Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
rett@rasmussen.biz
Article
Last Month
Q: My remote doesn't work. What do I do? A: If it is a millivolt remote control, try the following: Replace the batteries in both the hand-held transmitter and receiver (black box). Be sure the valve knob is turned to the "ON" position. * Most of the time, the problem is bad batteries in the receiver. If it is battery powered SkyTech "EASY" remo
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Q: Do all of your vented gas logs have a certification? A: Although many of our sets are listed, the LC & LD (Multi-Burner), C (Custom Pan Burner), CXF (Custom Embers Pan Burner) and TNA (Tipi/Andiron Burner) systems are not listed by a certification agency. Not all of our designs can meet the requirements of the established standards. To meet
Department of Energy 10 CFR Part 430 Energy Conservation Program: EnergyConservation Standards for Residential Water Heaters, Direct Heating Equipment, and Pool Heaters; Final Rule
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
Q: I noticed your larger products have interchangeable burners. Do you have a conventional burner that will fit the Solaire Anywhere? A: We do not have a conventional burner for this grill. We designed it as an introduction to our full line of grills that feature infrared burners.
Pilot lighting instructions are in your installation instructions that came with the lighting control. They can also be downloaded from www.RasBox.com, specifically at http://rasmussen.host4kb.com/category/51/0/10/Installation-Manuals/ In a nutshell: Ensure the gas is turned on to allow gas to the fireplace. If the log set has a switch on it, place
Q - What embers should I use with my Chillbuster Vent-Free Set? Can I use embers for vented sets? A - You do not want the use the embers for vented sets, as they usually have vermiculite mixed in with the fibers, which could clog the burner ports. You may purchase the embers specifically for our vent-free sets on our webstore at http://rasmussen.biz
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
2023-2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. PDF and XLS versions. The XLS version has tabs segmenting new items, discontinued items, and items whose item number has changed, Price list is effective for all orders placed on and after September 5, 2023. We are maintaining these p
Q - Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent? A - in a word, "no." Please view the top video at http://rasmussengaslogs.com/videos/ Rasmussen manufactures gas logs and alternatives (such as FireStones, FireBalls and FireShapes) for use in fireplaces in which it is safe to burn wood.
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
Q: Could I use one of your Infrared Conversion burners for one of the 3 conventional burners in my Jenn Aire 30" Propane Grill? A: Honestly, I have no idea if it would either fit or work. We have built a whole grill around our infrared burners. There are many relationships that come into play with regard to the orifice size, bracketing of the burne
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Solaire Built-in Cutout Dimensions (PDF attachment also) Width Depth Height Model # Product A B C IRBQ-15 15” Grill 14 1/2” 16 3/4” 9 5/8” IRBQ-21 21” Grill 20” 16 1/4” 7 7/8” IRBQ-21XL 21XL Grill 20” 21” 7 7/8” AGBQ-27 27” Grill 26” 16 1/4” 8 7/8” AG/IRBQ-27XL 27XL Grill 26” 21” 8 7/8” AG/IRBQ-30 30” Grill 28 1/2” 23” 10 1/4” AG/IRBQ-36 36” Gri
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Many people like to paint the inside of their fireplace black before installing a gas log, FireBalls or FireStones set.The flame really "pops" against the dark background. Materials List: TSP (Trisodium Phosphate) cleaner Latex Gloves Sponge Bucket Water Black latex paint (inexpensive - no need for expensive high-heat stove or fireplace paint) Paint
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bl
Have you replaced the 4-AA batteries in the battery box? If not, please do so. Ensure that the batteries are fresh (1.5 to 1.6VDC on a multimeter) If you replaced the batteries, was there any corrosion inside the battery box? If unable to clean, you will need to replace the battery box, available at https://besthot.store/GV60-BCA/ Reset process, t
Volcanic Ash (VA) Calculations for Fire Pits For Rectangular uses (average front and rear widths for tapered fireplaces): ____ Width times ____ Depth times ____Thickness divided by 33.2 = ____Pounds of VA required Example: 24" Width, 12" Depth, 2" Thickness 24 X 12 X 2 ÷ 33.2 = 17.2 Pounds of VA For Circular uses (FirePits,
Our “EASY” Safety Control Systems provide convenient lighting and safety shutdown in the event of a gas interruption or flameout. The three main categories use a common valve body, which allows for conversion at a later time from one type to another. For example, you could purchase a Manual Control (“ME”) and upgrade it later to the Variable Flame H
Chillbuster Vent-Free Gas Logs Brochure, Form: CBCAT-314 Attached in Low Resolution Color and Printer-Friendly (uses less ink) versions
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
Q: How do I clean the soot off my vented gas logs? A: The easiest method of cleaning off the soot is to operate the set for a few minutes to get the logs/balls/stones/shapes hot, then spray the sooty areas with the mist water from a spray bottle. The soot dislodges and goes up the chimney. Alternatively, the soot can be either brushed or vacuumed aw
The EIS-RS150 (with 24" pilot tube and igniter electrode) and EIS-RL150 (with 72" pilot tube and igniter electrode) have sufficient capacity for 30-inch and smaller gas logs sets on Natural Gas. They may also be used with 33- and 36-inch sets on Natural Gas if you specify "with 1/2-inch fittings" when ordering. We install 1/2" flare fittings to wor
Question: Can the RE-UP1 be used with a Millivolt Valve? Answer: The RE-UP1 is used to convert our EASY Manual Control Valve (SPK3E or ME systems) to Variable flame height remote control. The EASY systems are only for installation on the side of the burner - we do not offer them with the Valve Vanisher, as the form factor of the valve is not adaptab
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
AGBQ-30 Solaire 30" Grill Google SketchUp Model. Deleting the Cart will give you the built-in grill. https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669794/AGBQ_30_Cart.skp
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
Q: I live in an area that has a problem with small, flying insects. They are getting into my house by coming down the chimney and through the fireplace opening. What can I do? A: My first suggestion would be to install glass doors at the fireplace opening. When the gas logs are not in use, keep the doors closed and the bugs will be blocked from the
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Q: How do I program two or more remote systems to work in the same space? A: Clear all the codes from the control module or remote receiver. Slide the REMOTE/OFF switch on the control module or remote receiver to the OFF position on all units except the one you are currently trying to program. Slide the REMOTE/OFF switch to the remote position, pre
Custom Embers Burner The Custom Embers Burner is a tapered wedge shaped burner that brings the front of the pan (and embers and flame) to the hearth level. It can be installed flush on the firebox floor, or elevated at the rear using the supplied rear height adjustment leg. The logs/Mixed FireBalls/FireStones reside inside the burner on the pan fill
“From my own experience I can tell you that owning a Solaire has taken all the thrill out of eating a steak at a high end steak house. I’m almost always disappointed because I can do it better on my Solaire grill. You truly have built the best gas grill on the planet.” Kevin, Boulder, CO
If you are experiencing any odor and/or soot into the room when your gas log set is burning, this is an indication of problems with the performance of your chimney. You should not have any odor or soot enter into in your room if the fireplace chimney is venting properly. There are only two places for the soot to go: (1) up the chimney, or (2) into
When installing a vent-free gas log into a previous wood burning fireplace, we strongly recommend having a professional chimney sweep company clean the fireplace and chimney. Ensure the firebox walls, flue and smoke shelf are clean of any soot or residue from previous wood burning. Wipe the firebox with a mild solution of TSP and water. When a ve
Bromic Tungsten Portable Radiant Patio Heater Gas Brochure attached as a PDF
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
General Guidelines for FirePits: For longevity of the Rasmussen Logs, FireBalls, FireStones, or FireShapes (herein called "Objects"), direct harsh flame must not touch the Objects, as this can cause early failure of the ceramic concrete castings. The following installation guidelines will "soften" the flame, provide a better flame, and improve the l
Q: How do I program two or more remote systems to work in the same space? A: Clear all the codes from the control module or remote receiver. Slide the REMOTE/OFF switch on the control module or remote receiver to the OFF position on all units except the one you are currently trying to program. Slide the REMOTE/OFF switch to the remote position, pre
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Q: Thia FAQ from my factory-built fireplace Manufacturer says: "Can I burn unvented logs in my woodburning fireplace? No. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is rem
Q: How can I find out the correct regulator/valve replacement for my portable grill? A: If you have our original Solaire Anywhere with folding legs, you need item # SOL-17-4-17A Replacement Valve/Regulator Assembly for Solaire Anywhere models IR17A with folding legs. It includes a SS bracket to adapt current issue regulator (US threads) to this olde
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Please view and download our logos at https://rasmussen.smugmug.com/Logos/Logos
A gas log (as well as balls, shapes, stones) set must always be operated with the glass doors open for the following reasons: Cooling air being drawn in from the room is needed to pass over the control valve and components in order to prevent overheating and premature, unwarranted failure; Adequate air for proper combustion. With the doors closed, a
Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob to OFF. If you depress the knob more than just a little bit, the knob will not turn at all t
Alterna Contemporary Gas Fires Brochure (download at bottom of page). This brochure features QR Codes to scan with your mobile device (smartphone, iPad, etc). to view videos and more information beyond what is in the brochure. We recommend using the best free scanner app from http://www.i-nigma.com/Downloadi-nigmaReader.html Viewable Version: Altern
The manufacturer’s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF. The biggest issue I would expect from an outdoors installation, regardless of temperature, would be from the pilot blowing out from wind if the pilot were notshielded. This is something that has to be done individually at eac
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Solaire Infrared Grills Brochure, Form SOLCAT-117 Attached in Low Resolution Color and Printer-Friendly (uses less ink) versions.
Q - Can I use your logs (or FireBalls, FireShapes or FireStones) in Gas Fireplace with a B-Vent or Direct Vent? A - in a word, "no." Please view the top video at http://rasmussengaslogs.com/videos/ Rasmussen manufactures gas logs and alternatives (such as FireStones, FireBalls and FireShapes) for use in fireplaces in which it is safe to burn wood.
VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented
Installation and Operation Manual attached for SPK3E Manual "EASY" Safety Pilot Lighting Control
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
STA1 - Large Size Stone Assortment (six stones). Covers .75 sq. ft. (stones laid flat touching each other) Item Wt (lbs) Height Length Width ST1 2.20 2.75 7.00 3.75 ST2 1.75 2.75 5.25 4.00 ST16 1.05 2.25 5.25 3.38 ST17 1.80 2.75 6.00 3
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Q: Do I need to use an insulated jacket for my built-in grill? A: If you do not have 12" of clearance to a combustible material then the answer is "yes". We have insulated jackets available for 27G, 27GXL, 30, 42 & 56" grills.
Q: My Carbon Monoxide Detector is alarming. What should I do? A: A Carbon Monoxide (CO) detector reading warrants looking at all of the factors involved, which include the gas log set; the environment in which the gas log set operates; the CO detector; and other sources of CO in and around the house. Please view the attached troubleshooting inform
How to clean the Solaire Cover? You may wipe the cover off with a dry cloth. If desired, you may clean the outside with mild soap and water, followed by a freshwater wipe down. Do not use Armor All or any other type of chemical on the cover, as this will reduce its life.
