published December 1st, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Solaire Grill Physical Dimensions
Published December 1st, 2023 by Rett Rasmussen
Solaire Grill Physical Dimensions of each of our various grills. We recommend that you have the item in hand if you are building an enclosure or other structure to these dimensions. "Measure twice, cut once" on the actual product. PDF for printing is below. See Dimensions for Portable and TableTop Solaire Grills
VEI Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals
Published December 1st, 2023 by Rett Rasmussen
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Customer Information Sheet
Published November 30th, 2023 by Rett Rasmussen
Solaire Infrared Burner Removal
Published December 1st, 2023 by Rett Rasmussen
Removing your Solaire Infrared Burner in order to deep clean the grill's firebox is easy. Please follow these steps: Step 1 - After grill is completely cold, remove grilling grids to provide access to burner. Step 2: Grasp the back portion of the burner with both hands. Lift upward slightly to free the burner from the support in the bottom of the fi
Solaire Stainless Steel Cleaner - do you still offer?
Published December 1st, 2023 by Rett Rasmussen
Question: I thought in the past that I had purchased Solaire Premium Stainless Steel cleaner/protectant from you. Do you still sell it? Answer: We did offer that for a few years, but stopped selling it a few years ago. It is a fine cleaner, and we use it to clean our grills before packaging them for shipping. However, our sales volume did not warran
Why is the 30" is so much more expensive that the 27" Solaire Infrared Grills?
Published December 1st, 2023 by Rett Rasmussen
The 30" (and larger) grills are designed as "premium" grills, while the 27G and 27GXL are designed to be "value" grills. There are several differences between our 30" and our 27G and 27GXL grills: Grilling area. The 30" has over 55% more Effective Grilling Area than the 27G and over 25% more than the 27GXL. There is much more stainless steel in t
C2 Chillbuster Dual Burner Instruction Manual
Published December 1st, 2023 by Rett Rasmussen
Cleaning your Solaire Infrared Grill
Published December 2nd, 2023 by Rett Rasmussen
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
What is the reason for the V-shaped grilling grates?
Published December 1st, 2023 by Rett Rasmussen
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min