Old Vent-Free Set (New To Us)
Written by Rett Rasmussen
Updated at July 27th, 2024
- Prices/Polices
- Installation Manuals
- Brochures / Literature
- Log Set Compositions
- Bromic Patio Heaters
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Solaire Infrared Grills
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- Vented Gas Logs
- Chillbuster Vent-Free Gas Logs
- Alterna (FireBalls, FireStones, FireGlitter)
- Electronic Ignition Systems
- FirePits
- Regulatory Issues
- Google SketchUp Models
- Testimonials
- Featured Articles
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Prices/Polices
-
Installation Manuals
-
Brochures / Literature
-
Log Set Compositions
-
Bromic Patio Heaters
-
Solaire Infrared Grills
-
Vented Gas Logs
-
Chillbuster Vent-Free Gas Logs
-
Alterna (FireBalls, FireStones, FireGlitter)
-
Electronic Ignition Systems
-
FirePits
-
Regulatory Issues
-
Google SketchUp Models
-
Testimonials
-
Featured Articles
Q: We just moved into a house that has one of your Chillbuster Vent-free Gas Log sets. The previous homeowner did not leave the instruction manual. Can you help?
A: Since the set may have been installed for a while and may or may not have had any user maintenance performed on it, we recommend that you do the following:
- Thoroughly read the instruction manual; you may download installation/instruction manuals from our website at http://www.rasmussen.biz/logs/instr.html
- Perform the ODS cleaning advised in the instructions found at #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
- Ensure that all air intake regions of the lower part of the burner, as well as the burner ports themselves, are clear of dust, lint or other debris that would block proper air intake or gas flow. Please view the photos found at Identification of Burner Features to Clean - Vent-Free Gas Log Sets for location of these regions.
- Ensure that the logs are arranged in accordance with the instructions. Improper log placement can result in substandard performance.
- Ensure the firebox is clean of any soot or residue from previous wood burning that the previous owner may not have, but should have, removed before placing the Chillbuster into service.
Featured articles
- 2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective September 5, 2023
- 2024 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
- 2024-2025 Bromic MSRP Price List effective October 18, 2024
- How to light the pilot on your gas log set - general instructions
- #1 Vent-Free Issue - Nuisance Shutdown (or difficulty lighting) ODS Pilot
- I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
- General FirePit Guidance
- Solaire Ignition Systems Replacement Parts Matrix and List
- If my infrared burner pops, what can I do?
Popular Articles
- 2024 MSRP Price List for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Chillbuster Vent-free log sets. Effective September 5, 2023
- How to light the pilot on your gas log set - general instructions
- 2024 Solaire Retail Price List, PDF and XLS format, effective March 20, 2023
- Adding Logs to a Vented Gas Log Set
- Alterna Vent-free (FireBalls, FireShapes, FireStones) Instruction Manual
- Rasmussen Vented Gas Logs Brochure
- Platinum Gas shuts down after a short time
- I can't find replacement parts for my Rasmussen Gas Log, Solaire Grill or Bromic Heater - what should I do?
- Flaming Ember Vented Burner and Double Face Addendum Instruction Manuals