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669790/agbq27gxl.skp
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality):Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Low Pressure Conversion Kit for Solaire Mini Anywhere Portable Infrared Grills Instructions is attached as a PDF. SOL-SMLPC - Includes valve and 12-foot hose with quick-disconnect at supply end. SOL-SMLPV - Valve only
The Solaire Demo Rental Program allows consumers to familiarize themselves with the benefits, the construction and the durability of Solaire Infrared Grills in their own backyard, grilling the food types they like to eat, without a salesperson looking over their shoulder. The consumer receives a Solaire Accent Grill (SOL-IRBQ-15-LP), which was has t
Rasmussen formulates our own proprietary, environmentally-friendly ceramic stain colorations, which differ from paint in the following qualities: Ceramic Stain produces a transparent, non-uniform appearance as it absorbs into the material's pores, rather than merely covering the surface of the shape, like paint does. Unlike paint, Ceramic Stain will
Q - Which size of Solaire Grill do I have? A - You can easily determine the size grill you have by measuring one of your grilling grates. Grill Size Width Length Notes Portable (Anywhere or Everywhere) 15 1/4" 11 1/4" 1 per grill 15" (Accent / Demo Grill / AllAbout Single) 11 3/8" 13 7/8" 1 per grill AllAbout Double 21 1/8" 13 7/8" 1 per grill 2
Q: Could I use one of your Infrared Conversion burners for one of the 3 conventional burners in my Jenn Aire 30" Propane Grill? A: Honestly, I have no idea if it would either fit or work. We have built a whole grill around our infrared burners. There are many relationships that come into play with regard to the orifice size, bracketing of the burne
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Q - Can I use a Grate with a CS Burner? A - No. The CS burner does not include, nor is it intended to be used with, a grate. The front and rear logs sit directly on the sand that fills the burner pan. With our F, FX and LC burners the flames are directed between the front and rear logs. However, the CS burner under a grate would not do this, rather
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Please refer to the photos of the log sets on our website at www.RasmussenGasLogs.com for log stacking ideas. For vented sets, there is latitude in the placement of the logs, following these guidelines: For "Traditional" Vented Log sets (solid front log) The longest log is the front log. The next longest log is the rear log, which sits on top of
Here are the potential causes of a flame coming out of the air mixer holes: The pan is filled with sand, which creates too much back pressure for the gas to push through the sand, so it takes the path of least resistance by exiting out the air mixer holes. Any pan burner with the air mixer should only be filled with volcanic ash. The pan may be fill
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
Please see our photo repository at https://rasmussen.smugmug.com/
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
Q: I live in an area that has a problem with small, flying insects. They are getting into my house by coming down the chimney and through the fireplace opening. What can I do? A: My first suggestion would be to install glass doors at the fireplace opening. When the gas logs are not in use, keep the doors closed and the bugs will be blocked from the
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Be sure to not throw away inside cartons before removing their contents.
Operating Instructions for IRRC Ultra-sonic Remote Transmitter and Receiver (stopped offering in late 2000s). Replacement item for IRRC is SR-MV1 (radio frequency-type system).
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
Maximum BTU are only achieved is inlet and outlet gas supply piping is large enough to support such volume. In general, it is better to provide larger capacity than you think may be required. "You can always turn down over-capacity, but you can never turn up under-capacity." Item # Gas Type Maximum BTU/hour Inlet Size Outlet Size EIS-N135 Natural 1
VENTED versus Vent-Free Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented or
Solaire Retail Price List, PDF and XLS format. Price list is effective for all orders placed on and after March 20, 2023. We are maintaining these prices throughout 2024. Prices are subject to change at any time. All rights reserved. https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3668624/SOL-SRP-323__Alphabetical_Item_D
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
Q: Is there any rhyme or reason to how I should place the Mixed FireBalls, or do I just kind of 'wing it'?! A: I use photos from our website as a pattern for the ball placement http://rasmussengaslogs.com/fireballs-vented/ There are no rules, but when I install the Mixed FireBalls, I: Place the larger FireBalls to the rear of the burner; Place the
Q - Can I use Rasmussen FireBalls on a Log Grate? A - No. We intend for Uniform FireBalls to only be used with the Custom Pan Burner (CS), and Mixed FireBalls on the CS or Custom Embers Pan Burner (CXF), where the FireBalls are set on the sand bed and the flames flow softly around the balls. When FireBalls are used on a grate, the flames strike the
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Soot will occur naturally from the smoky yellow wood-like flame. Unfortunately, there is not a "fix" for this and it will happen with all vented pan burners used with gas logs, FireBalls, FireShapes or FireStones sets. A vented pan-type burner system has the advantage of providing a very realistic replication of a wood-like flame without the need
Q - When using the remote and I hit the “off” button, the pilot light goes out. Is there a way when the “off” button is pressed it only turns of the flames and not the pilot light or would a different remote be able to do this? A - As you know, when you press the OFF button, it will turn everything off, main burner and pilot, and require performing
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
The "Andiron Classic" is a concept, created by using our Evening Prestige Logs, TNA Burner and any pair of andirons with a shank upon which you rest one end of each of the two front log pieces. Rasmussen does not make andirons. We designed the TNA burner so that fireplace dealers would have a reason to sell the andirons they carry in their showroom
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669784/agbq27g.skp
We love this grill. It has transformed our grilling experiences. We don't even care to go our to any of the many famous chain steakhouses anymore, because the steaks we grill at home are far superior. We tell anybody who will listen about this great grill. ----Lavern S. Sugarcreek, Ohio
Q: What grill cleaning brush do you recommend for your V shaped grates? A: I personally buy a long handled, stainless steel or brass bristle, inexpensive one at either Target, Home Depot or Lowes. I usually pay less than $6. They work for many months, wear down, then I throw it away and buy another. The bristles reach into the center of the V and do
Attached are the installation / instruction manuals for the RF-LD Multi-Burner, with different versions based on the control system. The RF-LD burner is intended for use with either Rasmussen "Traditional" or "Evening" series of logs. The Rear Log in the set is used as a top log, crossing from the right (or left) side of the back burner support to t
Bromic BR-CRKEP23 Platinum 2300W Electric Recess Kit Instructions attached as PDF. Supplementary Instructions also attached as PDF.
Question: May I add more logs to my vented gas log set? Answer: Perhaps. Here are the issues: Our sets were tested and listed with the number and sizes of logs we specify. Adding additional logs alters our design and may result in outcomes for which we have not tested, and are therefore not covered by our warranty. Adding logs might choke off the fl
Tungsten Electric BR-TSKA Tube Suspension Kit Instructions attached as PDF. Instructions for cutting tubes to length attached as PDF.
90 pounds of FireGlitter, or 110 pounds of FireDrops, will approximately fill 1 cubic foot. To determine the minimum amount of glass required, compute using the following formulas by filling in the blanks (measure target area in inches): FireGlitter (glass): For Rectangular uses (average front and rear widths for tapered fireplaces): ____ Width time
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems. The Reset button is located on the Receiver/Module under the unit on the far left side of all VEI and EI systems. It can be found on the side that faces the left wall of the firebox, close to where the wire from the
All of our Valve Vanishers with Electronic Ignition are powered by four (4) AA Batteries that are installed into a separate battery holder that is connected to the control module with a 48" long wire. This allows the batteries, which discharge at 135 degrees F, the lowest failure point of any component in the system, to be placed away from the heat,
Operating the Rotisserie Burner Your Solaire Grill is capable of performing rear burner rotisserie cooking, a method of slow cooking. The location of the rear burner allows the placement of the Solaire BBQ Tray drip pan accessory (not included) beneath the food to collect juices and drippings for basting and gravy. To flavor the contents of the drip
Please see the attached for the audible alerts (beeps) that may occur with the EIS-RS150 and EIS-RL150 Electronic Ignition Systems manufactured by Skytech Systems.
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Please follow the sequence below for lighting a Vent-Free Unit: For your safety, read all the steps before lighting This appliance is equipped with a piezo igniter which will light the pilot Verify that any and all gas valves are opened prior to the firebox Before lighting, smell around the appliance area for any raw gas Use only your hand to push i
Attached are the instructions for the GV60-WS1 Wired Wall Switch, which may be used with VEI and EI controls. It includes a 26 feet long harness cable which connects the VEI/EI receiver/ignition module to the included key pad. The key pad may be mounted into a standard switch/receptacle box. The key pad has buttons for On/Off, increase flame, and de
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669805/2d14d.skp
Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR17B (with black feet – US threads) 1 1
Q: I have a full size Solaire Grill and it does not get hot, what should I do? A: For Propane: The bottle regulator has a safety feature that shuts down the flow of gas in the event of an over-pressure situation. Sometimes this can be triggered by opening the bottle valve too quickly. The feature is like a BB (round ball) that closes off the flow of
Instruction manual for Flaming Ember Burner (F and FX) with VMV Millivolt Switch / Remote Ready Valve Vanisher. These units are certified to ANSI Z21.60 Vented Decorative Appliance Standard.
Attached are stacking drawings for Uniform 5" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size.
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
Custom Pan Burner The Custom Pan Burner is a rectangular pan burner which can be installed on legs or flush on the floor, using volcanic ash poured around the burner to create a pit look. The pan is filled with either Sand (Natural Gas only) or Volcanic Ash (Propane or Outdoors Natural Gas), which distributes the gas throughout the pan, quiets the n
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
Item # Description Wt (lbs) Diameter Height FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia. 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5" dia. 3.50 5.00 FB-6 Ball - 5.75" dia. 5.35 5.75 FB-6H Half Ball - 5.75" dia. 2.40 5.75 2.83 FB-7 Ball - 6.625" dia.
What is the difference between the LC and LD Multi-Burners? Both burners feature a front burner for embers and a top burner for main flame. The effect is a very full appearance for larger scale fireplaces. Both have 5/8" grates welded on the diamond, with burners welded to the grate. All burners are to be filled with sand (for Natural gas) or volcan
30-inch is the largest set size for any of our (or most other manufacturers') vent-free gas log sets. The national standard for vent-free heaters limits the maximum gas consumption to 40,000 BTU/hour. This same amount of gas is our limit in designing vent-free gas log sets, regardless of the size of the set. In order to get an adequate flame, our
Q - When using the remote and I hit the “off” button, the pilot light goes out. Is there a way when the “off” button is pressed it only turns of the flames and not the pilot light or would a different remote be able to do this? A - As you know, when you press the OFF button, it will turn everything off, main burner and pilot, and require performing
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
With the Helpjuice editor, you can attach images, and edit them on-the-fly with our advanced image editor. Example below : We support the 'basics' such as tables, text formatting and all the other standard features you'd expect. Some of the cool features our users love are such as Accordians/Tabs (see below), Article History (click on the top-righ
How crucial is the burner screen over an infrared burner? Burner screens help protect the ceramic tiles and also act as a flame tamer. In short, it is very important to have the burner screens in place when using the infrared burner. If you have any questions, please send an email to: info@rasmussen.biz (Grill Model Number can be found on the
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
The certification of our Chillbuster gas log sets does not permit the field conversion from one gas type to another. To address our customers’ conversion needs, we have developed a Factory Conversion Program to convert a Chillbuster from one gas type to another. Included in this service is the replacing of the burner orifice; the ODS pilot; the gas
To light a “match-lighted” set (no standing pilot safety control installed): Ensure the damper and glass doors are wide open. Light a match or Aim-N-Flame. Place it on the burner pan on the side from which the gas enters the burner (usually the same side of the fireplace where the valve is located). Step back. Turn on the gas. Once the gas ignites,
Installation and Instruction manual for EIS-RS150 and EIS-RL150 with older motor drive (not "step motor") as supplied prior to June 2012.
