If my infrared burner pops, what can I do?
Written by Rett Rasmussen
Updated at July 27th, 2024
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Installation Manuals
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Bromic Patio Heaters
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Solaire Infrared Grills
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Vented Gas Logs
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Alterna (FireBalls, FireStones, FireGlitter)
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Regulatory Issues
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Q: My infrared burner pops during use. What should I do?
A: Try removing the burner and slightly shaking it upside down over a trash can. While the burner is out of the grill, clean out the orifice at the valve. This can be found in the hole where the burner tube enters. If the burner ports on the ceramic burner are clogged the burner can pop and have a high flame pattern. Unclog any holes in the burner surface using a small wire or twist drill.
If this does not help, take a close look at the ceramic tile as it may have a crack. If so, the burner will need to be replaced (Solaire does not support tile replacement, for many reasons). The flame is sucking back into the burner can and igniting the gas inside the burner, resulting in the pop or boom. You can purchase a replacement from our on-line store. If you have any questions, please email to: info@rasmussen.biz and include photos of your grill and burner (with screen removed).
(Grill Model Number can be found on the underside of the pull-out drip tray)
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