What should I do if the valve motor drive appears stuck?
- Prices/Polices
- Installation Manuals
- Brochures / Literature
- Log Set Compositions
- Bromic Patio Heaters
-
Solaire Infrared Grills
Solaire Training Solaire Portable Infrared Grills Solaire 27XL Solaire 42 Solaire Side Burners Solaire Island Accessories Solaire Accessories Solaire 21 Solaire 36 Recipes Testimonials Solaire 27 Solaire 30 Solaire 56 Solaire Accent Solaire Demo Program Solaire Warranty Solaire 21XL Solaire 56T Unboxing - What's Inside Solaire "How To" Videos
- Vented Gas Logs
- Chillbuster Vent-Free Gas Logs
- Alterna (FireBalls, FireStones, FireGlitter)
- Electronic Ignition Systems
- FirePits
- Regulatory Issues
- Google SketchUp Models
- Testimonials
- Featured Articles
-
Prices/Polices
-
Installation Manuals
-
Brochures / Literature
-
Log Set Compositions
-
Bromic Patio Heaters
-
Solaire Infrared Grills
-
Vented Gas Logs
-
Chillbuster Vent-Free Gas Logs
-
Alterna (FireBalls, FireStones, FireGlitter)
-
Electronic Ignition Systems
-
FirePits
-
Regulatory Issues
-
Google SketchUp Models
-
Testimonials
-
Featured Articles
On some Rasmussen motorized-valve remote systems, troubleshooting can start with these steps:
- Replace the four AA receiver batteries.
- If the motor operates but the valve does not respond, the valve plunger may be sticking.
- The motor drive can be removed at the wrench flats, the plunger tip wiped clean, and the motor drive reinstalled.
- Do not overtighten when reinstalling: fingertip-tight plus a slight snug with a wrench is recommended.
- If the problem remains, the motor drive and/or receiver may require replacement.
This procedure is specific to certain Rasmussen motorized-valve systems and should not be applied to other valves. If you are not sure which valve you have, contact Rasmussen at info@rasmussen.biz with photos of your control system before removing any components.
Popular Articles
- 2026 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective Date = October 5, 2026. ANB Product Announcement.
- How to light the pilot on your gas log set - general instructions
- Identification of Burner Features to Clean - Vent-Free Gas Log Sets
- Rasmussen Vented Gas Logs Brochure
- 2026 Solaire Retail Price List, PDF and XLS format, effective March 26, 2026
- Platinum Gas shuts down after a short time
- Alterna Vent-free (AFB FireBalls, AFG FireShapes, AFS FireStones) Instruction Manual
- How To Remove the Burners in the AllAbout Solaire Grills
- Adding Logs to a Vented Gas Log Set