Features of the Electronic Ignition Systems, items # EIS-N135, EIS-N200, EIS-350, EIS-N720, EIS-P200, EIS-P350 (please see related article for BTU and inlet/outlet sizes). These are "pilot on demand" ignition systems that feature flame rectification with solid-state logic and flame sensing. These systems offer the same general features and require
Mid to late 1990s, with M, S, R, and T controls
C7 is for single sided fireplaces. DFC7 is for see-through (double sided) fireplaces.
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
Q: What is the difference between a pellet grill and a Solaire Infrared Grill? A: I almost bought a pellet grill in 1999. My uncle had one and I loved the taste of the food. A pellet grill is a "Low/Slow" grill, one that burns the pellets to make smoke that slowly cooks the food. The pellets come in different types of flavors (wood types), which can
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates: Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do no
Grill Size Width Length Notes Portable (Anywhere or Everywhere) 15 1/4" 11 1/4" 1 per grill 15" (Accent / Demo Grill) 11 3/8" 13 7/8" 1 per grill 21G 8 5/8" 13 7/8" 2 per grill 21GXL 8 5/8" 16 5/8" 2 per grill 27G 11 3/8" 13 7/8" 2 per grill 27GXL 11 3/8" 16 3/4" 2 per grill 30" 12 3/4 19" 2 per grill 36" 12 3/4 19" 2 per grill + one 5 7/8"
The certification of our Chillbuster gas log sets does not permit the field conversion from one gas type to another. To address our customers’ conversion needs, we have developed a Factory Conversion Program to convert a Chillbuster from one gas type to another. Included in this service is the replacing of the burner orifice; the ODS pilot; the gas
LOW HEAT ADJUSTMENT Your Grill is preset at the factory for the original gas type. Adjust if you change the gas type, or if altitude or environmental factors (such as wind) are causing poor performance at low heat, such as blowing out. NEVER ADJUST THE BURNER SO LOW THAT IT MAY GO OUT DURING USE. DO NOT OPERATE GRILL WITH LOW HEAT SCREW REMOVED.If
Operating the Rotisserie Burner Your Solaire Grill is capable of performing rear burner rotisserie cooking, a method of slow cooking. The location of the rear burner allows the placement of the Solaire BBQ Tray drip pan accessory (not included) beneath the food to collect juices and drippings for basting and gravy. To flavor the contents of the drip
Q: Hi, my grill is about 3 years old. This year I had to replace the 9V igniter battery for the first time. Now I am on the 3rd battery in 3 months. Why is it suddenly going through batteries so quickly? I only use the grill approximately once per week. A: This is not a usual circumstance. Normally if an ignition module is bad, it just stops workin
All Solaire Grills are made from Type 304 Stainless Steel, which is a commercial grade with excellent resistance to salt water corrosion. The chromium in the stainless steel forms a thin, tightly-adhering and impervious oxide layer that prevents corrosion. Rust on such stainless steel is on the surface of the stainless steel and is not corrosion of
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
“If there was a Hall of Fame for grills I would nominate your Solaire Anywhere portable grill. What a great product. Better than advertised. Restaurant quality cooking at home. I will be retiring my old gas grill that I paid $1400.00 for and the Solaire will be the standard in which all gas grills will be measured against.. In a word…WOW… No make th
“I purchased a Solaire Anywhere grill. I live in Anchorage, Alaska, and on several occasions have grilled a steak when it was zero degrees F outside. the steak comes out perfect, even at that temperature. Takes maybe two extra minutes in the cold, but no complaints whatsoever. In the summertime, a marinated salmon filet is done in less than five min
Our “EASY” Safety Control Systems provide convenient lighting and safety shutdown in the event of a gas interruption or flameout. The three main categories use a common valve body, which allows for conversion at a later time from one type to another. For example, you could purchase a Manual Control (“ME”) and upgrade it later to the Variable Flame H
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
A Safety Pilot Control (SPC) and Electronic Ignition System (EIS or IPI) shuts off the flow of gas to the burner in the event the pilot light blows out or if there is a flame out of the burner. An SPC is required for all Propane installations, due to the nature of propane. Propane is heavier than air and in its raw state, it sinks and pools at the
Bromic BR-CRKEP45 Platinum 4500W Electric Recess Kit Instructions attached as PDF.
Instructions for programming your GV60-TXB Remote (G6R-H3D6-R) are on the inside of the battery cover: Purchase a replacement GV60-TXB
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
If you are new to Solaire Infrared, or want a refresher, please view the following videos to get a basic understanding of Solaire Infrared and our positioning in the market(PDF of these links is attached) For Portables, TableTops, and Backyard Grills (all Solaire Infrared Grills) Video (2:00): 3 Types of Grills & The One You Should Avoid = http
THR-2R Remote Control with Thermostat and Time Functions Instruction Manual attached as a PDF. This unit is for use with the "SE" and RPK3E standing pilot "EASY" Control systems.
Q - My Burner with Valve Vanisher Electronic Ignition turns on fine but shuts down after an hour or two? Why? A - If any of the components were faulty, it would not hold a pilot for any amount of time. Here are a few possibilities for your nuisance shutdown. If the burner turns off, but the pilot remains lighted, the temperature of the control modu
Attached are stacking drawings for Uniform 8" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size and 16" depth.
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Tungsten Electric Radiant Heater Installation Manual attached as a PDF
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over tightening can cause the solenoid to stick inside the valve.
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower can interrupt the combustion process and cause soot to be produced, which is then blown in
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms reoccur. Clogging of these regions may result in poor combustion and the production of soot
Good morning all, I ordered a B30-FXH-VEI a week or so ago, but I mistakenly ordered it for natural gas rather than propane. I'd like to order a conversion kit for it, but I'm having difficulty locating the part number to order. Could you be so kind as to help me locate the part number and pricing? Thanks, It's not really possible. A VEI would requ
Q: Thia FAQ from my factory-built fireplace Manufacturer says: "Can I burn unvented logs in my woodburning fireplace? No. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is rem
Soot will occur naturally from the smoky yellow wood-like flame. Unfortunately, there is not a "fix" for this and it will happen with all vented pan burners used with gas logs, FireBalls, FireShapes or FireStones sets. A vented pan-type burner system has the advantage of providing a very realistic replication of a wood-like flame without the need
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
FireGlitter (Glass) and FireDrops (Beads) Calculations for Fire Pits 90 pounds of FireGlitter, or 110 pounds of FireDrops, will approximately fill 1 cubic foot. To determine the minimum amount of glass required, compute using the following formulas by filling in the blanks (measure target area in inches): FireGlitter (glass): For Rectangular uses (a
STA2 - Medium Size Stone Assortment (six stones). Covers .5 sq. ft. (stones laid flat touching each other) Item Wt (lbs) Height Length Width ST3 1.35 2.75 4.50 3.50 ST4 0.60 1.75 4.75 3.00 ST7 0.50 1.13 3.63 3.25 ST10 0.75 1.63 4.2
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
VENTED versus Vent-Free Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented or
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
No, Rasmussen does not make fireplaces or enclosures for our vented gas log sets. The vented gas log sets we make are for use in fireplaces in which it is safe to burn wood. This means that the fireplace is made of non-combustible material and that it has a working chimney flue which exhausts all of the products of combustion up the chimney to the o
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Use only with controls: Match-Lighted; Side-Located Controls; VEI. DO NOT use with these controls: VRP, VMV, VSP (the hot Front would block access to operating the control function - NOT SAFE)
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All
Bromic Eclipse Portable Electric Radiant Patio Heater Brochure
Q: How do I clean the soot off my vented gas logs? A: The easiest method of cleaning off the soot is to operate the set for a few minutes to get the logs/balls/stones/shapes hot, then spray the sooty areas with the mist water from a spray bottle. The soot dislodges and goes up the chimney. Alternatively, the soot can be either brushed or vacuumed aw
The Custom Pan Burner on Natural Gas utilizes only secondary air for combustion, that is, there is no air mixer that mixes air with the gas before ignition. The burner relies solely on the air that is drawn into the flame to complete combustion. The longer the burner is operating, the yellower the flame will become, especially after one hour or lo
STA3- Small Size Stone Assortment (seven stones). Covers .5 sq. ft. (stones laid flat touching each other) Item Wt (lbs) Height Length Width ST5 0.55 1.88 3.50 3.25 ST6 0.65 1.75 3.88 2.75 ST8 0.45 1.38 3.75 3.00 ST9 0.65 1.75 3.2
STA4 - Extra Large Size Stone Assortment (six stones). Covers 1.25 sq. ft. (stones laid flat touching each other)Item Wt (lbs) Height Length Width ST20 1.75 2.50 6.00 4.25 ST21 1.75 2.75 6.00 4.50 ST22 2.10 2.50 6.25 4.50 ST23 2.70 3.75 6.50
When installing glass in a C (Custom Pan Burner) or CXF (Custom Embers Pan Burner), completely fill the burner pan with the glass, completely filling the pan underneath and above the baffle plate. If you wish to minimize the use of the glass (reduce the cost): Installing Indoors with Natural Gas: Place sand under baffle plates and cover burner tubes
Rasmussen offers the following glass colors for our ALTERNA FireGlitter® vented and vent-free sets:
When installing glass in a C (Custom Pan Burner) or CXF (Custom Embers Pan Burner), completely fill the burner pan with the glass, completely filling the pan underneath and above the baffle plate. If you wish to minimize the use of the glass (reduce the cost): Installing Indoors with Natural Gas: Place sand under baffle plates and cover burner tubes
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
Most of the battery packs open similarly, by pushing down and sliding the cover:
All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms reoccur. Clogging of these regions may result in poor combustion and the production of soot
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
Most of the battery packs open similarly, by pushing down and sliding the cover:
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bla
FP33SQB Fire Pit Logs Recommended Configuration (PDF attached)
FP36SQB Fire Pit Logs Recommended Configuration (PDF attached)
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669803/IRSB-14.skp
Regarding the surface of the ceiling to which the recess kit is connected, here’s the answer from Bromic tech/corp: Wood being directly connected to the recess kit - it should be ok but then our suggestion would be to still line it just to be safe - you can get aluminum or similar flexible wrapping they use in rooking (called sarking - assume s
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
Addendum for EI (electronic ignition system): Addendum for S (millivolt switch/remote ready control):
The attached is an addendum to the Instruction Manuals for Chillbuster and Alterna Vent-free sets with Electronic Ignition Systems (EI). It covers the operation of the valve and transmitter.
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
Best practices for Solaire Infrared Burners: Preheat on HI for at least three (3) minutes before every use with the hood open. Perform the post-use burn-off on HI for at least five (5) minutes (with the hood open) after each use to keep the thousands of holes in the ceramic plate clear. Burn on HI longer if there were a lot of drippings from grease
Attached are stacking drawings for Uniform 7" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size and 16" depth.
Instructions for AGA Yellow Flame Vented Instructions. Sets made from approximately 1993 through 2003.
Attached is the installation / instruction manual for the LD Multi-Burner and specification sheet. The LD burner is most often used with the TimberFire logs, but works equally well with any "Evening" Series Rasmussen gas log with multiple Chunk Kits to extend the front "log" and add fullness to top logs The LD burner has two distinct burners. The fr
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over tightening can cause the solenoid to stick inside the valve.
