Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Alterna (FireBalls, FireStones, FireGlitter)
  • Vented
  • FireBalls

FireBalls Burn Too Blue - Natural Gas installation

Written by Rett Rasmussen

Updated at July 27th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Prices/Polices
    Logs/Alterna/Chillbuster Prices Solaire Prices Bromic Heater Prices/Programs Logs/Alterna/Chillbuster Policies/Programs Solaire Policies/Programs Forms/Policies Applicable to All Lines
  • Installation Manuals
    Bromic Heaters Vented Gas Logs / Alterna Vent-Free Gas Logs / Alterna Standing Pilot Lighting Controls Solaire Grills EIS Lighting Controls Solaire Portable Grills Log Stacking Instructions FireBalls Stacking Drawings
  • Brochures / Literature
  • Log Set Compositions
    Vented Log Set Compositions Chillbuster Vent-Free Log Set Compositions Rumford Log Set Compositions Accessory Compositions FirePit Log Set Compositions
  • Bromic Patio Heaters
    Troubleshooting - Gas Heaters Troubleshooting - Electric Heaters Troubleshooting - Remote Controllers Unboxing Guides
  • Solaire Infrared Grills
    Solaire Training Solaire Portable Infrared Grills Solaire 27XL Solaire 42 Solaire Side Burners Solaire Island Accessories Solaire Accessories Solaire 21 Solaire 36 Recipes Testimonials Solaire 27 Solaire 30 Solaire 56 Solaire Accent Solaire Demo Program Solaire Warranty Solaire 21XL Solaire 56T Unboxing - What's Inside Solaire "How To" Videos
  • Vented Gas Logs
    Troubleshooting Burners Dimensions - Valve Vanisher - VEI VRP VMV VSP Vented Burners Vented Lighting Controls Rumford Fireplaces
  • Chillbuster Vent-Free Gas Logs
    Burners Lighting Controls Troubleshooting
  • Alterna (FireBalls, FireStones, FireGlitter)
    Vented Vent-Free
  • Electronic Ignition Systems
    Valve Vanisher (VEI) Chillbuster/Alterna VF (EI) RS150 & RL150 24Volt (EIS-N200, etc) Chillbuster (EI)
  • FirePits
  • Regulatory Issues
    DOE
  • Google SketchUp Models
  • Testimonials
  • Featured Articles
+ More
  • Prices/Polices

    • Installation Manuals

      • Brochures / Literature

        • Log Set Compositions

          • Bromic Patio Heaters

            • Solaire Infrared Grills

              • Vented Gas Logs

                • Chillbuster Vent-Free Gas Logs

                  • Alterna (FireBalls, FireStones, FireGlitter)

                    • Electronic Ignition Systems

                      • FirePits

                        • Regulatory Issues

                          • Google SketchUp Models

                            • Testimonials

                              • Featured Articles

                                The Custom Pan Burner on Natural Gas utilizes only secondary air for combustion, that is, there is no air mixer that mixes air with the gas before ignition.   The burner relies solely on the air that is drawn into the flame to complete combustion. The longer the burner is operating, the yellower the flame will become, especially after one hour or longer.

                                Blue flame indicates that a lot of air is being drawn into the flame.  A fireplace that draws very well will provide more air to the burner and result in a bluer flame.  Also, all of the gaps between the FireBalls draw air into the combustion.  To gain more yellow, you need to "choke" off the air at the burner between the FireBalls.  We recommend the following:

                                1. Place a layer of ember material on the sand.
                                2. Place the first layer of FireBalls on the embers.  Fill in the gaps between the balls with the ember material.  
                                3. Place the second layer of FireBalls and, again, fill in the gaps with ember material.  
                                4. Continue on this path until satisfied.

                                There is no other action that will yellow-up the flame other than to restrict the air available to the flame.

                                Please be aware that a yellower flame will result in more soot being deposited on the FireBalls than with a bluer flame.

                                To remove most of the soot, at the end of the evening’s use of the FireBalls, when they are very hot, spray the sooty area with water from a spray bottle. The soot dislodges and goes up the chimney. Repeat as needed. You may not be able to get them back to looking as they did when new, but this will help. Do this at the end of each burning to have them remain looking good until the next time they are used.

                                gasinstall fireballs

                                Was this article helpful?

                                Yes
                                No
                                Give feedback about this article

                                Featured articles

                                1. 2025 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = September 5, 2023
                                2. 2025 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
                                3. 2024-2025 Bromic MSRP Price List effective October 18, 2024
                                4. How to light the pilot on your gas log set - general instructions
                                5. #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
                                6. I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
                                7. General FirePit Guidance
                                8. Solaire Ignition Systems Replacement Parts Matrix and List
                                9. If my infrared burner pops, what can I do?

                                Popular Articles

                                1. 2025 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = September 5, 2023
                                2. How to light the pilot on your gas log set - general instructions
                                3. Adding Logs to a Vented Gas Log Set
                                4. 2025 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
                                5. Rasmussen Vented Gas Logs Brochure
                                6. Alterna Vent-free (FireBalls, FireShapes, FireStones) Instruction Manual
                                7. Platinum Gas shuts down after a short time
                                8. Identification of Burner Features to Clean - Vent-Free Gas Log Sets
                                9. #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot

                                Related Articles

                                • FireBall Sizes
                                • FireBalls and FireShapes Individual Piece Sizes
                                @ 2024 RASMUSSEN GAS LOGS, RASMUSSEN THE GAS LOG COMPANY, CHILLBUSTER, ALTERNA, FIREGLITTER, SOLAIRE and INFRAVECTION are registered trademarks of Rasmussen Iron Works, Inc. FIREBALLS, FIRESHAPES, FIRESTONES, FIREDROPS and VALVE VANISHER are trademarks of Rasmussen Iron Works, Inc. All rights reserved
                                12028 Philadelphia St. Whittier, CA 90601 | Phone: (562) 696-8718

                                 

                                Expand