The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
Q: Can the EIS be used with " smart home ", " home automation " systems? A: Yes, the EIS-N135, EIS-N200, EIS-N350, EIS-N700 and EIS-P200 can indeed be used with a home automation system. The wires that would otherwise be attached to a switch (gray wire from the valve, red wire from the transformer) are connected to the relay or whatever else the au
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Q - My Burner with Valve Vanisher Electronic Ignition turns on fine but shuts down after an hour or two? Why? A - If any of the components were faulty, it would not hold a pilot for any amount of time. Here are a few possibilities for your nuisance shutdown. If the burner turns off, but the pilot remains lighted, the temperature of the control modul
The inside of the battery cover on the transmitter used in the VEI and EI electronic ignition systems has instructions for certain operations:
Attached are the instructions for the GV60-WS1 Wired Wall Switch, which may be used with VEI and EI controls. It includes a 26 feet long harness cable which connects the VEI/EI receiver/ignition module to the included key pad. The key pad may be mounted into a standard switch/receptacle box. The key pad has buttons for On/Off, increase flame, and de
The inside of the battery cover on the transmitter used in the VEI and EI electronic ignition systems has instructions for certain operations:
Q - Can the VEI (vented) or EI (vent-free) with Remote control be turned on when the power is out? A - Yes. The VEI and EI are powered by 4 AA batteries. We have an accessory (item #GV60-AC) that allows the VEI/EI systems to be powered by your house current. However, out-of-the-box these systems do not require electricity other than that provided by
Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob to OFF. If you depress the knob more than just a little bit, the knob will not turn at all t
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bl
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
Q: The pilot is lit but when I press the transmitter (remote), the burner will not light. What is wrong and what do I need? A: Here are several things for you to check and try: After lighting the pilot, did you turn the knob from the PILOT to the ON position? No gas will flow through the valve if you did not. Are the batteries in the receiver (bl
Welcome to Helpjuice! This is a sample article we wrote for your to better try Helpjuice's Article Editor. Quick 65 second intro to Helpjuice Your browser does not support HTML5 video. What is Helpjuice? Helpjuice is a super powerful knowledge base that is very simple and customizable. Why do people use Helpjuice? The top three reasons people choo
Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional logs alters our design and may result in unsafe conditions, such as unsafe levels of Carbon Mon
C7 and DFC7 Chillbuster Single Burner with M, S & R Controls Instruction Manual. C7 is for single sided fireplaces. DFC7 is for see-through (double sided) fireplaces.
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
We do not support the removal of the ceramic tiles from the burner. If the burner ports are clogged, burner is cracked, burner insulation is missing, or the burner is popping, etc., you may need to replace the entire burner. (Grill Model Number can be found on the underside of the pull-out drip tray). While replacing just the ceramic plate sounds
FirePit Logs (Middle Log Support type) Recommended Stacking Configuration Step 1: Place Longest Log across middle of pit, bisecting the diameter. The remaining logs will be leaned against this log for support. Step 2: Place next largest logs opposite each other, leaning against the middle log. Step 3: Fill in gaps with remaining logs. Step 4: Adjust
Q: How do I keep from burning my food? A: Spend less time on HIGH and more time at a lower heat setting. Thinner meats need spend less time on HIGH than thicker meats. Turn the food every 2 to 3 minutes.
Solaire Portable Grills; "Everywhere and Anywhere" When grilling with one of the portable grills you NEVER want to close the hood once the grill is lit as these grills can reach between 800 to 1000 degrees at the burner surface within 3 minutes. When grilling, you should never walk away from your grill as the low setting is approximately 400 degree
Q - Can a Solaire Infrared Grill be used indoors or in an enclosed area? A - All Solaire Infrared Gas Grills are intended for outdoor use. They have neither been tested nor certified for indoor use. All gas burning appliances will produce a measure of Carbon Monoxide (CO), some more than others. Although the Solaire infrared burner is a very ef
Conventional grills will require approximately 10 minutes to preheat with the lid closed and can achieve approximately 700 degrees. These grills will often heat a secondary source which in turn will heat the air inside the grill. Once the hood is opened most of the heat will dissipate, then meat is placed on the grilling surface and the hood is cl
Q: Can I add a rear infrared rotisserie burner to my Solaire that did not have one? A: Unfortunately, no. The Solaire grills that were made without the Rear Infrared Rotisserie Burner cannot be later retrofitted with it. The burner and supporting panel, rear hood, control panel and plumbing used in the grills made with the rear burner are integral
Addendum to Instructions for "S" Millivolt Safety Lighting Control Systems
Below are the sizes of the individual FireStones used in our various FireStone Assortment Packs. One of the attachments is a PDF of this information. The other is a photo representation of the relative sizes of the various STA FireStones Assortment Packs (it helps tell the story about the differences between the packs - please be sure to look at it)
Q: I am working with a local cabinet company to design an outdoor kitchen using Starboard by www.kingplastic.com. Would you still need an insulated jacket when using this outdoor marine board? A: Solaire makes Insulated Jackets for all of our grills so that they may be installed in combustible materials (such as wood or other materials that will b
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
The orifice is a flow restrictor that limits the maximum amount of gas that can flow to the burner. When installed, it is the component that determines that maximum flow of the gas to the burner, and which directly impacts the flame height. Control of the flame can also be accomplished with your key valve without the artificial upper limit imposed
Q: My Solaire Portable Infrared Grill does not get hot when attached to a 20 lb tank with the adapter hose. What should I do? A: If using an adapter hose to connect to a full size tank, is the hose a Solaire part? Some adapter hoses from other sources do not allow sufficient gas flow for the Solaire Infrared burner to operate properly. The prope
Q: What is the difference between the Solaire Anywhere and the Solaire Everywhere Portable Infrared Grills? A: There are six main differences between the Anywhere and the Everywhere: The Anywhere (SOL-IR17B) weighs 20 lbs.; the Everywhere (SOL-EV-17A) weighs 15 lbs. The Anywhere is made from thicker 20 gauge stainless steel; the Everywhere is made f
Q: Can I use the Solaire Anywhere or Everywhere with the hood down? A: No. Our care/use manual specifically says in three places that the grill must be operated only with the hood open or never with the hood closed (page 3 and two times on page 6). It also says this on the identification plate that goes on the grill.Why must the hood be open when
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Do not wet the infrared burner. If you clean the infrared burner with water, this can change the characteristics of the ceramic and cause it to malfunction. If the burner is turned off and has been wet by accident, remove the burner from the grill, place it indoors to allow to dry naturally. (This process may take up to one week depending on the
“We have your Solaire Anywhere portable infrared grill. Believe me, we do use it anywhere and everywhere on this big island – beach, ocean, volcano areas and woodlands. Hawaii is the perfect place for your product. Just love it!” Karl & Marsha, Kailua Kona, Hawaii
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Gas Conversion - LP to NG - for all Solaire Built-in and Cart grills (grill portion)
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
When replacing a AA push button battery system with a AAA push button battery system (SOL-2859R), you may need to remove the metal flange to which the original system was bolted. Fix: Remove push button battery system, take a pair of pliers and rock the flange back and forth until it breaks away from the control panel to allow space for the replacem
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Question: May I add more logs to my vented gas log set? Answer: Perhaps. Here are the issues: Our sets were tested and listed with the number and sizes of logs we specify. Adding additional logs alters our design and may result in outcomes for which we have not tested, and are therefore not covered by our warranty. Adding logs might choke off the fl
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Birch (WB) Log Sets Composition Matrix Birch Set Compositions # Logs in set--> 6 6 6 9 9 9 10 10 11 Log # Item#--> WB186 WB246 WB306 WB30X WB36 WB42 WB42A WB48 WB60 B1 1 1 4 2 2 1 2 B2 1 B3 1 1 1 3 3 5 4 B4 1 B5 1 1 2 B6 1 1 B7 1 1 B8 1 1
Just showing how we are using our Solaire Infrared Grill. Don’t trash your old BBQ unit. We gutted our old unit and converted it to storage/home use for our Solaire! We tailgate with our Solaire, and this makes it easy to remove it and go on a picnic! Our Solaire makes ground round taste like Prime Filet Mignon! Gary F, Moorpark, CA
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
Solaire Portable Grills: You can find your grill model number by viewing the tag that should be attached to the grill on the left hand side Solaire Full Size Grills: You can find your grill model number by viewing the underside of the pull-out drip tray at the bottom of the front control panel If you have any questions or are not sure of your gril
Q: I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill, or Bromic Heater. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, photos, and as much identi
FP30BR Fire Pit Logs Stacking Instructions/Recommended Configuration (PDF attached) Includes Log composition.
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669800/AGBQ42.skp
This stainless steel plate which measures approximately 10 3/8" x 10 3/8" is a tank hole cover. If a grill is being used with natural gas, this will cover up the hole on the bottom of the pedestal. If the grill is being used with a propane tank, please keep this cover for any future possibility of being used with natural gas. If you have any quest
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Q: My brother has a Solaire Anywhere, which he loves. He uses it on his boat on Lake Michigan, but occasionally has the burner cut out, most likely from wind. Any solution? A: Infrared grills do not have the vaporizer plates or other flame-spreading devices to protect the burner from the elements. While this is a disadvantage against wind, it is an
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Best practices for Solaire Infrared Burners: Preheat on HI for at least three (3) minutes before every use with the hood open. Perform the post-use burn-off on HI for at least five (5) minutes (with the hood open) after each use to keep the thousands of holes in the ceramic plate clear. Burn on HI longer if there were a lot of drippings from grease
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems. The Reset button is located on the Receiver/Module under the unit on the far left side of all VEI and EI systems. It can be found on the side that faces the left wall of the firebox, close to where the wire from the
We first created Solaire in 2000 with only infrared burners available, because we knew then, and still now, that infrared provided the heat that is lacking in conventional grills, heat that allows you to sear in the juices for more flavorful, succulent grilled food. We also designed the grill so that there was good turn-down of the heat. We and ou
FP24D Fire Pit Logs Recommended Stacking Configuration (PDF attached)
On August 29, 2006, the United States Patent and Tradmark Office issued to Rasmussen Iron Works, Inc., Registration No. 3,135,703 for the trademark Solaire in Class 11 (for gas grills). We are authorized to use the ® symbol with Solaire to give notice of our ownership of this mark. The Certificate of Registration we received constitutes valuable int
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
Solaire Grilling Grids are made from Type 304 stainless steel, which has properties that make it resistant to salt water corrosion. Oxidation (rusting) of the Stainless Steel grilling grids occurs due to the high heat to which they are exposed. Rusting can also be caused by minute steel particles that adhere to the surface from the use of a carbon s
BTU/hour ratings for Custom Pan Burners (CS). Match Lighted / EIS Ready (-N) Natural (-P) Propane CS16-B- 65k 27k CS18-B- 75k 27k CS21-B- 76k 35k CS24-B- 90k 37k CS27W-B- 100k 60k CS30-B- 110k 50k CS30W-B- 130k 70k CS33W-B- 120k 75k CS36-B- 125k 85k CS42-B- 150k 95k CS48-B- 175k 105k CS54-B- 215k 145k CS60-B- 225k 185k CS16-SR- 65k 27k CS18-SR- 75k
Attached is the installation / instruction manual for the LC Multi-Burner, with different versions based on the control system. The LC burner is most often used with the TimberFire logs, but works equally well with any "Evening" Series Rasmussen gas log. The LC burner has two distinct burners. The front bottom burner provides superior ember glow and
You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type (AAA, AA or 9v). This will help us identify or confirm the proper parts for your grill.
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Solaire Grill Physical Dimensions of each of our various grills. We recommend that you have the item in hand if you are building an enclosure or other structure to these dimensions. "Measure twice, cut once" on the actual product. PDF for printing is below. See Dimensions for Portable and TableTop Solaire Grills
Removing your Solaire Infrared Burner in order to deep clean the grill's firebox is easy. Please follow these steps: Step 1 - After grill is completely cold, remove grilling grids to provide access to burner. Step 2: Grasp the back portion of the burner with both hands. Lift upward slightly to free the burner from the support in the bottom of the fi
Question: I thought in the past that I had purchased Solaire Premium Stainless Steel cleaner/protectant from you. Do you still sell it? Answer: We did offer that for a few years, but stopped selling it a few years ago. It is a fine cleaner, and we use it to clean our grills before packaging them for shipping. However, our sales volume did not warran
The 30" (and larger) grills are designed as "premium" grills, while the 27G and 27GXL are designed to be "value" grills. There are several differences between our 30" and our 27G and 27GXL grills: Grilling area. The 30" has over 55% more Effective Grilling Area than the 27G and over 25% more than the 27GXL. There is much more stainless steel in t
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
What is the Difference Between 304 and 316 SS? In a nutshell, type 316, of which the SOL-IR17M is made, is more resistant to corrosion from salt water, making it the best material for use on and near the ocean. Stainless steel is an alloy that contains at least 50% iron and 10% chromium. The chromium inhibits corrosion and thus plays a part in defin
Why should I buy a Solaire Grill? Let's begin by saying that it is proudly manufactured in Whittier, CA., U.S.A., by a family owned business that began in 1907. This grill is a work horse, it does not have the bells and whistles that many grills offer however, it will out grill most gas grills on the market. Our full size grills are constructed o
When replacing a AA push button battery system with a AAA push button battery system (SOL-2859R), you may need to remove the metal flange to which the original system was bolted. Fix: Remove push button battery system, take a pair of pliers and rock the flange back and forth until it breaks away from the control panel to allow space for the replacem
Issue: The grill will heat up initially but after cooking a bit the grill significantly loses heat. The valve/regulator appears to be freezing. Response: In the Troubleshooting section on Page 13 of the grill’s Care & Use Manual, we mention:” Is the regulator frozen? (Typical with new tank). Burn unit at medium heat for five minutes to correct
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
The manufacturer’s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF. The biggest issue I would expect from an outdoors installation, regardless of temperature, would be from the pilot blowing out from wind if the pilot were notshielded. This is something that has to be done individually at eac
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
Q: For the Solaire steamer/fryer or griddle, is the convection or infrared burner better to use? A: We recommend using the Solaire Infrared Burner for these accessories. The Solaire Infrared burner will provide the concentrated heat needed to bring both of these accessories up to working temperatures in the shortest amount of time, compared to th
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Q: I have the Solaire Anywhere, which works fine for most of my needs, but it is not so good for other items such as hot dogs (yes I know you can cut them in half to cook). I noticed your larger products have interchangeable burners. Do you have a conventional burner that will fit Solaire Anywhere? A: We do not have a conventional burner for this g
Q: How Long Does A One-Pound Propane Bottle Last with a Solaire Portable Infrared Grill? A: Approximately one hour fifteen minutes (1:15 minutes) on both the Solaire Anywhere and Solaire Everywhere Portable Infrared Grills.
This info is the same for both our Everywhere and Anywhere portable infrared grills. Centerline distance, left to right = 13 13/16" Centerline distance, front to back = 7" Diameter of feet = 1 3/8" Maximum height of feet, floor to attachment point = 1 3/8"
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Mid to late 1990s, with M, S, R, and T controls
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Instruction manual for Flaming Ember Burner (F and FX) with VEI Valve Vanisher. These units are certified to ANSI Z21.60 Vented Decorative Appliance Standard.
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
How to reset (learn or pair) the remote transmitter to the receiver in the VEI (vented) and EI (vent-free) Electronic Control Systems. The Reset button is located on the Receiver/Module under the unit on the far left side of all VEI and EI systems. It can be found on the side that faces the left wall of the firebox, close to where the wire from the
“This grill is absolutely the best of the best. I have owned five other brands, including W----- and T------. None come even close to the quality and performance of the Solaire.” Ron, Franklin Square, NY
I purchased the IRBQ-27GIRXL on the cart. This is the first grill I’ve had (I’ve had a few) that’s performed outstandingly. The concept of searing and then cooking at a lower heat eluded me in the past. It’s so easy and natural on a Solaire, I can’t believe it. The end result is night and day different from other grills. Ken, West Windsor, VT
We have already done chicken, burgers, boneless pork chops and even a fresh flounder on our 27XL. Everything has been delicious. I really questioned how the flounder might work out but it was unbelievable! I have been doing everything on the Big Green Egg for several years, and now I will probably just use the BGE for pulled pork and ribs and do the
“I don’t tell anyone about Solaire – all I have to do is serve a steak, seasoned only with salt and cooked medium rare on my Solaire grill. And that’s served with homemade fries cooked in the fryer basket on the burner right next to the steaks. Words do not have to be (and usually aren’t) spoken after that. It’s a religious experience!” David, Charl
I just sent back my Demo Grill, and I’m already missing it! The steaks were as good as the $75 to $100 ones from a steakhouse, but the hamburgers sold us. They were the best my wife and I ever had! I can’t wait for my new bigger Solaire Grill to arrive. Paul D., Longwood, FL [Hugh Hewitt Radio Show listener]
This addendum supplements the General Instructions for the specific burner installation instructions. ReceiverlBattery Pack C)Black Volcanic Ash used as Floor dressing. WARNING * Receiver/Battery pack needs to be instalied outside the fireboxand as far away as possi-ble
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
PDF is below for printing and more easy viewing. See Dimensions for Larger Solaire Grills (Built-in, Cart, and Pedestal) Solaire Grills - Dimensions (inches) IR8A EV17A IR17B IR17BWR IR17M IR17MWR AA12A AA23A Portable& TableTop Grills Mini Everywhere Anywhere w/ Warming Rack Marine Any w/ Warming Rack Single AllAbout Double Al
When replacing a AA push button battery system with a AAA push button battery system (SOL-2859R), you may need to remove the metal flange to which the original system was bolted. Fix: Remove push button battery system, take a pair of pliers and rock the flange back and forth until it breaks away from the control panel to allow space for the replacem
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
Care and Use Manual for Refrigerated Units: SOL-SBC-490-OS Refrigerated Beer CoolerSOL-SP6DS-2D-OS Two Drawer Refrigerated UnitSOL-SP6DS-3D-OS Three Drawer Refrigerated UnitSOL-SPR7-OS Refrigerator
Attached are the instructions for the GV60-WS1 Wired Wall Switch, which may be used with VEI and EI controls. It includes a 26 feet long harness cable which connects the VEI/EI receiver/ignition module to the included key pad. The key pad may be mounted into a standard switch/receptacle box. The key pad has buttons for On/Off, increase flame, and de
“Finished the install today and leaving for Key West tomorrow morning. Rett, you guys build some nice stuff. Really impressed with the quality and workmanship of the grill and the accessories I got. I will be the first to recommend both you and Jim. As you can see from the pics, I built the grill station in a railing alcove that was useless space. T
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower can interrupt the combustion process and cause soot to be produced, which is then blown in
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
15.5" x 10" (155 in.2 Effective Grilling Area). The same grilling grid is used for both the Solaire Anywhere and the Solaire Everywhere.
Q - Can the Solaire Infrared grill be kept out doors during the winter months? Could the freezing temperatures damage the Infrared element In any way? How about the rest of the grill? Should it be stored Indoors during cold weather? A - The #1 enemy of the Infrared Burner is moisture of any type on the ceramic burner element when the grill is no
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Q: How do I lower the heat on the back burner? (Rotisserie burner) A: The rear rotisserie burner is supposed to be either ON or OFF. You can reduce the gas flow by adjusting the knob to a location between ON and OFF. Be careful that the burner does not extinguish from lack of gas. Ifthe direct IR energy is too much, than you can turn it off at a cer
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Q: We have a 100# propane tank outside for the fuel source. When below freezing, when I turn the gas logs on, the flame goes out and the pilot light goes out. I poured warm water on the regulator at the propane tank and now the gas log set works. What do I do? A: Your experience shows that the issue is with your propane system and not the gas l
Q: Do you have liners to install your grills and dual side burner into a wood cabinet? A: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at http://www.rasmussen.biz/grills/instal
Please follow the sequence below for lighting a Vent-Free Unit: For your safety, read all the steps before lighting This appliance is equipped with a piezo igniter which will light the pilot Verify that any and all gas valves are opened prior to the firebox Before lighting, smell around the appliance area for any raw gas Use only your hand to push i
"Try Before You Buy" Solaire Demo Point of Purchase card for dealers
Electronic Ignition Systems (EIS), also know as Intermittent Pilot Ignition Systems (IPI), are becoming ever more popular, for a variety of reasons. In some cases, it is because of mandates to not install standing pilot systems (usually in new construction installations). In others, consumers feel they are saving resources (both gas and money) by no
WARNING: The grill must be cool before performing any of the below actions. Cleaning the Infrared Burner Ceramic Plates Always perform the minimum 5 minute burn-off on HIGH after each use. Never subject the ceramic plates to water or any other liquid, as doing so will permanently weaken and damage them, requiring replacement of the burner (we do not
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
Thank you. Your service, like your product, is exemplary (and enjoyed by many a guest). Regards, Roger Wolters www.theredhorseinn.com
Installation / Operation Manual for EIS-RS150 and EIS-RL150 attached as PDF On July 2, 2012, we started shipping these items with a new "Step Motor" system. Skytech, the maker of the components, recommended this change to avoid issues relating to a sometimes faulty component in the battery pack of the older EIS-RS150 and EIS-RL150. The instruction
Solaire Burner Orifice Sizes Main Rotisserie Grill LP NG LP NG Mini #68 #58 Any/Every #61 #51 AllAbout #60 (1.00 mm) #53 (1.50 mm) 15 #59 (1.05 mm) #51 (1.70 mm) 21G #65 (.90 mm) #54 (1.45 mm) 21GXL #59 (1.05 mm) #51 (1.70 mm) 27 Petite #65 (.90 mm) #54 (1.45 mm) 27G #59 (1.05 mm) #51 (1.70 mm)
After opening the carton and removing the rectangular cardboard piece and the Quick-tip instructions, you will see this:
Solaire Built-in Cutout Dimensions (PDF attachment also) Width Depth Height Model # Product A B C IRBQ-15 15” Grill 14 1/2” 16 3/4” 9 5/8” IRBQ-21 21” Grill 20” 16 1/4” 7 7/8” IRBQ-21XL 21XL Grill 20” 21” 7 7/8” AGBQ-27 27” Grill 26” 16 1/4” 8 7/8” AG/IRBQ-27XL 27XL Grill 26” 21” 8 7/8” AG/IRBQ-30 30” Grill 28 1/2” 23” 10 1/4” AG/IRBQ-36 36” Gri
To light a “match-lighted” set (no standing pilot safety control installed): Ensure the damper and glass doors are wide open. Light a match or Aim-N-Flame. Place it on the burner pan on the side from which the gas enters the burner (usually the same side of the fireplace where the valve is located). Step back. Turn on the gas. Once the gas ignites,
A gas log (as well as balls, shapes, stones) set must always be operated with the glass doors open for the following reasons: Cooling air being drawn in from the room is needed to pass over the control valve and components in order to prevent overheating and premature, unwarranted failure; Adequate air for proper combustion. With the doors closed, a
Charred Chunk Kits Add to Vented Sets Charred Chunk Kits extend the width and fullness of the various “Evening” series of gas log sets (ED, EPR, EXF, ELS and EC) to create a unique burnt-out front log appearance. The Evening series have two piece front logs with charred features. The charred chunk is place in between the front logs to extend the w
Soot will occur naturally from the smoky yellow wood-like flame. Unfortunately, there is not a "fix" for this and it will happen with all vented pan burners used with gas logs, FireBalls, FireShapes or FireStones sets. A vented pan-type burner system has the advantage of providing a very realistic replication of a wood-like flame without the need
First, be sure to push and hold the knob down to allow gas flow. Then, push igniter button to ignite the gas at the rear infrared burner. Once it is lit, continue to hold the knob down for approx. 30-60 seconds and release. If the burner does not remain lit allow gas to dissipate (approx. 3 minutes), then repeat. The heat from the burner will en
To light a “match-lighted” set (no standing pilot safety control installed): Ensure the damper and glass doors are wide open. Light a match or Aim-N-Flame. Place it on the burner pan on the side from which the gas enters the burner (usually the same side of the fireplace where the valve is located). Step back. Turn on the gas. Once the gas ignites,
Q: Do the vented fireplace logs have to have the flue vent open even when it is not being used? Some one told me that in Maine, the flue has to be permanently fixed in the open position by the installer. Of course, this would allow a lot of heat to go up the chimney all winter long. A: Practically speaking, the damper can be closed when the unit i
Q: I have a vented Rasmussen gas log set. Since much of the heat goes up the chimney, i would like to convert to a ventless log set. Since i already have the logs and various cosmetic pieces, is there a conversion kit to convert to a ventless system from a vented? A: Unfortunately, you cannot use any of the vented components (logs, burners or cont
For Outdoor Use of Vented Gas Log Sets, we recommend the following Use Volcanic Ash rather than Sand as the pan fill for the burners. Volcanic Ash does not pack from moisture, whereas sand is very susceptible to clumping form moisture. Gas takes the path of least resistance, so packing can result in high flames in one area and low in another. Volcan
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over tightening can cause the solenoid to stick inside the valve.
Gas Conversion - NG to LP - for all Solaire Built-in and Cart grills (grill portion)
Q: How do you size a log set for a see-through fireplace? A: Almost all Rasmussen gas log and ALTERNA styles are available in “Double Face” for see-through fireplaces. Vented set using a safety control, subtract 12” from the fireplace opening width and round down to the nearest set size. Vented set that is to be match lighted (natural gas only), sub
I have really enjoyed my 30 inch infrared grill with rotisserie. Had it about 12 years and still works great. High quality construction of stainless steel makes it very easy to clean and look new. I know it is high dollar when compared to other grills but it will last forever and well worth the investment. The last grill you will buy. Definitely 5 s
Q: I want to customize a chimenia for my bathroom that burns propane. It needs to be a vent free system. Can you make suggestions? A: All vent-free heaters, including gas logs, are certified to the national standard ANSI Z21.11.2. The maximum BTU input allowed underthis standard is 40,000 BTU/hour, with two exceptions: Bedrooms - no more that 10,0
Q - My vented Birch logs have black soot on them. Is this normal? How can I clean it off? A - Gas Log sets with the pan-type burner system have the advantage of providing a very realistic replication of a wood-like flame without the need to cut, stack or carry wood, worry about sparks or chimney fires, or clean up ashes. The trade-offs for the yell
Traditional Rumford Fireplace Dimensions A Traditional Rumford Fireplace has a wide front width, narrow rear width, shallow depth and a height as tall or taller than the front width. Rumford F/P Size Front Width Rear Width Depth Opening Height 24 24” 13.5” 12” 24” – 28” 30 30” 13.5” 12” 28” – 32” 36 36” 13.5” 14” 32” – 38” 42 42” 15” 15” 38” – 42
A very deep see-through fireplace (deeper than 30") presents a different type of challenge. It's like two fireplaces were built, but they forgot to put a wall in between the two. In such deep fireplaces, I recommend using two single sided gas log sets, back-to-back. There are some distinct advantages to such an arrangement: Positive ignition. Tw
30-inch is the largest set size for any of our (or most other manufacturers') vent-free gas log sets. The national standard for vent-free heaters limits the maximum gas consumption to 40,000 BTU/hour. This same amount of gas is our limit in designing vent-free gas log sets, regardless of the size of the set. In order to get an adequate flame, our
Q: Who certifies your gas log sets? A: Our listed gas log sets are certified by PFS, which is one of the many whole alphabet soup of independent third-party testing laboratories and listing agencies who test products to recognized standards. This is what is important, not necessarily the letters of the lab who does the listing, as there are many q
Q: I have a two-sided fireplace which has been used very few times as a wood burning fireplace due to a poor draft. Which gas log sets are safe to use? A: If your fireplace has poor drafting issues (as most see-through fireplaces seem to have) that you are otherwise not able to correct, the only safe gas log set to use is a set designed for vent-fr
The V-shape grilling grates are an integral feature of the Solaire Infrared grilling system. They: catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; control the amount of drippings that do fall onto the burner surface to avoid quenching (extinguishing) the flame and reducing the infrared effect; and min
Q: I have a Pan Burner and the flame seems to be in the back and right hand only. How can I get the flame evenly distributed? A: A couple of actions for you to take: Ensure that the sand completely engulfs the burner pipe and underneath the baffle plate (CS and CXF Burners) and fills the pan. Loosen up the sand in the pan with a knife or stiff wire,
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
Our pipe threading machine simultaneously threads both the inside and outside of the pipes. The threads are not as visibly pronounced on the inside, but they are there. Please be sure you are not cross-threading the fitting into the burner. If you are still unable to use the inside threads, your quickest method to put the gas log set into use is t
Please view our video for a discussion of the improper venting of combustion products, commonly known as a "Smoking Chimney." Rasmussen "Smoking Chimney" Video
BTU/hour ratings for Custom Pan Burners (CS). Match Lighted / EIS Ready (-N) Natural (-P) Propane CS16-B- 65k 27k CS18-B- 75k 27k CS21-B- 76k 35k CS24-B- 90k 37k CS27W-B- 100k 60k CS30-B- 110k 50k CS30W-B- 130k 70k CS33W-B- 120k 75k CS36-B- 125k 85k CS42-B- 150k 95k CS48-B- 175k 105k CS54-B- 215k 145k CS60-B- 225k 185k CS16-SR- 65k 27k CS18-SR- 75k
Q: I have a Pan Burner and the flame seems to be in the back and right hand only. How can I get the flame evenly distributed? A: A couple of actions for you to take: Ensure that the sand completely engulfs the burner pipe and underneath the baffle plate (CS and CXF Burners) and fills the pan. Loosen up the sand in the pan with a knife or stiff wire,
Here are the potential causes of a flame coming out of the air mixer holes: The pan is filled with sand, which creates too much back pressure for the gas to push through the sand, so it takes the path of least resistance by exiting out the air mixer holes. Any pan burner with the air mixer should only be filled with volcanic ash. The pan may be fill
What is the difference between the LC and LD Multi-Burners? Both burners feature a front burner for embers and a top burner for main flame. The effect is a very full appearance for larger scale fireplaces. Both have 5/8" grates welded on the diamond, with burners welded to the grate. All burners are to be filled with sand (for Natural gas) or volcan
Q - Can I use a Grate with a CXF Burner? A - No. The CXF burner does not include, nor is it intended to be used with, a grate. The front and rear logs sit directly on the sand that fills the burner pan. With our F, FX and LC burners the flames are directed between the front and rear logs. However, the CXF burner under a grate would not do this, rath
The orifice is a flow restrictor that limits the maximum amount of gas that can flow to the burner. When installed, it is the component that determines that maximum flow of the gas to the burner, and which directly impacts the flame height. Control of the flame can also be accomplished with your key valve without the artificial upper limit imposed
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob to OFF. If you depress the knob more than just a little bit, the knob will not turn at all t
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Here are the potential causes of a flame coming out of the air mixer holes: The pan is filled with sand, which creates too much back pressure for the gas to push through the sand, so it takes the path of least resistance by exiting out the air mixer holes. Any pan burner with the air mixer should only be filled with volcanic ash. The pan may be fill
Q: My gas log safety pilot kit will not light. What should I check? A: Be sure that the inlet and outlet are connected in the correct locations. Remove the heat shield for the gas valve and verify per the arrows on the valve. Inlet (Arrow pointing into the valve) should be coming from the gas supply line. Outlet (Two arrows pointing away from th
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
The attached drawings show the Minimum Recommended Fireplace dimensions for centering the Valve Vanisher assembly into a fireplace, while leaving sufficient space for air flow to promote cooling and longevity of the heat-sensitive control system. The drawing also show the actual dimensions of the Valve Vanisher assembly. These drawings apply for Val
Q: The dealer we talked to told us if we go with a vent-free system it is recommended that we leave a window open in the room? Is this true? A: Your dealer is partially correct. All gas burning appliances (vented and vent-free) need fresh air for proper combustion. If your house is of very tight construction, then you will need to provide air into
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
Q: My Solaire Anywhere worked fine until I moved from Louisiana to Denver. Does the higher altitude have an effect? A: Not at 5000 feet. We have successfully used the Solaire Anywhere at over 10,000 feet. Please try the following actions: Shake out any debris that is left inside the burner from use. Inspect the burner port holes to make sure they ar
Q: My pilot lights and the log set will burn for a period of time (5 to 15 minutes or more), but then shuts down, both burner and pilot. What's going on? A: Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot f
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
SPK1 vs. SPK3E (“EASY”) Similarities: Both are manual safety pilot control systems which will close the valve to stop the flow of gas to the main burner should the pilot flame cease due to an interruption of the gas supply or a flameout. Lighting of the pilot is equivalent: with knob at PILOT, push in knob to flow gas to pilot burner, light with fla
Attached are stacking drawings for Uniform 6" diameter FireBalls, intended for use with our rectangular CS burner of corresponding size and 12" depth.
"Rumford Log Compositions.pdf" shows all of the pieces that comprise each of the various Rumford Tipi and Retiring Tipi log sets. The item number and lengths of each log are indicated. "Rumford Logs.pdf" has pictures, item number and lengths of each of the logs used in the Rumford Tipi and Retiring Tipi log sets (not broken out by set size or model)
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
Q: Hello, I have an old home with coal fireplaces. I have been very pleased with your C9B vent-free unit (16.5" width). However, I have one living room fireplace with a 24-inch width. Can you custom make me a coal inset to fit this wider fireplace? A: The C9B consumes the most gas allowed by the unvented heater standard. To make a wider set, we w
Protocol spreadsheet for home automation system integrator is attached as an .XLSX https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669827/Bromic-Smart-Heat-Link-Protocol-Tool_rev4.0-1.xlsx
A gas log (as well as balls, shapes, stones) set must always be operated with the glass doors open for the following reasons: Cooling air being drawn in from the room is needed to pass over the control valve and components in order to prevent overheating and premature, unwarranted failure; Adequate air for proper combustion. With the doors closed, a
Q: I can't find replacement parts for my Rasmussen Gas Log or Solaire Grill. What should I do? A: Please view our online store at: besthot.store If you do not find what you are looking for, please send an email to: info@rasmussen.biz *When requesting a part, please provide the model and serial number, and as much identifying information as pos
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
Q: We just moved into a house that has one of your Chillbuster Vent-free Gas Log sets. The previous homeowner did not leave the instruction manual. Can you help? A: Since the set may have been installed for a while and may or may not have had any user maintenance performed on it, we recommend that you do the following: Thoroughly read the instructio
Q: The dealer we talked to told us if we go with a vent-free system it is recommended that we leave a window open in the room? Is this true? A: Your dealer is partially correct. All gas burning appliances (vented and vent-free) need fresh air for proper combustion. If your house is of very tight construction, then you will need to provide air into
VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented
Q: I have a two-sided fireplace which has been used very few times as a wood burning fireplace due to a poor draft. Which gas log sets are safe to use? A: If your fireplace has poor drafting issues (as most see-through fireplaces seem to have) that you are otherwise not able to correct, the only safe gas log set to use is a set designed for vent-fr
Q: My portable grill is not lighting, what should I do? A: Replace the AAA battery with a fresh on - negative end first. Ensure that the wire for the igniter electrode is fully seated in the connection at the igniter module. Verify that the electrode prongs have a gap of approximately 3/16". The spark should be between the electrode prongs. The ele
Q: For the Solaire steamer/fryer or griddle, is the convection or infrared burner better to use? A: We recommend using the Solaire Infrared Burner for these accessories. The Solaire Infrared burner will provide the concentrated heat needed to bring both of these accessories up to working temperatures in the shortest amount of time, compared to th
Addendum to Instructions for "S" Millivolt Safety Lighting Control Systems
The manufacturer’s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF. The biggest issue I would expect from an outdoors installation, regardless of temperature, would be from the pilot blowing out from wind if the pilot were notshielded. This is something that has to be done individually at eac
Q: How do I program two or more remote systems to work in the same space? A: Clear all the codes from the control module or remote receiver. Slide the REMOTE/OFF switch on the control module or remote receiver to the OFF position on all units except the one you are currently trying to program. Slide the REMOTE/OFF switch to the remote position, pre
Rasmussen offers the following glass colors for our ALTERNA FireGlitter® vented and vent-free sets:
Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob to OFF. If you depress the knob more than just a little bit, the knob will not turn at all t
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
RE-UP1 Installation Manual NOTE: Do not over tighten the motor drive to the gas valve. (Finger tip tighten only) Over tightening can cause the motor drive to get stuck inside the gas valve.
Most of the battery packs open similarly, by pushing down and sliding the cover:
Q - Millivolt Vent-Free Burner Shuts Down, But Pilot Flame Continues To Burn. A- It may be that the Thermopile, which is the larger of the two elements on the ODS. The smaller, quick-acting thermocouple is the safety feature - it shuts the entire unit down, including the pilot, when the pilot flame becomes unstable or goes out. The Thermopile provid
The ODS-ROP-N & ROP-P, and ODS-OP-N & OP-P are no longer made by the manufacturer. We no longer have any of those items to sell to you and no way of getting more. We DO however have an alternative ODS pilot in the RCN and CN pilots. The old fitting on the pilot tube will need to be cut off before installing this replacement, as the thread
Q: We have a 100# propane tank outside for the fuel source. When below freezing, when I turn the gas logs on, the flame goes out and the pilot light goes out. I poured warm water on the regulator at the propane tank and now the gas log set works. What do I do? A: Your experience shows that the issue is with your propane system and not the gas l
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms reoccur. Clogging of these regions may result in poor combustion and the production of soot
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
There is nothing inherent in the Chillbuster or Alterna vent-free heaters that will “break down” or “fail” over time that will result in odor. The initial burn-in period specified in the installation manual is to remove any oil residue from the manufacture of the product and any dust from the packaging material. Rasmussen does not use paint based co
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
RPK1 Millivolt Standing Pilot Safety Control. Good for up to 210,000 BTU/hour, which is for 33" to 48" single sided sets, or 30" to 36" see-through (double face) sets.
Q: We purchased a vent-free set about 4 years ago. In the beginning, it produced a lot of heat, but over the years, the heat coming from the fireplace has lessened & as a result, is not as effective in heating our room, as it was in the beginning. Is there a reason for this? A: There is nothing inherent in the set that would change or degrade t
Carbon Monoxide (CO) is an odorless, colorless gas that results from incomplete combustion. CO is a natural by-product of gas combustion and a certain measure of CO will be produced by all gas burning appliances. In general, readings of 25 to 35 ppm, averaged for the area and time, are acceptable limits. High levels of CO can be harmful or deadly, a
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
The grilling grates of all Solaire Grills should be placed in the “V” configuration. The V-shape grilling grates are an integral part of the infrared grilling system. Unlike other types of grilling grates, such as round rods, the Solaire V-shapecooking grates help to control flare ups as well as contribute to the flavor of the food. We recommend bru
Most of the battery packs open similarly, by pushing down and sliding the cover:
Q: I have a new Solaire Anywhere (or Everywhere) Portable Grill and it is not getting hot - what should I do? A: If the grill is connected to a one pound cylinder, try hanging the propane bottle over the edge of the table, so that the control knob is on top and the top of the bottle is pointed upward. This allows the propane to fully vaporize, avoi
Q: Do I need to use an insulated jacket for my built-in grill? A: If you do not have 12" of clearance to a combustible material then the answer is "yes". We have insulated jackets available for 27G, 27GXL, 30, 42 & 56" grills.
Set Compositions for the various FireShapes sets. FireShapes Sets Individual FireShapes GEO12-A GEO18-A GEO18-B GEO18-C GEO24-A GEO24-B GEO24-C GEO24-D GEO24-E GEO24-F GEO24-G GEO24-H GEO30-A GEO30-B GEO30-C GEO33-A GEO33-B GEO33-C GEO33-D GEO42-A GEO42-B GEO42-C GEO48-A Area of Coverage (sq. ft.)
Rasmussen formulates our own proprietary, environmentally-friendly ceramic stain colorations, which differ from paint in the following qualities: Ceramic Stain produces a transparent, non-uniform appearance as it absorbs into the material's pores, rather than merely covering the surface of the shape, like paint does. Unlike paint, Ceramic Stain will
Q: We have a 100# propane tank outside for the fuel source. When below freezing, when I turn the gas logs on, the flame goes out and the pilot light goes out. I poured warm water on the regulator at the propane tank and now the gas log set works. What do I do? A: Your experience shows that the issue is with your propane system and not the gas log s
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burner
Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over tightening can cause the solenoid to stick inside the valve.
Soot will occur naturally from the smoky yellow wood-like flame. Unfortunately, there is not a "fix" for this and it will happen with all vented pan burners used with gas logs, FireBalls, FireShapes or FireStones sets. A vented pan-type burner system has the advantage of providing a very realistic replication of a wood-like flame without the need
Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty, you would not be able to hold a pilot flame at all. Therefore, replacement of the components wi
Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted too low, you will experience nuisance pilot outage. Another cause of excessive pilot noise
THR-MV1 Remote Control with Thermostat for Millivolt and EIS systems, Instruction Manual
Rasmussen formulates our own proprietary, environmentally-friendly ceramic stain colorations, which differ from paint in the following qualities: Ceramic Stain produces a transparent, non-uniform appearance as it absorbs into the material's pores, rather than merely covering the surface of the shape, like paint does. Unlike paint, Ceramic Stain will
VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented
Q: How do you size a log set for a see-through fireplace? A: Almost all Rasmussen gas log and ALTERNA styles are available in “Double Face” for see-through fireplaces. Vented set using a safety control, subtract 12” from the fireplace opening width and round down to the nearest set size. Vented set that is to be match lighted (natural gas only), sub
FireShapes Set Compositions for Vented Applications https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17121/3669367/FireShapes_Set_Compositions.xls
Q: My Carbon Monoxide Detector is alarming. What should I do? A: A Carbon Monoxide (CO) detector reading warrants looking at all of the factors involved, which include the gas log set; the environment in which the gas log set operates; the CO detector; and other sources of CO in and around the house. Please view the attached troubleshooting informa
The inside of the battery cover on the transmitter used in the VEI and EI electronic ignition systems has instructions for certain operations:
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
Q - Can I use Rasmussen FireBalls on a Log Grate? A - No. We intend for Uniform FireBalls to only be used with the Custom Pan Burner (CS), and Mixed FireBalls on the CS or Custom Embers Pan Burner (CXF), where the FireBalls are set on the sand bed and the flames flow softly around the balls. When FireBalls are used on a grate, the flames strike the
Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the salts in the concrete migrate to the surface of the material. It is a condition that we cannot control
Q: The dealer we talked to told us if we go with a vent-free system it is recommended that we leave a window open in the room? Is this true? A: Your dealer is partially correct. All gas burning appliances (vented and vent-free) need fresh air for proper combustion. If your house is of very tight construction, then you will need to provide air into
When installing a vent-free gas log into a previous wood burning fireplace, we strongly recommend having a professional chimney sweep company clean the fireplace and chimney. Ensure the firebox walls, flue and smoke shelf are clean of any soot or residue from previous wood burning. Wipe the firebox with a mild solution of TSP and water. When a ve
Q: We just moved into a house that has one of your Chillbuster Vent-free Gas Log sets. The previous homeowner did not leave the instruction manual. Can you help? A: Since the set may have been installed for a while and may or may not have had any user maintenance performed on it, we recommend that you do the following: Thoroughly read the instructio
We do not make a Solaire grill for commercial use. The requirements and demands for the commercial application are much different than the backyard residential market, on which we have focused our efforts. We never say “never”, but we do not currently have plans to develop a grill for commercial/restaurant use.
VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented
To light a “match-lighted” set (no standing pilot safety control installed): Ensure the damper and glass doors are wide open. Light a match or Aim-N-Flame. Place it on the burner pan on the side from which the gas enters the burner (usually the same side of the fireplace where the valve is located). Step back. Turn on the gas. Once the gas ignites,
DOE makes a distinction between Gas Logs and Vented Hearth Heaters. See attachment.
VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: Logs (loss of both cementitious and ceramic bonds, evidenced by crumbling) for the lifetime of the original purchaser in the original installation. Burners
Many people like to paint the inside of their fireplace black before installing a gas log, FireBalls or FireStones set.The flame really "pops" against the dark background. Materials List: TSP (Trisodium Phosphate) cleaner Latex Gloves Sponge Bucket Water Black latex paint (inexpensive - no need for expensive high-heat stove or fireplace paint) Paint
Bromic BR-CRKEP34 Platinum 3400W Electric Recess Kit Instructions attached as PDF. Supplementary Instructions also attached as PDF.
Good morning all, I ordered a B30-FXH-VEI a week or so ago, but I mistakenly ordered it for natural gas rather than propane. I'd like to order a conversion kit for it, but I'm having difficulty locating the part number to order. Could you be so kind as to help me locate the part number and pricing? Thanks, It's not really possible. A VEI would requ
If you are experiencing any odor and/or soot into the room when your gas log set is burning, this is an indication of problems with the performance of your chimney. You should not have any odor or soot enter into in your room if the fireplace chimney is venting properly. There are only two places for the soot to go: (1) up the chimney, or (2) into
The Grilling Grids on all 21" and larger Solaire Grills are covered under a limited lifetime warranty. Limitations to warranty: Warranty applies to the original purchaser. Does not apply if subjected to other than normal household use. Covers the structural integrity. Should structural deterioration occur to the degree of non-performance, a replace
Changing the heater to operate on one gas type from another requires: Changing the Injectors (Burner Orifices); and Setting the outlet pressure at the control valve to the appropriate pressure. You may purchase Injectors (Burner Orifices) from our webstore at https://besthot.store/BH8080016/ (Select the appropriate gas type for the actual gas type
The warranty is in the Care & Use Manual for each grill, which may be viewed at http://rasmussen.host4kb.com/category/68/0/10/Installation-Manuals/Solaire-Grills/ . For the 21” and larger Solaire grills, the warranty is: limited lifetime on the stainless steel, burners and cooking grids; two years on the electronic ignition system (excluding ba
This applies to the entire range of AllAbout Infrared Grills: AA12A (Single Burner, used as our Demo Grill), AA23A (Double Burner), and AA34A (Triple Burner). **WARNING - GRILL MUST BE COOL BEFORE ATTEMPTING TO REMOVE BURNER(S)** The AllAbouts have a friction-fit bracket which holds the Infrared Burner in place. To remove the burner, while pushing d
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia. 1.75 4.00 FB-4H Half Ball - 4" dia. 1.05 4.00 2.00 FB-5 Ball – 5”
Q: Do I need an insulated jacket for my side burner? A: No, it is not required. The heat is at the top and does not radiate to the sides such that it would require the extra insulation of an insulated jacket when installed in a combustible island.
The widest item in a gas log set is the front log(s), and is close in width to the nominal set size. The grate is less wide than the logs. The burner is then sized smaller to fit inside the legs of the grate. Flaming Ember Burner Nominal Set Size Item Finished Width Finished Depth 12", 15" F15 9.375 5.5 18" F18 12.375 5.5 20", 21" F20 14.375 5.5
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
Q - Can I use Rasmussen FireBalls on a Log Grate? A - No. We intend for Uniform FireBalls to only be used with the Custom Pan Burner (CS), and Mixed FireBalls on the CS or Custom Embers Pan Burner (CXF), where the FireBalls are set on the sand bed and the flames flow softly around the balls. When FireBalls are used on a grate, the flames strike the
This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials: "Just thought you’d be interested in knowing that when I had trouble keeping the pilot light lit on my ChillBuster, I went straight t
Bromic Tungsten series Radiant Patio Heater Gas Brochure attached as a PDF
The "Andiron Classic" is a concept, created by using our Evening Prestige Logs, TNA Burner and any pair of andirons with a shank upon which you rest one end of each of the two front log pieces. Rasmussen does not make andirons. We designed the TNA burner so that fireplace dealers would have a reason to sell the andirons they carry in their showroom
The purpose of this article is to show that because Rumford Fireplaces have a different configuration than a conventional fireplace, the sizing methodology is also different. With conventional gas log sets, the set size is based on the largest log in the set (the set's nominal width). However, with Rumford Gas Logs, the sizing is based on the width
Installation / Operation Manual for EIS-RS150 and EIS-RL150 attached as PDF On July 2, 2012, we started shipping these items with a new "Step Motor" system. Skytech, the maker of the components, recommended this change to avoid issues relating to a sometimes faulty component in the battery pack of the older EIS-RS150 and EIS-RL150. The instruction
Low Pressure Conversion Kit for Solaire Anywhere and Everywhere Portable Infrared Grills Instructions are attached as a PDF. SOL-SALPC - Includes valve and 12-foot hose with quick-disconnect at supply end. SOL-SALPV - Valve only
Solaire Grilling Grids are made from Type 304 stainless steel, which has properties that make it resistant to salt water corrosion. Oxidation (rusting) of the Stainless Steel grilling grids occurs due to the high heat to which they are exposed. Rusting can also be caused by minute steel particles that adhere to the surface from the use of a carbon s
Issue: Platinum Gas Heater sparks and burners light, but heater shuts down after a short period of time. Visually check the Ignition Control Module (PCB Control) for any signs of heat deformation. If there are any, replace the PCB Control Item #BR-BH8080015 If the module appears fine, then it appears from your description that the flame sensor (part
Bromic Platinum series Gas Radiant Patio Heater Brochure attached as a PDF
Yes, we designed our grills as built-ins that can be placed onto our carts or posts. Our 27G, 27GXL & 30" models can be changed into cart or post (bolt-down or in-ground) model. The 42" & 56" models can be changed into a cart model.
Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower can interrupt the combustion process and cause soot to be produced, which is then blown in
FP20B Fire Pit Logs Recommended Configuration (PDF attached) Set Composition—7 logs total: 1—D12 2—C10 1—D13 2—C13 1—D20
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
Q: My infrared burner pops during use. What should I do? A: Try removing the burner and slightly shaking it upside down over a trash can. While the burner is out of the grill, clean out the orifice at the valve. This can be found in the hole where the burner tube enters. If the burner ports on the ceramic burner are clogged the burner can pop a
Bromic Tungsten series Electric Radiant Patio Heater Brochure
Bromic Platinum series Electric Radiant Patio Heater Brochure attached as a PDF
Addendum for EI (electronic ignition system): Addendum for S (millivolt switch/remote ready control):
VENTED versus Vent-Free Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting for the embers to die down before going to bed, to name a few. Gas logs sets, whether vented or
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
Question: May I add more logs to my vented gas log set? Answer: Perhaps. Here are the issues: Our sets were tested and listed with the number and sizes of logs we specify. Adding additional logs alters our design and may result in outcomes for which we have not tested, and are therefore not covered by our warranty. Adding logs might choke off the fl
Assembly, Installation and Operation Instructions for AGA-certified Sets:Item #4018, 4024, 5024 and 5030 These sets were manufactured in the late 1980s through the mid-1990s. They were designed and listed for use in a fireplace in which it is safe to burn wood and with the damper wide open during operation.
Rasmussen Vented Gas Logs Brochure (download at bottom of page).
Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower can interrupt the combustion process and cause soot to be produced, which is then blown in
Form fresh pizza dough to desired size (smaller size pizza will be easier to flip). DO NOT ADD TOPPINGS YET Brush both sides with oil. Place directly on grill and grill for 3 minutes on LOW until side of pizza closest to the grill is firm and the top side starts to bubble. Remove the dough from the grill and place on cookie sheet with the grilled s
“I took a few metal shop classes in junior and senior high school, so I know good work when I see it. While I work in the Information Technology business where everything is made by machines, I appreciate anything well-made by a human worker. Thank you for the fine workmanship your company performed on my Solaire Anywhere Portable Infrared Grill (ma
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
Q: I am working with a local cabinet company to design an outdoor kitchen using Starboard by www.kingplastic.com. Would you still need an insulated jacket when using this outdoor marine board? A: Solaire makes Insulated Jackets for all of our grills so that they may be installed in combustible materials (such as wood or other materials that will b
Battery Replacement Your Solaire Grill is fitted with an ignition system that requires installing a 9-volt battery into the igniter module. The Module is located under the Front Control Panel to the LEFT hand side on 21” and 21XL models, the RIGHT hand side on 27”, 27XL, 30”, 36” and 42” models, and both sides for 56” and 56T models. Opening the ac
The below information is attached as a PDF. SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9
All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms reoccur. Clogging of these regions may result in poor combustion and the production of soot
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
SOLAIRE IGNITION SYSTEMS PARTS LIST (Cart and built in models use the same parts) Qty.Part numberDescription SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-17AZ Valve/Regulator/Side Housing/Igniter Module/Electrode SOL-IR17B (with black feet – US threads) 1 SOL-17-8 Igniter-Pushbutton 1 SOL-17-9 Wire/electrode SOL-IRBQ-27G (Petite 3 burne
This information is also attached as a PDF. Item SOL-17-4AZ SOL-17-8 SOL-17-9 SOL-2732R-PET SOL-2859R SOL-6057R SOL-6058R SOL-6070R SOL-6071R SOL-6072R SOL-6099R-HV SOL-6100R-HV SOL-6101R-HV SOL-6102R-HV SOL-6103R SOL-6104R SOL-6105R SOL-6106R SOL-6107R SOL-IR17B (with silver/gray feet – metric threads) 1 SOL-IR
Question: May I add more logs to my vented gas log set? Answer: Perhaps. Here are the issues: Our sets were tested and listed with the number and sizes of logs we specify. Adding additional logs alters our design and may result in outcomes for which we have not tested, and are therefore not covered by our warranty. Adding logs might choke off the fl
Topping6 rings fresh (not canned) pineapple, each 1/2 inch thick, peeled and cored3 tablespoons unsalted butter+ 1 tablespoon unsalted butter, melted1/2 cup dark brown sugar, packed1/2 teaspoon ground cinnamonBatter1 cup all-purpose flour1 teaspoon baking powder1/2 teaspoon salt1/4 teaspoon baking soda1 cup milk2 large eggs1 teaspoon vanilla extract
The purpose of this article is to show that because Rumford Fireplaces have a different configuration than a conventional fireplace, the sizing methodology is also different. With conventional gas log sets, the set size is based on the largest log in the set (the set's nominal width). However, with Rumford Gas Logs, the sizing is based on the width
Bromic Controllers (Dimmer and On/Off) can be integrated by Qualified Integrators of Home Automation Systems to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option. One Bromic Smart-HeatTM Link (item BR-RS232) can be used in any combi
Instructions of SOL-GASTIMER-3 Three Hour Gas Timer 1/2" inlet and outlets 100,000 BTU/hour maximum gas capacity
Thank you for the great pictures on your website, and the troubleshooting information. I cleaned my entire gas log thoroughly, and the air orifices that you mentioned and it works like brand new.We live here in Michigan, and today is just kind of chilly. We didn't need the furnace, just a little additional heat.Thank you so much,Sincerely,Linda E.
The 2859R replaces the push button in your control panel. Unscrew the existing push button cap to expose the plastic hex-nut which holds the existing battery holder in the control panel. Unscrew the hex-nut to release the battery holder. You will now need to gain access to the back of the control panel by removing the knobs and the four screws (one
Each element in the Tungsten and Cobalt series of heaters must be connected to 220-240v. If the element is not glowing brightly, then yo did not connect 220-240v to it, rather you split the 220-240v into 110-120v, and are underpowering (by half) the element. More electricity, more glow. There is no "Neutral" with 220-240v. Therefore, there are two h
Solaire Built-in Cutout Dimensions (PDF attachment also) Width Depth Height Model # Product A B C IRBQ-15 15” Grill 14 1/2” 16 3/4” 9 5/8” IRBQ-21 21” Grill 20” 16 1/4” 7 7/8” IRBQ-21XL 21XL Grill 20” 21” 7 7/8” AGBQ-27 27” Grill 26” 16 1/4” 8 7/8” AG/IRBQ-27XL 27XL Grill 26” 21” 8 7/8” AG/IRBQ-30 30” Grill 28 1/2” 23” 10 1/4” AG/IRBQ-36 36” Gri
Q: I have a vented Rasmussen gas log set. Since much of the heat goes up the chimney, i would like to convert to a ventless log set. Since i already have the logs and various cosmetic pieces, is there a conversion kit to convert to a ventless system from a vented? A: Unfortunately, you cannot use any of the vented components (logs, burners or cont